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Circulation Desk Manager Jobs in Nevada (NOW HIRING)

LIBRARIAN 4

Carson City, NV · On-site

$70K - $104K/yr

This position also participates in shared public service desk coverage. Additionally, the Manager ... circulation; collection maintenance; serials; document delivery/interlibrary loan; government ...

Share reports with the supervisor for review and circulation to relevant stakeholders * Provide ... Desk side Support Management * Customer Relationship Management * Vendor Relationship Management

Circulation Desk Manager information

What is the difference between Circulation Desk Manager vs Library Assistant?

AspectCirculation Desk ManagerLibrary Assistant
CredentialsHigh school diploma or equivalent; some roles prefer library science courseworkHigh school diploma or equivalent
Work EnvironmentPublic library circulation desk, overseeing staff and operationsAssist with shelving, customer service, and basic library tasks
ResponsibilitiesManaging circulation processes, supervising staff, handling patron issuesChecking out materials, shelving, assisting patrons

The Circulation Desk Manager typically has more responsibilities, including supervising staff and managing circulation operations, compared to the Library Assistant who mainly supports daily tasks like checking out materials and shelving. Both roles are essential in library settings, but the manager position involves more leadership and oversight.

What does a circulation desk manager do?

A Circulation Desk Manager oversees the daily operations of a library's circulation desk, which is the main point for checking materials in and out, managing library accounts, and assisting patrons. They supervise circulation staff, handle customer service issues, and ensure library policies are followed. Additionally, they may manage overdue items, fines, and interlibrary loans, as well as maintain statistics and reports related to circulation activities.

What are some common challenges faced by a circulation desk manager, and how can they be effectively addressed?

Circulation Desk Managers often face challenges such as handling high volumes of patron inquiries, managing overdue or lost materials, and resolving conflicts among staff or with library users. Effective communication, strong organizational skills, and a customer service-oriented mindset are key to overcoming these issues. Implementing clear circulation policies, regularly training staff, and utilizing library management systems can streamline daily operations and improve the patron experience. Additionally, fostering a collaborative team environment helps ensure smooth workflow and enhances problem-solving capabilities.

What are the key skills and qualifications needed to thrive as a circulation desk manager, and why are they important?

To thrive as a Circulation Desk Manager, you need strong organizational skills, customer service experience, and a background in library science or related fields, often supported by an associate's or bachelor's degree. Familiarity with integrated library systems (ILS), cataloging software, and circulation management tools is typically required. Excellent communication, leadership, and problem-solving abilities help manage staff and ensure positive patron interactions. These skills are crucial for maintaining efficient library operations, fostering a welcoming environment, and meeting the needs of diverse library users.

$70K - $104K/yr

Full-time

Re-posted 5 days ago


State Of Nevada rating

7.1

Company rating: 7.1 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

39th of 50 rated states


Job description

***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** Job Summary The Nevada State Library, Archives and Public Records is seeking a Librarian 4 in the Carson City area. The Access Services Manager and Outreach Manager ensures that the public can discover, access, and use the State Library's collections and services by overseeing Access Services operations and leading the library's outreach and public engagement efforts.

Working closely with the Technical Services Manager, this position helps coordinate the full range of library services to ensure seamless integration between public-facing functions and behind-the-scenes operations. The Manager supervises Access Services staff, maintains high-quality service through daily operational planning, supports frontline activities, and directly assists the public. Responsibilities include reference and research assistance, circulation services, collection development and materials purchasing, and collecting, analyzing, and reporting operational statistics to inform assessment, planning, and service improvements.

This position also participates in shared public service desk coverage. Additionally, the Manager plans and implements library programs, events, and exhibits; coordinates tours; and leads the development of communications such as handouts, brochures, newsletters, and social media content. By guiding both user access and public engagement, this role promotes the library's value, showcases unique materials, and strengthens public connections with NSLAPR.

Librarians are typically assigned to the Nevada State Library, Archives and Public Records (NSLAPR) Division and perform a broad range of professional level duties in support of a library that organizes and provides access to a wide selection of materials in a variety of formats. Incumbents perform administrative work in planning, coordinating and directing activities within one or more functional areas of the library including, but not limited to, acquisitions; cataloging; reference; circulation; collection maintenance; serials; document delivery/interlibrary loan; government documents; library services for the blind and physically disabled; and/or statewide library development. Essential Qualifications Master's degree in a program accredited by the American Library Association and three years of professional library experience which included responsibility for a combination of at least four of the following: original cataloging/metadata, reference, e-resources, social media, government publications, collection development, project management, budget preparation and administration, grant administration and/or supervision of professional, technical or support staff; OR Bachelor's degree from an accredited college or university which included 21 semester credits in library studies and four years of professional library experience as described above; OR Associate's degree from an accredited college or university which included 21 semester credits in library studies and five years of professional library experience as described above; OR graduation from high school or equivalent which included 21 semester credits in library studies; and seven years of library experience as described above, six years of which were at the professional level; OR one year of experience as a Librarian III in Nevada State service which included 21 semester credits in library studies; OR an equivalent combination of education and experience as described above which included 21 semester credits in library studies.

Job Duties Perform informational needs assessments and develop library collections appropriate to the mission of the library; review new materials, study publishers' lists and stay abreast of current review sources to select material in all formats; develop and implement collection development policies including assessing donations for inclusion in the collection. Participate in developing policy recommendations regarding the organization, access and delivery of information; provide training for paraprofessional staff regarding policy implementation; plan for print and current and emerging technologies and related electronic resources to accommodate growing and/or changing library collections and library environments. Respond to requests for information from State agencies, researchers and the public; confer with patrons to determine the type and scope of information desired; use research techniques, knowledge of information resources and technology to locate resources and provide information or materials; assist patrons in the use of resources and equipment; refer requests to subject specialists as appropriate.

Perform original cataloging, advanced copy cataloging, and metadata to provide electronic access to bibliographic records and retrieval or access to materials in the library's collection; evaluate books and other materials to determine subject matter for proper classification; prepare authority records for loading to the local automated library system; consult with systems coordinator to maintain integrity of shared bibliographic databases; act as resource person for cataloging and metadata inquiries within the State. Establish, develop and maintain statewide resource sharing agreements for interlibrary loans, reciprocal borrowing, consortial information and resource sharing; establish and participate in regional, national and international information sharing. Develop, manage, and implement programs and projects for statewide library development; provide consultative services, advice and technical assistance to other libraries, agencies of the State, political subdivisions, planning groups and other entities and organizations.

Design and develop the library's website; ensure electronic access to the library collection by patrons and other libraries. Manage the development and organization of the State Publications Distribution Center and Federal Depository Library; review federal publications distributed through the depository system to maintain current knowledge of the collection; review and select new material for the collection; evaluate the collection to purge outdated publications and determine which non-depository items will be added to the collection; monitor changes in State and local government; ensure documents are received in compliance with statute; receive, catalog, process and distribute documents. Using public relations techniques and communications, promote information services and coordinate activities with other agencies; inform library users and non-users of new and traditional materials and services available through the library.

Monitor and evaluate the changing information needs and desires of both library users and non-users; stay abreast of trends and changes in the provision of contemporary library and information services including e-resources and social media. Evaluate resources and make continuous improvements in library services, programs and activities. Train, supervise and evaluate the performance of professional, paraprofessional and support staff as assigned.

Perform related duties as assigned. Under administrative direction of an Assistant Administrator, incumbents may perform the duties described in the series concept and either: 1) Manage a major functional unit of the NSLAPR that includes several smaller units; supervise other professional librarians and their staff; develop program budgets for the unit; coordinate the work of the assigned unit with other units in the library; provide advice and technical assistance to agencies of the State, political subdivisions, planning groups and other entities and organizations; plan and conduct workshops for State employees and others; assist the Assistant Administrator in the development and revision of policies and procedures for new and existing programs; or 2) Provide statewide consultative services, advice and technical assistance to other libraries, agencies of the State, political subdivisions, planning groups and other entities and organizations; conduct continuing studies and analyses of library problems; plan and conduct institutes and workshops for Librarians, public library trustees, library interested personnel and others; research, coordinate and manage State and federal grants to libraries statewide; write private, State and federal grant applications for the NSLAPR; provide assistance and leadership to libraries statewide including review and monitoring of programs, services and building projects; develop, manage and implement programs and projects for statewide library development; assist the Assistant Administrator in the development and revision of policies and procedures for new and existing programs. Knowledge, Skills, and Abilities This job specification lists the major knowledge, skills and abilities of the job and is not all inclusive.

Incumbent(s) will be expected to have knowledge, skills and abilities from a previous level. Detailed knowledge of: State, federal and contractual laws governing libraries. Working knowledge of: advanced practices and concepts of collection development; management of reference services and e- resources; State and agency administrative regulations, policies and procedures; organizational development.

Ability to: plan and organize the activities, services and operation of library programs and manage multiple programs, projects and activities; develop and implement effective policies and procedures; provide technical expertise and advice to subordinate staff; analyze, design, implement and evaluate customized library services; prioritize and reallocate resources effectively; plan and develop budgets and locate sources of conduct needs assessments; proactively initiate and develop professional relationships with outside agencies and organizations; identify sources of external funding to augment library budgets; negotiate and manage licensing agreements and contracts; implement new e-resources, social media and technology systems; work with community groups at all levels; develop and administer grants, programs and projects; work independently and as part of a team. Recruiter Contact Information: Jennifer Trachet - jtrachet@admin.nv.gov The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages

Please send direct Inquiries or correspondence to the recruiter listed on this announcement.


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About State of Nevada

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The State of Nevada isn't a company in the traditional sense, but rather a governing body that manages and directs the operations of the state of Nevada. Its headquarters are located in Carson City, NV, United States. The organisation is engaged in various sectors like education, transportation, business and industry, health and human services, conservation and natural resources, and many more. It is responsible for implementing and maintaining the law and order of the state, in addition to providing essential services to its residents.

Industry

Health care and social assistance

Company size

501 - 1,000 Employees

Headquarters location

Carson City, NV, US

Year founded

1864