Help Wanted โ Administrative & Operations Support | Hanania Acura of Orange Park
Hanania Acura is seeking aย highly organized, detail-oriented, and proactive individualย to join our team in a key support role for Acura. This position requires multitasking across departments and locations, with hands-on involvement in dealership operations, vendor management, and compliance.
Primary Responsibilities:
Daily management ofย CIT schedulesย in CDK and DealerOps
Submission and tracking ofย factory rebatesย (new car) and maintaining accurate rebate schedules
Addressย aged balances or failed claims
Maintainย DMV tag/title suppliesย for F&I; assist with audits
Manageย accounts receivableย schedules in DealerOps; organize deposit and overpayment documentation
Processย check requestsย orย credit card refund formsย for aged deals
Performย daily operational runย between Audi Jacksonville & Audi Orange Park (picking up deal folders, checks, mail, etc.)
Create and uploadย two HRIZN-generated blogsย daily (one per store) to Dealer.com
Produceย monthly used car inventory reportsย (over $50K and over 100K miles)
End-of-monthย deal reconciliation and cashier receipt verification
Software & Program Knowledge:
CDK (F&I, Sales, AGRI, DSDA, Schedules)
DealerOps (F&I, Accounting, Admin)
Dealertrack & DLR DMV (Vehicle/Deal Inquiry)
HRIZN (AI blog generator)
Dealer.com (Web content updates)
General office equipment and systems, including supply ordering platforms
Additional Duties:
Manage and liaise withย office vendorsย (coffee, cleaning, shredding, toner, etc.)
Maintain and replenishย supply closet and office materials
Assist withย vendor quotesย andย yearly compliance postings
Help withย holiday decoratingย (including the dealership Christmas tree!)
Support deal compliance processes and help resolveย "kicked" deals
Notary Public certification is aย plus
Qualifications:
Prior dealership experience or familiarity with F&I and accounting processes
Strong understanding of dealership software systems
Ability to work independently, travel between stores daily, and manage time efficiently
Strong communication skills and an outgoing, customer-friendly presence
A desire to learn, grow, and build a long-term career in automotive
Solid work ethic and a positive attitude
Ability to work evenings and weekends
Valid driverโs license
Must pass a background check and hair follicle drug screen