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Cisco Voip Analyst Jobs (NOW HIRING)

NEOGOV

Computer System Administrator

Huntsville, AL · On-site

... Cisco VoIP/UCCE environment focus and Fax over IP (FoIP) solutions. • Uses ticketing system ... Analysis test, criminal background check, drug screen, and physical examination Preferred : • ...

Frey Consulting Group

VOIP Systems Tech

Terre Haute, IN · On-site

RingCentral, Zoom Phone, 8x8, Mitel, Cisco, Avaya, packet analysis, network troubleshooting tools, and carrier/ISP coordination. Preferred Certifications: CCNP, CompTIA VoIP Certification. Employer ...

Vailexa Technology LLC

VoIP Engineer IV

Seattle, WA · On-site

Cisco Contact Center Platforms: Expertise with Unified Contact Center Express, Webex Contact Center ... Ability to analyze and provide creative, innovative solutions for complex problems. * Proficient ...

Field of Talent

VOIP Systems Tech

Terre Haute, IN · On-site

$30 - $38/hr

RingCentral, Zoom Phone, 8x8, Mitel, Cisco, Avaya, packet analysis, network troubleshooting tools, and carrier/ISP coordination. Preferred Certifications: CCNP, CompTIA VoIP Certification. Employer ...

Field of Talent

VOIP Systems Tech

Terre Haute, IN · On-site

RingCentral, Zoom Phone, 8x8, Mitel, Cisco, Avaya, packet analysis, network troubleshooting tools, and carrier/ISP coordination. Preferred Certifications: CCNP, CompTIA VoIP Certification. Employer ...

Plano ISD

VoIP Engineer

Plano, TX

$285.01/day

Extensive knowledge and experience with Cisco Webex Cloud Calling or similar cloud-based UC ... Continuously improve operations by conducting systems analysis and recommending changes. * Supports ...

Vailexa

VoIP Engineer IV

Seattle, WA · On-site

Cisco Contact Center Platforms: Expertise with Unified Contact Center Express, Webex Contact Center ... Ability to analyze and provide creative, innovative solutions for complex problems. * Proficient ...

Plano Independent School District

VoIP Engineer

Plano, TX · On-site

$285.01/day

Extensive knowledge and experience with Cisco Webex Cloud Calling or similar cloud-based UC ... Continuously improve operations by conducting systems analysis and recommending changes. * Supports ...

NS4 Inc

... communications Cisco: CCNA, Certified Network Professional Enterprise, Certified Network ... Competency Analytical problem solving Attention to detail Ability to work independently and ...

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Cisco Voip Analyst information

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$31K

$73.3K

$130K

How much do cisco voip analyst jobs pay per year?

As of Sep 10, 2026, the average yearly pay for cisco voip analyst in the United States is $73,261.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $87,000.00 per year, depending on experience, location, and employer.

What is a Cisco VoIP Analyst?

A Cisco VoIP Analyst is an IT professional who specializes in managing, troubleshooting, and optimizing voice-over-IP (VoIP) systems built on Cisco technologies. They are responsible for the installation, configuration, and maintenance of Cisco VoIP hardware and software, ensuring reliable and secure communication across an organization. Their role includes monitoring call quality, resolving technical issues, and implementing upgrades or new features as needed. Cisco VoIP Analysts often collaborate with network administrators and support staff to deliver seamless voice communication solutions.

What are the key skills and qualifications needed to thrive as a Cisco VoIP Analyst?

A Cisco VoIP Analyst needs a solid understanding of networking fundamentals, VoIP protocols, Cisco Unified Communications platforms, and typically holds certifications such as CCNA Collaboration or CCNP Collaboration. Familiarity with Cisco Call Manager, Unity Connection, network monitoring tools, and ticketing systems is crucial for daily operations and troubleshooting. Excellent problem-solving skills, attention to detail, and strong communication abilities help build rapport with users and collaborate with IT teams. These skills and qualifications ensure reliable voice services, minimize downtime, and support efficient business communications.

What are some common challenges faced by a Cisco VoIP Analyst when supporting large-scale enterprise environments?

Cisco VoIP Analysts in large enterprise settings often encounter challenges such as managing complex network configurations, ensuring uninterrupted call quality, and troubleshooting integration issues with other communication systems. They must frequently coordinate with network, security, and helpdesk teams to resolve issues quickly and maintain high service availability. Staying updated with Cisco's latest software updates and security patches is also essential, as is handling user training and change management during system upgrades.

What is the difference between Cisco Voip Analyst vs Network Support Specialist?

AspectCisco Voip AnalystNetwork Support Specialist
CertificationsCCNA Voice, Cisco certificationsCCNA, CompTIA Network+
Work EnvironmentTelecommunications, VoIP systemsNetwork infrastructure, troubleshooting
Industry UsageTelecom, IT servicesIT, enterprise networks

While both roles involve network knowledge, a Cisco Voip Analyst specializes in VoIP systems and Cisco technologies, focusing on voice communication solutions. A Network Support Specialist has a broader scope, supporting various network infrastructure components. The Cisco Voip Analyst role is more specialized in voice and Cisco platforms, whereas the Network Support Specialist handles general network issues across different systems.

What are popular job titles related to Cisco Voip Analyst jobs?

For Cisco Voip Analyst jobs, the most frequently searched job titles are:

Infographic showing various Cisco Voip Analyst job openings in the United States as of August 2026, with employment types broken down into 83% Full Time, and 17% Contract. Highlights an 100% In-person job distribution, with an average salary of $73,261 per year, or $35.2 per hour.

Computer System Administrator

Huntsville, AL • On-site

NEOGOV
Software Development • 501 - 1,000 employees
Learn more about NEOGOVexternal

Full-time

Re-posted 3 days ago

Job description

Job Summary:
NEOGOV is part of the Madison County Commission, seeking a Computer System Administrator to perform technical work in implementing, supporting, and managing IT systems. The role involves ensuring IT services are maintained and upgraded while collaborating with departments to meet customer needs.
Responsibilities:
• Assists in design, development, implementation, and analysis of technical products and systems.
• Performs simple and routine administration design tasks with standard techniques.
• Assists more senior administrators in the preparation of plans, designs, computation methods and reports.
• Additionally, reports to a senior administrator or manager.
• Works on projects/matters of limited complexity in a support role.
• Assist in providing and coordinating server related operations and maintenance support, including supporting a variety of operating systems (Windows 2008+, Linux, Redhat).
• Knowledge of VoIP (Voice over Internet Protocol) technology with a Cisco VoIP/UCCE environment focus and Fax over IP (FoIP) solutions.
• Uses ticketing system (ManageEngine) to track system incidents.
• Work is closely managed.
• Performs related work as required.
Qualifications:
Required:
• Graduation from a four-year college or university majoring in computer science or related field
• Considerable experience in systems and network administration
• At least five years’ experience
• A+ Certification
• Network + Certification
• Microsoft Certifications or related training
• Knowledge of VoIP (Voice over Internet Protocol) technology with a Cisco VoIP/UCCE environment focus and Fax over IP (FoIP) solutions
• Experience with VMWare / Hyper-V
• Experience with Windows Server / Clusters
• Experience with High Availability Storage Solutions (NAS/SAN)
• Experience with Operating Systems – Windows 20xx or Linux OS
• Experience with NFS filesystems
• Experience with Network Management – OSI Layer 1 to 7, TCP/IP, DHCP, and DNS
• Cisco Certified Network Professional Voice (CCNP Voice)
• Recognized Industry Specific Certifications (MCSE, RHCE, VCP-DCV)
• Project Management
• Must have a valid Driver's license and be insurable by the Madison County Commission's risk underwriters
• Must be able to pass a Computer Voice Stress Analysis test, criminal background check, drug screen, and physical examination
Preferred:
• Manage Cisco Unified Communications (UC) infrastructure including CUCM, Unity Connection and Cisco IM & Presence
• Configure and maintain SIP trunks, H.323 gateways, SRST and CUBE
• Manage dial plans, route patterns, translation rules, calling search spaces, and device pools
• Administer and troubleshoot collaboration endpoints, Jabber clients, TFTP services, and user provisioning via LDAP integration
• Integrate collaboration services with Active Directory, PKI/certificate authorities, and DNS for secure authentication and service delivery
• Provide Tier III escalation support and mentor Help Desk members on UC technologies
• Cisco Collaboration CCNP (Cisco Certified Network Professional)
• Cisco Routing & Switching CCNA (Cisco Certified Network Associate)
• Cisco Collaboration CCIE (Cisco Certified Internetwork Expert)
• Cisco Routing & Switching CCIE (Cisco Certified Internetwork Expert)
Company:
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety. Founded in 1999, the company is headquartered in El Segundo, USA, with a team of 501-1000 employees. The company is currently Late Stage.

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