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Circulation Desk Manager Jobs in Missouri (NOW HIRING)

Nwmissouri

Circulation Specialist

Maryville, MO · On-site

$16.59/hr

This position co-manages the Library Services Desk; supervises student employees in customer service, circulation, course reserves, and stack management; assists patrons; and opens/closes the B.D.

Columbia College

Learning Commons Coordinator

Columbia, MO · On-site

$48K - $50K/hr

Perform general research and circulation duties. * Actively participate in divisional and college ... management of personnel resources. * Proficiency in using a variety of computer and technology ...

Washington University of St. Louis

$17.87 - $27.06/hr

Perform daily circulation and interlibrary loan tasks including retrieval, scanning, check-in, and ... Management reserves the right to revise or amend duties at any time. Required Qualifications ...

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Circulation Desk Manager information

What does a circulation desk manager do?

A Circulation Desk Manager oversees the daily operations of a library's circulation desk, which is the main point for checking materials in and out, managing library accounts, and assisting patrons. They supervise circulation staff, handle customer service issues, and ensure library policies are followed. Additionally, they may manage overdue items, fines, and interlibrary loans, as well as maintain statistics and reports related to circulation activities.

What are the key skills and qualifications needed to thrive as a circulation desk manager, and why are they important?

To thrive as a Circulation Desk Manager, you need strong organizational skills, customer service experience, and a background in library science or related fields, often supported by an associate's or bachelor's degree. Familiarity with integrated library systems (ILS), cataloging software, and circulation management tools is typically required. Excellent communication, leadership, and problem-solving abilities help manage staff and ensure positive patron interactions. These skills are crucial for maintaining efficient library operations, fostering a welcoming environment, and meeting the needs of diverse library users.

What are some common challenges faced by a circulation desk manager, and how can they be effectively addressed?

Circulation Desk Managers often face challenges such as handling high volumes of patron inquiries, managing overdue or lost materials, and resolving conflicts among staff or with library users. Effective communication, strong organizational skills, and a customer service-oriented mindset are key to overcoming these issues. Implementing clear circulation policies, regularly training staff, and utilizing library management systems can streamline daily operations and improve the patron experience. Additionally, fostering a collaborative team environment helps ensure smooth workflow and enhances problem-solving capabilities.

What is the difference between Circulation Desk Manager vs Library Assistant?

AspectCirculation Desk ManagerLibrary Assistant
CredentialsHigh school diploma or equivalent; some roles prefer library science courseworkHigh school diploma or equivalent
Work EnvironmentPublic library circulation desk, overseeing staff and operationsAssist with shelving, customer service, and basic library tasks
ResponsibilitiesManaging circulation processes, supervising staff, handling patron issuesChecking out materials, shelving, assisting patrons

The Circulation Desk Manager typically has more responsibilities, including supervising staff and managing circulation operations, compared to the Library Assistant who mainly supports daily tasks like checking out materials and shelving. Both roles are essential in library settings, but the manager position involves more leadership and oversight.

What are the most commonly searched types of Circulation Desk jobs in Missouri?

The most popular types of Circulation Desk jobs in Missouri are:

Circulation Desk Manager jobs near you

Work Study MO Library Circulation Desk

ATSU Work Study

Kirksville, MO • On-site

Other

Re-posted 22 days ago

Job description

Job Type
Part-time
Description
The A.T. Still Memorial Library supports the training of future health care professionals to effectively access and use the best evidence/information available to enable them to provide the highest quality of health care possible. Thus, the Library provides services, resources, and evidence-based collections that support both the students in the educational and clinical activities and the faculty in their teaching and research.
Work-Study Students report to the Libraries Public Services/3D Print Services Manager. Work-Study responsibilities generally fall into the following areas:
1. Circulation desk
2. Outreach/Customer Service
3. Duties as assigned
4. Basic housekeeping
Circulation Desk:
1. Checking in/out books, media, OMM/OTM tables, White Boards, etc. for students, faculty, and staff either through the libraries Sierra system or by hand if the system is down.
2. Making sure that all printers and copiers are filled with paper each shift and staplers are filled each shift.
3. Answering phones, taking messages, or transferring calls to the appropriate voicemail.
4. Opening and closing the library on nights and weekends.
5. Reshelve books.
Outreach/Customer Service:
1. Help students, faculty, and staff with online library catalog searches.
2. Help patrons with interlibrary loan requests (showing patrons how to request articles or books.)
3. Handling emergency procedures.
4. Help patrons with printers/copiers/computer issues.
Duties as assigned:
1. Light housekeeping duties. (i.e. keeping the circulation desk clean, emptying trash on the weekends, dusting shelves, etc.)
2. Help with library exhibits and open houses.
3. When possible, helping to fill in when the circulation staff is on vacation.
4. Other duties as assigned.
Qualifications: Good academic standing, detail-oriented, able to follow directions and self-starter
Skills: Training will be given
Special characteristics: Friendly and helpful attitude, responsible, detail-oriented, able to follow directions while supervision is not there, punctual.
Number of Students Needed: 10-12
Times Needed: Monday - Thursday, 5:00 pm - 10:00 pm; Saturday and Sunday: 11:00 am - 3:00 pm, 3:00 pm - 7:00 pm, and 7:00 pm to 11:00 pm
Days Needed: Monday - Friday and weekends
Physical Requirements: Normal
Additional Physical Requirements:
Requirements
A.T. University (ATSU) does not discriminate on the basis of race, color, religion, ethnicity, national origin, sex (including pregnancy), sexual orientation, age, disability, or veteran status in admission or access to, or treatment or employment in its programs and activities.

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