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Cisco Support Jobs (NOW HIRING)

GovStaff LLC

Sr. CISCO Network Engineer

Quantico, VA · On-site

Background in supporting federal/DoD environments. Key Responsibilities * Serve as the principal ... Engineer, configure, troubleshoot, and support Cisco and Linux-based routing solutions. * Design ...

Quantix

Cisco Network Engineer

Denver, CO

Cisco Network Engineer Location: Denver, CO Type: Direct Hire Company located in Denver, CO has an ... Provides direct customer support to resolve customer problems & questions as quickly as possible ...

CDW

Cisco Call Manager Engineer, TS/SCI

DC · Remote

Coworkers who genuinely believe in supporting our customers and one another. We collectively forge ... A Cisco Call Manager Engineer, also known as a Cisco Unified Communications Manager Engineer, is ...

JS Consulting

Cisco Network Engineer

Washington, DC · On-site

Job Title- Cisco Network Engineer Project Location - Washington DC Onsite Duration- Fulltime Visa ... Candidates must be able to design, test and support network components in various stages of ...

Oak St. Health

Cisco Senior Engineer

$128K - $185K/yr

Duties include: architect, design and support complex voice and contact center solutions that incorporate technologies such as Cisco Unified Contact Center Enterprise, Avaya Aura Contact Center ...

VOLT

Cisco Network Engineer

Melbourne, FL · On-site

$50 - $54/hr

Support SONET/circuit installs, activations, MACs, and field tech coordination. * Provision circuits via Cisco CPO/CTC and configure ancillary equipment. * Troubleshoot activation issues with ...

Saxon Global

Cisco Network Engineer

Columbia, MD · On-site

... support • Basic to intermediate routing and switching fundamentals • IP networking principles • Network access control concepts • Rack and stack of network equipment • Fiber and copper ...

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How much do cisco support jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for cisco support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Cisco Support specialist, and why are they important?

To thrive as a Cisco Support specialist, you need strong knowledge of networking fundamentals, troubleshooting skills, and typically a relevant degree or Cisco certifications like CCNA or CCNP. Familiarity with Cisco networking hardware, IOS software, network management tools, and ticketing systems is essential for the role. Excellent problem-solving abilities, clear communication, and customer service skills help you stand out in supporting diverse client issues. These skills ensure quick resolution of technical problems, reliable network performance, and positive client relationships.

What is the difference between Cisco Support vs Network Technician?

AspectCisco SupportNetwork Technician
CertificationsCCNA, CCNP, Cisco-specific certificationsCompTIA Network+, CCNA often preferred
Work EnvironmentCustomer support centers, remote troubleshooting, on-site support for Cisco devicesOn-site installation, maintenance, and troubleshooting of network hardware
Employer & IndustryIT service providers, large corporations, Cisco partnersTelecom companies, ISPs, enterprise IT departments

While both roles involve network knowledge, Cisco Support primarily focuses on assisting clients with Cisco hardware and software issues, often remotely. Network Technicians handle the physical setup, maintenance, and troubleshooting of network infrastructure on-site. Both roles require networking certifications, but Cisco Support emphasizes Cisco-specific expertise, whereas Network Technicians may have broader hardware skills.

What are some common challenges faced by professionals in a Cisco Support role, and how can they be effectively managed?

Professionals in Cisco Support often encounter challenges such as troubleshooting complex network issues, managing high-pressure situations with critical outages, and staying updated with rapidly evolving Cisco technologies. Effectively managing these challenges involves continuous learning, leveraging internal documentation and Cisco’s knowledge bases, and collaborating closely with other technical teams. Building strong communication skills is also key, as providing clear guidance to clients and colleagues can streamline problem resolution and improve customer satisfaction.

What is Cisco Support?

Cisco Support refers to the range of technical support services provided by Cisco Systems for its networking hardware, software, and solutions. Cisco Support helps customers troubleshoot issues, maintain network performance, and ensure security and reliability of their Cisco products. Support options can include online resources, live technical assistance, software updates, and hardware replacement services, depending on the service contract or subscription. Organizations rely on Cisco Support to minimize downtime and resolve network problems efficiently.
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Cisco Support jobs near you
Cisco ISE Engineer - Hospital background

Cisco ISE Engineer - Hospital background

RIT Solutions

Remote

Other

Posted 4 days ago

Job description

Cisco Client Engineer – Hospital Background

Remote + a lot of Paid Travel Contract to Hire

Role: Senior Cisco Client Engineers (2)

Location: Can be remote anywhere but must travel to hospital locations a few times a quarter- Albuquerque, NM; Cushing, OK; Henryetta, OK; Oklahoma City, OK; Tioga, ND; Tulsa, OK; Amarillo, TX; Flower Mound, TX; Nashville, TN; Owasso, OK; Topeka, KS; Tyler, TX

Required: Cisco Client, Cisco Wireless, Cisco Switch, DNAC

Soft Skills: Hiring manager is looking to add a team member who is transparent, not entitled, take ownership of their work, confident enough to be wrong and a good teammate. This resource must be able to push themselves to do better. They have a very diverse, friendly collaborative team currently and would like to keep it this way. (They like to have the camera on via teams during meetings)

Daily Responsibilities:

  • Maintain day to day health of Client
  • Assess any Client request and implement based on priority
  • Perform an assessment in the first 30 days on the health of the environment
  • Perform recommended and agreed on cleanup in the next 30 days.
  • Participate in MIoT security council to determine cycles and timelines for implementing Client managed controls on MIoT devices
  • Support on-call team after hours

Apply