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Chipotle Customer Service Jobs (NOW HIRING)

CHIPOTLE

Service Leader

Cedar Hill, TX · On-site

$13.75 - $18.25/hr

Chipotle has always done things differently, both in and out of our restaurants. We are changing ... THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ...

Chipotle

Service Leader

San Marcos, TX

$15.85 - $17.65/hr

Chipotle has always done things differently, both in and out of our restaurants. We are changing ... THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ...

Chipotle

Service Leader

Mcminnville, OR

$18.80 - $20.90/hr

Chipotle has always done things differently, both in and out of our restaurants. We are changing ... THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ...

CHIPOTLE

Service Leader

Atlanta, GA · On-site

$15.50 - $20.25/hr

Chipotle has always done things differently, both in and out of our restaurants. We are changing ... THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ...

Chipotle

Service Leader

Pooler, GA · On-site

$16.05 - $17.85/hr

Chipotle has always done things differently, both in and out of our restaurants. We are changing ... THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ...

Chipotle

Service Leader

Richmond, VA

$16.65 - $18.53/hr

Chipotle has always done things differently, both in and out of our restaurants. We are changing ... THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ...

Chipotle

Service Leader

Perrysburg, OH

$16.65 - $18.53/hr

Chipotle has always done things differently, both in and out of our restaurants. We are changing ... THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ...

Chipotle

Service Leader

Troy, MI · On-site

$17.45 - $19.40/hr

Chipotle has always done things differently, both in and out of our restaurants. We are changing ... THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ...

Chipotle

Service Leader

Hudson Oaks, TX

$15.65 - $17.41/hr

Chipotle has always done things differently, both in and out of our restaurants. We are changing ... THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ...

CHIPOTLE

Service Leader

Hoover, AL · On-site

$14 - $18.50/hr

Chipotle has always done things differently, both in and out of our restaurants. We are changing ... THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ...

Chipotle

Service Leader

Fayetteville, AR · On-site

$16.65 - $18.53/hr

Chipotle has always done things differently, both in and out of our restaurants. We are changing ... THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ...

CHIPOTLE

Service Leader

Bradenton, FL · On-site

$14.50 - $19/hr

Chipotle has always done things differently, both in and out of our restaurants. We are changing ... THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ...

Chipotle

Service Leader

Richmond, VA · On-site

$17 - $18.91/hr

Chipotle has always done things differently, both in and out of our restaurants. We are changing ... THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ...

CHIPOTLE

Service Leader

Snellville, GA · On-site

$13.75 - $18/hr

Chipotle has always done things differently, both in and out of our restaurants. We are changing ... THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ...

Chipotle

Service Leader

Forney, TX

$17 - $18.91/hr

Chipotle has always done things differently, both in and out of our restaurants. We are changing ... THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ...

Chipotle

Service Leader

Florence, AL

$16.65 - $18.53/hr

Chipotle has always done things differently, both in and out of our restaurants. We are changing ... THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ...

CHIPOTLE

Service Leader

Germantown, TN · On-site

$14.25 - $18.75/hr

Chipotle has always done things differently, both in and out of our restaurants. We are changing ... THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ...

Chipotle

Service Leader

Melbourne, FL · On-site

$17 - $18.91/hr

Chipotle has always done things differently, both in and out of our restaurants. We are changing ... THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ...

Chipotle

Service Leader

West Columbia, SC

$15.45 - $17.18/hr

Chipotle has always done things differently, both in and out of our restaurants. We are changing ... THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ...

CHIPOTLE

Service Leader

Duluth, GA · On-site

$14.75 - $19.25/hr

Chipotle has always done things differently, both in and out of our restaurants. We are changing ... THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ...

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Chipotle Customer Service information

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How much do chipotle customer service jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for chipotle customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a typical shift look like for a Chipotle Customer Service team member?

A typical shift for a Chipotle Customer Service team member involves greeting customers, taking and preparing orders, handling payments, and ensuring the dining area remains clean and welcoming. You’ll regularly rotate between front-of-house duties, including cashiering and serving food, and back-of-house responsibilities like restocking supplies and supporting food preparation as needed. Teamwork and clear communication with coworkers and managers are vital for keeping operations running smoothly during high-traffic times. Shifts can vary throughout the week, offering some flexibility to accommodate different schedules.

Is Chipotle paying $20 an hour?

Chipotle customer service positions typically pay around minimum wage, which varies by location, and generally do not start at $20 an hour. Higher wages may be available for experienced or supervisory roles, but entry-level customer service jobs usually pay less than $20 per hour.

Is it hard to get hired by Chipotle?

Getting hired as a Chipotle customer service team member typically involves completing an application, passing an interview, and demonstrating good communication skills. The hiring process is competitive but accessible, especially for entry-level positions, and often considers availability and customer service experience.

What's the starting pay at Chipotle?

The starting pay for a Chipotle customer service team member typically begins at minimum wage, which varies by location but is often around $12 to $15 per hour. Employees may also be eligible for tips, especially in customer-facing roles, and the pay can increase with experience and performance.

What are the key skills and qualifications needed to thrive in the Chipotle Customer Service position, and why are they important?

To thrive in a Chipotle Customer Service role, you need strong communication skills, attention to detail, and the ability to multitask in a fast-paced restaurant environment, often requiring a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, food safety protocols, and digital ordering platforms is beneficial. Outstanding team orientation, problem-solving abilities, and a positive attitude help individuals excel in delivering exceptional guest experiences. These skills ensure efficient service, customer satisfaction, and smooth restaurant operations, which are essential for success in this highly interactive role.

What is a Chipotle Customer Service job?

A Chipotle Customer Service job involves assisting customers with their orders, addressing inquiries, and ensuring a positive dining experience. Employees in this role handle in-person interactions, resolve issues, and provide information about menu items and company policies. They may also assist with food preparation, maintaining cleanliness, and working as part of a team to deliver excellent service. Strong communication skills and the ability to work in a fast-paced environment are essential for this position.

Is working at Chipotle considered customer service?

Working as a Chipotle customer service team member involves direct interaction with customers, taking orders, answering questions, and ensuring a positive dining experience. It is a frontline role that requires good communication skills and the ability to handle fast-paced environments.
More about Chipotle Customer Service jobs
What cities are hiring for Chipotle Customer Service jobs? Cities with the most Chipotle Customer Service job openings:
What are the most commonly searched types of Chipotle Customer Service jobs? The most popular types of Chipotle Customer Service jobs are:
What states have the most Chipotle Customer Service jobs? States with the most job openings for Chipotle Customer Service jobs include:
What job categories do people searching Chipotle Customer Service jobs look for? The top searched job categories for Chipotle Customer Service jobs are:
Chipotle Customer Service jobs near you
Infographic showing various Chipotle Customer Service job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 1% Full Time, 83% Part Time, 12% Contract, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Service Leader

Service Leader

CHIPOTLE

Cedar Hill, TX • On-site

$13.75 - $18.25/hr

Full-time

Medical, Dental, Vision, PTO

Posted 26 days ago

Chipotle rating

5.8

Company rating: 5.8 out of 10

Based on 1,954 frontline employees who took The Breakroom Quiz

10th of 18 rated casual dining restaurants

Job description

CULTIVATE A BETTER WORLD
Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
THE OPPORTUNITY
The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service. He/she maintains a clean, organized line with properly functioning line equipment. The responsibilities of this position require Service Leaders to be on their feet working while clocked in, unless on break. If they are not busy, they are expected to evaluate what other tasks need to be completed and assist others with those tasks.
WHAT YOU'LL DO
  • In addition to following Chipotle's policies and procedures, principal responsibilities include, but are not limited to:
  • Making sure great tasting, high quality food is served
  • Helping to resolve food quality issues
  • Supporting food safety which includes the following: ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed
  • Helping to resolve customer incidents and working to ensure positive customer experiences
  • Helping to monitor crew breaks, shift changes, shift meetings, and line schedules
  • Developing and cross training all front of house Crew
  • Assisting with Crew performance reviews
  • Developing future Service Leaders
  • Assisting with miscellaneous office administration duties such as: banking, cash handling policies and responsibilities, and office paperwork
  • Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary
  • Ensuring the proper quantity of supplies are available as needed

WHAT YOU'LL BRING TO THE TABLE
  • Be able to understand and articulate Chipotle's Food With Integrity philosophy
  • Have knowledge and experience of cash handling policies and procedures
  • Have knowledge of Food Safety and health department matters
  • Have familiarity with office paperwork
  • Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location
  • Have a high school diploma
  • Have restaurant experience

WHAT'S IN IT FOR YOU
  • Tuition assistance (100% coverage for select degrees or up to $5,250/year)
  • Free food (yes, really FREE)
  • Medical, dental, and vision insurance
  • Digital Tips
  • Paid time off
  • Holiday closures
  • Competitive compensation
  • Opportunities for advancement (80% of managers started as Crew)

WHO WE ARE
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit www.chipotle.com .
Chipotle Mexican Grill is an equal opportunity employer committed to fair employment practices at all levels of the organization without regard to race, ethnicity, religion, sex, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by applicable law. As a values-driven, people-first company, we are committed to fostering a workplace where all individuals are treated with respect and have the opportunity to realize their full potential. All qualified applicants, regardless of personal characteristics, are encouraged to apply.
Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.com if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.

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