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Cicare Jobs (NOW HIRING)

University of Miami

Cook, Full Time

Miami, FL · On-site

$13.50 - $18/hr

Adheres to the University's CICARE and ACT standard models for patient and family-centric interactions with patients, family, and visitors. This list of duties and responsibilities is not intended to ...

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Cicare information

What is the difference between Cicare vs Cna?

AspectCicareCna
Required CredentialsCertification or license depending on stateCertified Nursing Assistant (CNA) certification
Work EnvironmentHome health, assisted living, hospitalsHospitals, nursing homes, long-term care facilities
Employer & Industry UsageHome health agencies, hospitals, clinicsSkilled nursing facilities, hospitals, long-term care
Common Search & ComparisonOften compared for caregiving rolesStandard entry-level healthcare role

Both Cicare and CNA roles involve patient care, but Cicare typically refers to a broader caregiving position that may include home health services, while CNA is a specific certified nursing assistant role primarily in healthcare facilities. The choice depends on the work setting and certification requirements.

What are some common challenges faced by Cicare helicopter pilots in their daily operations?

Cicare helicopter pilots often face challenges such as adapting to varying weather conditions, managing complex flight routes, and ensuring the safety of both passengers and cargo. They must stay current with regulatory requirements and maintain strong situational awareness, especially when operating in remote or challenging environments. Additionally, pilots frequently collaborate with ground crews, maintenance teams, and air traffic controllers to ensure smooth and safe operations.

What are Cicare professionals?

Cicare professionals typically refer to individuals who work for or with Cicaré, a company known for manufacturing helicopters and aviation technology. These professionals may include engineers, pilots, mechanics, and support staff involved in the design, production, maintenance, and operation of Cicaré helicopters. Their work ensures the safety, reliability, and advancement of light helicopter technology for both commercial and private use. The roles can vary from hands-on technical work to administrative and sales positions within the aviation industry.

What are the key skills and qualifications needed to thrive as a Cicare (Customer Care Representative), and why are they important?

To thrive as a Customer Care Representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is often required. Patience, empathy, and active listening are standout soft skills for handling diverse customer inquiries and resolving issues effectively. These skills ensure customer satisfaction, build brand loyalty, and contribute to a positive reputation for the organization.
Infographic showing various Cicare job openings in the United States as of May 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 100% Physical job distribution.
PSR III - Patient Services Representative - Pulmonology Clinic

PSR III - Patient Services Representative - Pulmonology Clinic

OU Health

Oklahoma City, OK

$16.25 - $20.75/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 16 days ago

OU Health rating

7.0

Company rating: 7.0 out of 10

Based on 143 frontline employees who took The Breakroom Quiz

404th of 869 rated healthcare providers

Job description

Position Title:PSR III - Patient Services Representative - Pulmonology ClinicDepartment:OUPB PulmonologyJob Description:
Job Description

The Patient Services Representative III coordinates schedules of patients in an out-patient clinic and provides clerical assistance toward the smooth operation of the facility.

Essential Responsibilities

Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.

  • Assists with scheduling patient appointments, either by telephone or in person and validates teams are scheduling within clinical/until protocol.

  • Provides information about clinic operations

  • Obtains patient demographics on new patients and updates demographics on established patients.

  • Assists with answering telephone calls and monitoring the abandon call rate.

  • Prepares and enters healthcare providers' templates into the EMR.

  • Coordinates schedules as directed to patient requiring multiple services.

  • Greets patients as they come into the clinic for scheduled appointments.

  • Balances and closes personal Cash Drawer Reconciliation, daily; as well as validates team members are completing accurately.

  • Distributes encounter forms and inspects the form for completeness and accuracy.

  • Copies insurance cards and uploads into the EMR as appropriate.

  • Balances and closes cash box daily for the clinic/unit.

  • Prepares ancillary forms for other services (i.e. x-rays, vascular studies, etc.)

  • Talks to patients about financial accounts, and collects as appropriate.

  • Verifies insurance eligibility and primary care physicians for patients.

  • Secures referrals to other providers for HMO patients.

  • Secures referrals from PCPs for HMO patients to be seen in the clinic.

  • Collects and verifies proof of income to determine what sliding scale discount is appropriate, if any.

  • Orders supplies when low and need to be reordered.

  • Types notes and letters for physicians as needed, via mail or patient portal.

  • Makes immunization cards as needed.

  • Sorts and distributes mail.

  • Communicates with patients of all ages in a professional manner at all times.

  • Communicates with co-workers and employees in a manner which promotes a highly "team oriented" approach.

  • Enhances professional growth and development through in-service meetings and education programs.

  • Maintains patient confidentiality.

  • Works with clinic management to complete monthly audits for Joint Commission such as: Environment of Care, Hand Washing, and Charts.

  • Coaches Patient Service Representatives on OU Health CICARE model and assists with CICARE Competency audits.

  • Responsible for validating Business Continuity Access computers are up-to-date and safe guarded against downtime.

  • Serves as lead employee or assistant supervisor.

  • Mentors and trains new employees as needed / directed.

General Responsibilities

  • Performs other duties as assigned.

Minimum Qualifications

Education Requirements

  • Associate's Degree required.

Experience Requirements

  • 5 or more years of experience in admitting, financial counseling, patient registration, or related area required.

License/Certification/Registration Requirements

  • None required.

Knowledge/Skills/Abilities Requirements

  • Expert verbal and written communication skills.

  • Expert customer service skills.

  • Expert ability to work effectively with other employees, patients, and external parties.

  • Expert proficiency with the use of Microsoft Office tools.

  • Knowledge of hospital policies and procedures.

  • Knowledge of third-party contractual agreements and requirements.

  • Knowledge of federal and state laws and regulations relating to payment and billing of hospital charges.

  • Skill in establishing and maintaining effective working relationships with others.

  • Skill in following verbal and written instructions; in interviewing patients.

  • Keyboarding skills sufficient to meet the requirements of the position.

  • Collection of copays and past due balances.

  • Epic Cadence: Template Build 100 Class, Epic Cadence: Template Build 200 Class

  • Completion of Emerging Leaders Academy within 6 months of hire, or equivalent HealthStream Leadership Courses if Emerging Leaders Academy is not available.

Current OU Health Employees - Please click HERE to login.OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.

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About OU Health

Sourced by ZipRecruiter

OU Health is a leading company in the healthcare industry, based in Oklahoma City, OK, US. As the state's only comprehensive academic health system, OU Health provides a full spectrum of medical care, from world-class cancer treatments to life-saving emergency care. Founded with a mission to advance healthcare, medical education, and research across the state, the company has a solid reputation for clinical excellence and a patient-centered approach. Upholding its core values of compassion, integrity, and innovation, OU Health has remarkably made a significant contribution to medical research and education and raised the standard of care across a broad range of specialties.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Oklahoma City, OK, US

Year founded

2020

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