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Cisco Voice Remote Jobs in Silver Spring, MD (NOW HIRING)

System One

Voice Analyst

Leesburg, VA · Remote

Hybrid - onsite and remote Responsibilities * Support day-to-day operations for cloud and on ... Hands-on experience with Cisco Call Manager and Microsoft Teams Phone. * Experience with Five9 or ...

System One

Voice Analyst

Leesburg, VA · Remote

Hybrid - onsite and remote Responsibilities * Support day-to-day operations for cloud and on ... Hands-on experience with Cisco Call Manager and Microsoft Teams Phone. * Experience with Five9 or ...

System One

Voice Analyst

Leesburg, VA · Remote

Hybrid - onsite and remote Responsibilities * Support day-to-day operations for cloud and on ... Hands-on experience with Cisco Call Manager and Microsoft Teams Phone. * Experience with Five9 or ...

System One

Voice Analyst

Leesburg, VA · Remote

Hybrid - onsite and remote Responsibilities * Support day-to-day operations for cloud and on ... Hands-on experience with Cisco Call Manager and Microsoft Teams Phone. * Experience with Five9 or ...

TekSynap

System Engineer Cisco PBX (VoSIP)

Arlington, VA · On-site +1

$48K - $125K/yr

Continuously monitor voice systems' performance, report on performance, and take corrective actions ... Remote * Noise level: Medium * Work schedule: Schedule is day shift Monday - Friday. May be ...

Maximus

Telecommunications Lead

VA · On-site +1

$44K - $57K/yr

... City Remote Country United States Working time Full-time Description & Requirements Maximus is a ... voice, and video (UC) services across on-premises, cloud, and hybrid environments. - Provide hands ...

Eliassen Group

Infrastructure Engineer

Washington, DC · Remote

$60 - $70/hr

Cisco switching, routing (OSPF, BGP), firewalls (access-lists, VPN tunnels, remote access), and ... voice screening as part of your application process. These tools assist our hiring teams in ...

Cast AI

Technical Account Manager | USA

Washington, DC · Remote

Over 2,100 companies already rely on Cast AI, including Akamai, BMW, Cisco, FICO, HuggingFace ... Enjoy a flexible, remote-first global environment. * 401(k) retirement plan 100% company match on ...

ICF

Senior Program Manager (Enterprise Platforms)

Reston, VA · Remote

$120K - $121K/yr

... supporting voice, chat, email, SMS, self-service, and digital engagement channels. The Program ... Job Location Remote work within the United States is authorized. Must support US Eastern time zone ...

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How much do cisco voice remote jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for cisco voice remote in Silver Spring, MD is $49.80, according to ZipRecruiter salary data. Most workers in this role earn between $40.53 and $62.12 per hour, depending on experience, location, and employer.

What is a Cisco Voice Remote?

A Cisco Voice Remote job involves configuring, managing, and troubleshooting Cisco VoIP (Voice over IP) systems remotely. Professionals in this role work with Cisco Unified Communications solutions, including Call Manager (CUCM), Unity, and troubleshooting voice networks. They ensure seamless voice communication, resolve technical issues, and support business telephony needs. This role requires expertise in Cisco voice technologies, network protocols, and remote support tools.

What are the key skills and qualifications needed to thrive in the Cisco Voice Remote position, and why are they important?

To succeed as a Cisco Voice Remote specialist, you need a solid understanding of VoIP technologies, Cisco Unified Communications systems, and network troubleshooting—often supported by a CCNA Collaboration or similar certification. Hands-on experience with Cisco Call Manager, Unity Connection, and various remote management tools is highly valued. Exceptional problem-solving, customer service, and communication skills are crucial for addressing client needs and collaborating effectively with remote teams. Mastering these skills ensures reliable voice system performance and excellent client satisfaction in distributed environments.

What are the common challenges faced by Cisco Voice Remote specialists, and how are they typically addressed?

Cisco Voice Remote specialists often face challenges such as maintaining high call quality across diverse network conditions, troubleshooting complex configuration issues, and supporting users in different time zones. These challenges are typically addressed by leveraging advanced diagnostic tools, collaborating closely with onsite IT staff or end users, and staying current with Cisco’s ongoing software and security updates. Proactively documenting solutions and maintaining clear communication channels with both clients and internal teams also helps mitigate recurring problems. Over time, specialists develop a robust toolkit of best practices that makes remote support more efficient and effective.

What are popular job titles related to Cisco Voice Remote jobs in Silver Spring, MD?

For Cisco Voice Remote jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Cisco Voice Remote jobs in Silver Spring, MD look for?

The top searched job categories for Cisco Voice Remote jobs in Silver Spring, MD are:

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Cisco Voice Remote jobs near you

Voice Analyst

System One

Leesburg, VA • Remote

Contractor

Re-posted 8 days ago

Job description

Job Title: Voice Analyst Location: Arlington, VA Type: Contract Compensation: Contractor Work Model: Hybrid – onsite and remote

Responsibilities

  • Support day-to-day operations for cloud and on-premises voice services.
  • Provide Tier 2 support for voice systems and related integrations.
  • Act as facilitation point for the managed services provider for triage and escalations.
  • Coordinate with internal teams (cabling, network, security, endpoint, etc.) on infrastructure and service issues.
  • Generate operational and analytics reports.
  • Work closely with the help desk, end users, and managed services provider.
  • Evaluate new products and services.
  • Lead small projects and system upgrades.
  • Provide technical support for larger operational efforts and project implementations.
  • Develop operational and support documentation.
  • Conduct end-user training.
Requirements
  • 7+ years of telecommunications and networking experience (PSTN, VoIP, UCaaS, CCaaS, SIP, SBCs, QoS, cloud).
  • Hands-on experience with Cisco Call Manager and Microsoft Teams Phone.
  • Experience with Five9 or similar CCaaS platforms (preferred).
  • Experience supporting federal, state, or local government environments (preferred).

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About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

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