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Citation Jobs in Riverside, CA (NOW HIRING)

Data Ticket Inc.

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Customer Services Representative - Call Center Agent

Irvine, CA · On-site

$18 - $20/hr

Immediate/Actively Hiring Citation Processing Center is a team of individuals committed to enhancing the revenue of the customers it serves. We are committed to the long-term profitability of every ...

Data Ticket

Accounting Clerk

Irvine, CA · On-site

$19 - $24/hr

Founded in 1989, initially focused on delinquent parking citation collections; however, in the years since Data Ticket has grown our Solution in the following areas: - Full-service parking citation ...

Data Ticket

Accounting Clerk

Claremont, CA · On-site

$19 - $24/hr

Founded in 1989, initially focused on delinquent parking citation collections; however, in the years since Data Ticket has grown our Solution in the following areas: - Full-service parking citation ...

Data Ticket Inc.

Be Seen First

Accounting Clerk

Irvine, CA · On-site

$18 - $22/hr

Founded in 1989, initially focused on delinquent parking citation collections; however, in the years since Data Ticket has grown our Solution in the following areas: - Full-service parking citation ...

DirectedLINK LLC

Paralegal Personal Injury

Irvine, CA · On-site

$80K - $110K/yr

Key Responsibilities * Assist with drafting, reviewing, proofreading, citation checking, and tabling legal documents * Communicate professionally with clients, experts, courts, and defense counsel

DirectedLINK LLC

Paralegal Personal Injury

Irvine, CA · On-site

$75K - $110K/yr

Key Responsibilities Assist with drafting, reviewing, proofreading, citation checking, and tabling legal documents Communicate professionally with clients, experts, courts, and defense counsel ...

City of Montclair

Police Cadet

Montclair, CA · On-site

$17.10 - $20.78/hr

Records - Assists in Records Bureau as Citation Clerk processing parking and traffic citations; indexing, filing, and answering telephones; fingerprinting; and general clerical duties. This position ...

City of Montclair, CA

Police Cadet

Montclair, CA · On-site

$17.10 - $20.78/hr

Records - Assists in Records Bureau as Citation Clerk processing parking and traffic citations; indexing, filing, and answering telephones; fingerprinting; and general clerical duties. This position ...

Parking Concepts, Inc.

Shuttle Driver

Ontario, CA

$20/hr

Must have a DMV record with no traffic citation for moving violations in the past one year and not more than two in the previous three years and ability to meet federal and state driving standards.

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All JobsCitation JobsCitation Jobs in Riverside, CA

Citation information

See Riverside, CA salary details

$12

$18

$24

How much do citation jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for citation in Riverside, CA is $18.07, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $19.57 per hour, depending on experience, location, and employer.

What is a Citation job?

A Citation job typically involves managing and creating business listings across various online directories to improve a company's local search visibility. This can include submitting business information to platforms like Google My Business, Yelp, and industry-specific directories. The role may also involve updating existing citations, ensuring consistency in business details, and monitoring performance. Citation specialists often work in digital marketing, SEO, or local search optimization fields. Their goal is to improve a business's online presence and credibility by maintaining accurate and widespread listings.

What are citation jobs?

Citation jobs typically involve identifying, collecting, and managing references or sources for academic, legal, or publishing purposes. People working in citation roles may be responsible for verifying the accuracy of sources, formatting citations according to specific style guides (such as APA, MLA, or Chicago), and ensuring that all referenced material is properly credited. These roles are important in environments like libraries, academic publishing, legal offices, and research institutions, where accuracy and integrity of sourced information are critical.

What are the main challenges someone in a Citation Specialist role might face when ensuring the accuracy and consistency of business listings across multiple directories?

Citation Specialists often encounter challenges related to keeping business information consistent across numerous online directories, as discrepancies can arise from frequent business updates or from directories pulling outdated data. Managing these inconsistencies requires strong attention to detail, regular auditing of listings, and effective communication with both clients and directory support teams. Additionally, staying updated on evolving directory guidelines and managing duplicate listings are common tasks, making proactive problem-solving and adaptability important skills for success in this role.

What are the key skills and qualifications needed to thrive as a Citation Specialist, and why are they important?

To thrive as a Citation Specialist, you need a solid understanding of local SEO, online business directory management, and data accuracy, often supported by experience in digital marketing or related fields. Familiarity with tools like Moz Local, BrightLocal, and Google My Business is typically required. Attention to detail, organizational skills, and effective communication help ensure consistent citation data and successful outreach to directory platforms. These skills are crucial for improving a business’s local search visibility and ensuring accurate online information.

What is the difference between Citation vs Data Entry Clerk?

AspectCitationData Entry Clerk
Required CredentialsTypically high school diploma; certifications in citation styles (e.g., MLA, APA) are a plusHigh school diploma or equivalent; basic computer skills
Work EnvironmentLibraries, research institutions, legal offices, academic settingsOffices, administrative departments, data processing centers
Employer & Industry UsageUsed in academic, legal, and research industries for referencingUsed across various industries for inputting and managing data
Common Search & Comparison IntentUnderstanding citation standards and referencingManaging and inputting data efficiently

While both roles involve attention to detail, Citation focuses on referencing and adhering to citation standards in academic or legal contexts, whereas Data Entry Clerks handle the input and management of data across various industries. Understanding these differences helps job seekers find the right position based on their skills and career goals.

What are popular job titles related to Citation jobs in Riverside, CA? For Citation jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Citation jobs in Riverside, CA look for? The top searched job categories for Citation jobs in Riverside, CA are:
Citation jobs near you
Infographic showing various Citation job openings in Riverside, CA as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,576 per year, or $18.1 per hour.
Customer Services Representative - Call Center Agent

Customer Services Representative - Call Center Agent

Data Ticket Inc.

Irvine, CA • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

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Job description

Work with Data Ticket, Inc. Customer Service!

Role: Customer Call Center Representative - Call Center Agent

Start date: Immediate/Actively Hiring

Citation Processing Center is a team of individuals committed to enhancing the revenue of the customers it serves. We are committed to the long-term profitability of every project we undertake. Our decisions are guided by economics without compromising our integrity. With proper planning and research, we seek to minimize risks by maintaining a selective, conservative and knowledgeable approach to growth and development. We encourage the flow of communication and exchange of ideas on all levels. We recognize the importance of each individual and his or her role in the success of the entire company. Through our commitment to success, we expect our business, our people and the communities in which we serve, to prosper.

What will you do as a Call Center Representative?
As a Data Ticket Call Center Representative, you have a very clear purpose: to prevent escalations, solve queries, and delight our citizens. You’ll be the first point of contact for our citizens-based thought the United States by answering their requests through live phone calls – this includes and is not limited to: processing citations, permit management, citation inquiry, setting- up payment plans and website guidance. Our Customer Service Representatives use a variety of tools to navigate, research, and review solutions, and communicate effectively with citizens.

What are your hours?
This role requires working variable hours to match when our customers need us most. A Full-Time role equates to working 40 hours per week. In order to match our customer demand, we schedule based on a variety of different shift patterns within the operating hours of 8 am and 5 pm Monday to Friday. You will learn more about your exact schedule closer to your start date.

BASIC QUALIFICATIONS

What qualifications do we need from you?

  • Minimum age: 18 years old
  • Have the right to work in The United States
  • High School diploma or equivalent
  • Ability to handle heavy call volume
  • Minimum 2-3 years current Call Center or telephone-base Customer Service experience
  • Strong communication skills in English and Spanish (both written and oral fluency)
  • Knowledge of Microsoft Office Applications and Excel
  • Must talk and type simultaneously, 50+ WPM
  • Punctuality and outstanding attendance are a must
  • Able to handle office admin type task
  • Balance team and individual responsibilities
  • The availability to work from Monday to Friday.

What strengths will you bring?

  • Hard-working, articulate, and detail-oriented
  • Friendly and customer-focused in every situation
  • Ability to learn quickly and embrace change
  • Comfortable multi-tasking in a high-energy environment.

What benefits will you receive?
One of the great things about joining Data Ticket’s Customer Service team is that we provide you with expert training and a competitive benefit package when you join.

If this role sounds like it’s for you, then click 'Apply'!

If you're selected to move forward, the next step is to have an interview with a Team Manager from the Customer Service Team. During this conversation, you will be tested on your English language skills, in both speaking and writing. It is also the perfect opportunity to ask any potential questions you have about the team and the role. If successful, we will contact you about next steps!

Data Ticket, Inc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Data Ticket, Inc.

Company Description

Data Ticket is a California certified small business that focuses all its energy in providing the software and services clients require to manage effective and efficient data processing. Founded in 1989, initially focused on delinquent parking citation collections; however, in the years since Data Ticket has grown our Solution in the following areas:
- Full-service parking citation processing and collections
- Full-service administrative citation processing and collections
- Electronic parking citation issuance
- Electronic administrative citation issuance
- Electronic moving violation software
- Permit issuance and management
- Tow management