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Cisco Support Jobs (NOW HIRING)

Cisco Network Engineer Location: Denver, CO Type: Direct Hire Company located in Denver, CO has an ... Provides direct customer support to resolve customer problems & questions as quickly as possible ...

Coworkers who genuinely believe in supporting our customers and one another. We collectively forge ... A Cisco Call Manager Engineer, also known as a Cisco Unified Communications Manager Engineer, is ...

Job Title- Cisco Network Engineer Project Location - Washington DC Onsite Duration- Fulltime Visa ... Candidates must be able to design, test and support network components in various stages of ...

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Cisco Support information

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How much do cisco support jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for cisco support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Cisco Support specialist, and why are they important?

To thrive as a Cisco Support specialist, you need strong knowledge of networking fundamentals, troubleshooting skills, and typically a relevant degree or Cisco certifications like CCNA or CCNP. Familiarity with Cisco networking hardware, IOS software, network management tools, and ticketing systems is essential for the role. Excellent problem-solving abilities, clear communication, and customer service skills help you stand out in supporting diverse client issues. These skills ensure quick resolution of technical problems, reliable network performance, and positive client relationships.

What is the difference between Cisco Support vs Network Technician?

AspectCisco SupportNetwork Technician
CertificationsCCNA, CCNP, Cisco-specific certificationsCompTIA Network+, CCNA often preferred
Work EnvironmentCustomer support centers, remote troubleshooting, on-site support for Cisco devicesOn-site installation, maintenance, and troubleshooting of network hardware
Employer & IndustryIT service providers, large corporations, Cisco partnersTelecom companies, ISPs, enterprise IT departments

While both roles involve network knowledge, Cisco Support primarily focuses on assisting clients with Cisco hardware and software issues, often remotely. Network Technicians handle the physical setup, maintenance, and troubleshooting of network infrastructure on-site. Both roles require networking certifications, but Cisco Support emphasizes Cisco-specific expertise, whereas Network Technicians may have broader hardware skills.

What are some common challenges faced by professionals in a Cisco Support role, and how can they be effectively managed?

Professionals in Cisco Support often encounter challenges such as troubleshooting complex network issues, managing high-pressure situations with critical outages, and staying updated with rapidly evolving Cisco technologies. Effectively managing these challenges involves continuous learning, leveraging internal documentation and Cisco’s knowledge bases, and collaborating closely with other technical teams. Building strong communication skills is also key, as providing clear guidance to clients and colleagues can streamline problem resolution and improve customer satisfaction.

What is Cisco Support?

Cisco Support refers to the range of technical support services provided by Cisco Systems for its networking hardware, software, and solutions. Cisco Support helps customers troubleshoot issues, maintain network performance, and ensure security and reliability of their Cisco products. Support options can include online resources, live technical assistance, software updates, and hardware replacement services, depending on the service contract or subscription. Organizations rely on Cisco Support to minimize downtime and resolve network problems efficiently.
More about Cisco Support jobs
What cities are hiring for Cisco Support jobs? Cities with the most Cisco Support job openings:
What states have the most Cisco Support jobs? States with the most job openings for Cisco Support jobs include:
Infographic showing various Cisco Support job openings in the United States as of May 2026, with employment types broken down into 2% Internship, 5% Full Time, 7% Temporary, and 86% Contract. Highlights an 82% Physical, 7% Hybrid, and 11% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.
Cisco Network Engineer

Cisco Network Engineer

Quantix

Denver, CO • On-site

Full-time

Posted 27 days ago


Job description

Company Description

Since 2002, Quantix ProTech has successfully delivered IT resources and solutions to companies while building a solid reputation for integrity and consistent quality.  Quantix ProTech continues to partner with the commercial sector for specialized IT placement and staffing services.  Quantix ProTech was recently featured in US News and World Report and Forbes.  

Job Description

Job Title:  Cisco Network Engineer
Location:  Denver, CO
Type:  Direct Hire
Job Description:   Company located in Denver, CO has an immediate need for Cisco Network Engineer for a direct hire position.  This position reports to the Manager of Network Engineering and participates in a team environment.  Maintains and provides technical engineering services for main campus and remote site network infrastructures including the ability to design, implement and maintain network, security, wireless and voice technologies and solutions. Maintain knowledge of computers, desktop systems, and peripheral equipment within the Local Area Network in order to meet the needs of the administrative, clinical, and research computer users at National Jewish.  Assist customers and IS teams in testing, analysis and problem solving system functions and applications.  Primary responsibility is to administer technical operation of the LAN/WAN including configuration & deployment, monitoring, maintenance & troubleshooting, auditing and log management and upgrade and support of all network systems including routers, switches, firewalls, IDS/IPS, VPN and VOIP.  Provides analysis of network traffic, hardware/software configurations, disaster recovery and network utilization.  Provides direct customer support to resolve customer problems & questions as quickly as possible while maintaining the highest level of customer service, meeting our SLC guidelines and requirements.  Secondary responsibility is to provide project leadership and work with teams to ensure that we deliver a quality product on time and within budget. 

Qualifications

Required Skills:
1)  Cisco - Routing, Switching, Wireless, Firewalls and VPN

Desired Skills:
1)  Forescout NAC, Cisco Fighsight/Firepower Systems, Solarwinds Orion, Aruba wireless and/ot Force10 Networks
2)  CCNP, BCNE or JNCIA

Additional Information

If interested, please send your most updated resume to hreynolds @quantixinc.com .