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Cisco Engineer Jobs in Raleigh, NC (NOW HIRING)

Cisco

Account Executive - Splunk (Remote)

Durham, NC · On-site +1

$269K - $360K/yr

Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end ... DevOps, security, business applications, and/or analytics. Subscription, SaaS, or Cloud software ...

Black & Veatch

Senior Network Engineer

Cary, NC · On-site

$96K - $132K/yr

The Opportunity The Senior Network Engineer supports the Senior Network Architect in designing ... Cisco SDWAN * Cisco Catalyst Center * Network Segmentation * VPN concentration * Networking ...

enexusglobal

Sr. Network Engineer

Raleigh, NC · On-site

$101K - $138K/yr

Role: Sr. Network Engineer Location: Raleigh, NC *Onsite Duration: 24+ Months Client: North ... The resource will have expertise in Cisco ASA firewalls and Palo Alto Panorama and work directly ...

Procom Consultants Group

Network Engineer

Durham, NC

Network Security Engineer Job Details Design and implement network security solutions for all ... Checkpoint, Cisco and Juniper Multi-Services Platforms * Create process documentation * Current on ...

F2Onsite

Be Seen First

Senior L3 Network Engineer - Durham, NC- Hybrid

Durham, NC · On-site

$58 - $60/hr

Senior L3 Network Engineer - Durham, NC Cisco | Palo Alto | SD-WAN | Cloud Networking | OT/Manufacturing * One year assignment with potential to extend. * Hybrid - 3 days onsite Work Arrangement:

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How much do cisco engineer jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for cisco engineer in Raleigh, NC is $57.93, according to ZipRecruiter salary data. Most workers in this role earn between $50.48 and $64.47 per hour, depending on experience, location, and employer.

What is a Cisco engineer?

A Cisco engineer is an information technology (IT) professional who specializes in building computer networks for companies using the Cisco suite of products. As a Cisco engineer, your job responsibilities include developing and building new networks, providing technical support for users, monitoring the system for issues, and troubleshooting problems. Cisco engineers usually serve on a team of IT professionals and liaise with various departments to discern the current and future needs of the company. Your job is to ensure that the network is meeting, and will continue to meet, the needs of the business and its applications.

What is a Cisco engineer?

A Cisco Engineer is an IT professional who specializes in designing, implementing, and maintaining networking systems using Cisco technologies and products. They are typically skilled in configuring routers, switches, firewalls, and other network devices made by Cisco, ensuring reliable and secure network operations. Cisco Engineers often hold certifications such as CCNA, CCNP, or CCIE, which validate their expertise in Cisco networking solutions. Their work is critical for organizations that rely on robust and secure communication networks.

What are the key skills and qualifications needed to thrive as a Cisco engineer?

To thrive as a Cisco Engineer, you need a deep understanding of networking concepts, protocols, and hardware, usually backed by a degree in computer science or a related field and Cisco certifications such as CCNA or CCNP. Familiarity with Cisco IOS, network management tools, and troubleshooting utilities is essential for daily operations. Strong problem-solving abilities, attention to detail, and effective communication set top professionals apart in this role. These skills ensure secure, efficient, and reliable network infrastructure that supports an organization's technology needs.

How do Cisco engineers typically collaborate with cross-functional teams during network deployment projects?

Cisco Engineers frequently work alongside project managers, system administrators, and security specialists to ensure smooth network deployments. They are often responsible for translating technical requirements into actionable plans, coordinating with other IT professionals to address integration issues, and providing expertise on Cisco hardware and software. Regular meetings, documentation sharing, and troubleshooting sessions are common, fostering a collaborative environment that supports project success.

What is the difference between Cisco Engineer vs Network Administrator?

AspectCisco EngineerNetwork Administrator
CertificationsCCNA, CCNP, Cisco-specific certificationsCompTIA Network+, CCNA often preferred
Work EnvironmentDesign, implement, and troubleshoot Cisco network solutionsManage and maintain overall network operations
ResponsibilitiesConfigure Cisco routers/switches, optimize network performanceMonitor network health, perform upgrades, user support
Industry UsagePrimarily in organizations using Cisco infrastructureAcross various organizations, including Cisco environments

The Cisco Engineer focuses on designing and implementing Cisco network solutions, often requiring specialized Cisco certifications. In contrast, the Network Administrator manages daily network operations, ensuring overall network stability. While both roles work closely within network environments, Cisco Engineers typically handle more advanced configuration and troubleshooting of Cisco devices, whereas Network Administrators oversee broader network management tasks.

Are Cisco Engineer jobs in high demand?

Cisco Engineer jobs are in high demand due to the ongoing need for network infrastructure, cybersecurity, and cloud solutions across various industries. Professionals with Cisco certifications and skills in network design, implementation, and troubleshooting are particularly sought after. The role often requires knowledge of Cisco hardware, protocols, and security practices, making it a stable career choice in the IT field.

What does a Cisco engineer do?

A Cisco engineer designs, implements, and maintains network infrastructure using Cisco hardware and software. They troubleshoot network issues, configure routers and switches, and often hold certifications like CCNA or CCNP to ensure network security and performance.

What is the salary of a Cisco engineer?

The salary of a Cisco engineer typically ranges from $70,000 to $120,000 annually, depending on experience, certifications like CCNA or CCNP, and geographic location. Entry-level positions may start lower, while experienced engineers with specialized skills can earn higher salaries.
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For Cisco Engineer jobs in Raleigh, NC, the most frequently searched job titles are:

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Cisco Engineer jobs near you
Infographic showing various Cisco Engineer job openings in Raleigh, NC as of August 2026, with employment types broken down into 57% Full Time, and 43% Contract. Highlights an 79% In-person, 7% Hybrid, and 14% Remote job distribution, with an average salary of $120,485 per year, or $57.9 per hour.

UCCE Tier 2 Engineer -- RTP, Raleigh, NC, Richardson, TX; San Jose, CA

Smart Folks Inc.

Raleigh, NC • On-site

Other

Posted 5 days ago

Job description

Hi  

Greetings from Smart Folks…!!!

My name is Kumar we have a job opportunity for you as UCCE Tier 2 Engineer one of our client based at RTP, Raleigh, NC, Richardson, TX; San Jose, CA find the Job description below, if you are available and interested, please send us your word copy of your resume with following detail to  Or please call me on  to discuss more about this position.  

Job Title: UCCE Tier 2 Engineer

Location: RTP, Raleigh, NC, Richardson, TX; San Jose, CA

Duration: 06 – 12 Months

Start Date: ASAP

 

Job Details:        

We are seeking an experienced UCCE Tier 2 Engineer responsible for advanced support, troubleshooting, configuration, and maintenance of Cisco Unified Contact Center Enterprise (UCCE) solutions.

The role will involve working with complex contact center environments, including multi-site deployments and integrations with Cisco Unified Communications Manager (CUCM), Cisco Finesse, Cisco Unified Customer Voice Portal (CVP), and other contact center components.

Key Responsibilities
  • Provide Tier 2 technical support for Cisco Unified Contact Center Enterprise (UCCE) environments.
  • Troubleshoot and resolve complex issues related to:
    • Call routing
    • Agent and supervisor desktops
    • CTI integrations
    • Multi-channel contact center features including voice, chat, and email.
  • Manage and maintain core UCCE components, including:
    • Call Router
    • Logger
    • Peripheral Gateway (PG)
    • Administration & Data Servers
    • Live Data Server
  • Support integration and configuration of:
    • Cisco Unified Customer Voice Portal (CVP)
    • Cisco Finesse
    • Cisco Unified Communications Manager (CUCM)
  • Perform system monitoring, health checks, and performance tuning to ensure high availability and fault tolerance.
  • Collaborate with Tier 1 support, network teams, and application teams to resolve escalated technical issues.
  • Assist with UCCE deployments, upgrades, and patching activities.
  • Utilize diagnostic tools and system logs, including CVP logs, router logs, and call-flow tools, for troubleshooting and root-cause analysis.
  • Document technical procedures, system configurations, and troubleshooting steps.
  • Participate in an on-call rotation for after-hours support.
Required Skills & Experience
  • Strong knowledge of Cisco Unified Contact Center Enterprise (UCCE) architecture and components.
  • Experience supporting multi-site and multi-cluster UCCE deployments.
  • Strong troubleshooting experience with:
    • Call flows
    • Routing scripts
    • CTI integrations
  • Hands-on experience with Cisco Unified Communications Manager (CUCM) and Cisco Finesse.
  • Understanding of contact center protocols and technologies, including:
    • SIP
    • VXML
    • JTAPI
  • Experience with diagnostic and monitoring tools such as:
    • Wireshark
    • CVP Call Flow Tool
    • Log analysis tools
  • Ability to work in a fast-paced environment and effectively handle escalated technical issues.
  • Strong communication and collaboration skills for working with cross-functional teams and customers.
Preferred Qualifications
  • Cisco certifications related to Contact Center technologies, such as CCNP Collaboration.
  • Experience with:
    • Cisco UCCE
    • Cisco Packaged Contact Center Enterprise (PCCE)
    • Hosted Collaboration Solution for Contact Center (HCS-CC)
  • Knowledge of contact center reporting tools such as Cisco Unified Intelligence Center (CUIC).
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About Smart Folks

Sourced by ZipRecruiter

Smart Folks Inc. (SFI) is a global IT Staff Augmentation and Consulting Services that discovers handpicked smart talent and routes them to the right path. Smart Folks Inc. was founded in 2011 and is headquartered in McKinney, Texas. We have global operations with localized detail to meet the high caliber needs of our clients.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

McKinney, TX, US

Year founded

2011

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