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Circulation Desk Manager Jobs in Tennessee (NOW HIRING)

City of Memphis, TN

Library_Customer Svc Asst

Memphis, TN · On-site

$42K - $63K/yr

Salary Range: $42,800.42 - $63,772.28 Works under general supervision of an Agency Manager or other ... Provides basic circulation desk services, as needed. Assists with planning and/or conducting ...

City of Memphis, TN

Library_Customer Svc Asst

Memphis, TN · On-site

$42K - $63K/yr

Salary Range: $42,800.42 - $63,772.28 Works under general supervision of an Agency Manager or other ... Provides basic circulation desk services, as needed. Assists with planning and/or conducting ...

Memphis Staffing

Library_Customer Svc Asst

Memphis, TN · On-site

$42K - $63K/yr

Salary Range: $42,800.42 - $63,772.28 Works under general supervision of an Agency Manager or other ... Provides basic circulation desk services, as needed. Assists with planning and/or conducting ...

CUMBERLAND UNIVERSITY

Entry-Level Librarian

Lebanon, TN · On-site

... and scheduled circulation desk coverage. The ideal candidate will possess a strong attention to ... Maintain and update bibliographic and authority records in the library management system. * Assist ...

Campbellsville

... management, and digital content creation while assisting students, faculty, and staff. This ... circulation and basic reference services at the library service desk and library chat during ...

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Circulation Desk Manager information

What does a circulation desk manager do?

A Circulation Desk Manager oversees the daily operations of a library's circulation desk, which is the main point for checking materials in and out, managing library accounts, and assisting patrons. They supervise circulation staff, handle customer service issues, and ensure library policies are followed. Additionally, they may manage overdue items, fines, and interlibrary loans, as well as maintain statistics and reports related to circulation activities.

What are the key skills and qualifications needed to thrive as a circulation desk manager, and why are they important?

To thrive as a Circulation Desk Manager, you need strong organizational skills, customer service experience, and a background in library science or related fields, often supported by an associate's or bachelor's degree. Familiarity with integrated library systems (ILS), cataloging software, and circulation management tools is typically required. Excellent communication, leadership, and problem-solving abilities help manage staff and ensure positive patron interactions. These skills are crucial for maintaining efficient library operations, fostering a welcoming environment, and meeting the needs of diverse library users.

What are some common challenges faced by a circulation desk manager, and how can they be effectively addressed?

Circulation Desk Managers often face challenges such as handling high volumes of patron inquiries, managing overdue or lost materials, and resolving conflicts among staff or with library users. Effective communication, strong organizational skills, and a customer service-oriented mindset are key to overcoming these issues. Implementing clear circulation policies, regularly training staff, and utilizing library management systems can streamline daily operations and improve the patron experience. Additionally, fostering a collaborative team environment helps ensure smooth workflow and enhances problem-solving capabilities.

What is the difference between Circulation Desk Manager vs Library Assistant?

AspectCirculation Desk ManagerLibrary Assistant
CredentialsHigh school diploma or equivalent; some roles prefer library science courseworkHigh school diploma or equivalent
Work EnvironmentPublic library circulation desk, overseeing staff and operationsAssist with shelving, customer service, and basic library tasks
ResponsibilitiesManaging circulation processes, supervising staff, handling patron issuesChecking out materials, shelving, assisting patrons

The Circulation Desk Manager typically has more responsibilities, including supervising staff and managing circulation operations, compared to the Library Assistant who mainly supports daily tasks like checking out materials and shelving. Both roles are essential in library settings, but the manager position involves more leadership and oversight.

What are the most commonly searched types of Circulation Desk jobs in Tennessee?

The most popular types of Circulation Desk jobs in Tennessee are:

Circulation Desk Manager jobs near you

Library_Customer Svc Asst

City of Memphis, TN

Memphis, TN • On-site

$42K - $63K/yr

Other

Re-posted 14 days ago

Job description


Salary Range: $42,800.42 - $63,772.28
Works under general supervision of an Agency Manager or other designated supervisory personnel to provide public information services at the general reference desk in the areas of children, teen, and adult references and readers' advisory to the public. Works at various library agencies to assist with the collection and development of library materials. Recommends appropriate reading materials for adults, teens and children to library management. Works in teams with various library personnel to perform professional library services, such as assisting customers with computers, identifying books in a collection, etc. Provides basic circulation desk services, as needed. Assists with planning and/or conducting programs for children, teens, and adults. Lifts and carries books, supplies, or materials to assist customers. Stocks library shelves with books and reading materials. Assists in training staff and volunteers, as assigned.
Responsibilities
OTHER FUNCTIONS
  1. Performs additional functions (essential or otherwise) which may be assigned.
  2. Functions as staff member in charge, as assigned.

TYPICAL PHYSICAL DEMANDS
Must be able to communicate verbally and in writing. Must be able to operate personal computer and all basic office equipment. Requires stooping, bending, stretching, pushing cartloads of books, supplies, etc. up to 40 lbs and lifting up to 25 lbs of books.
TYPICAL WORKING CONDITIONS
Works primarily in a public library environment. May require some travel within Shelby County to various meetings and work areas (library branches). Must be able to work a flexible schedule, which includes nights and weekends.
Qualifications
Bachelor's degree in Liberal Arts, General or Interdisciplinary Studies, Adult/Youth Education, or related field of study from an accredited four (4) year college/university. One (1) year experience in customer service related work preferred; or any combination of experience or training which enables one to perform the essential job functions.

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