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Director Chipotle Customer Service Jobs (NOW HIRING)

SmartRent

Director, Customer Service

Phoenix, AZ · On-site

The Director of Customer Service oversees the strategic and operational management of the Customer Service department, ensuring alignment with organizational objectives. This role is responsible for ...

nmlp

Customer Service Director

Russellville, AR

Customer Service Director Taber Extrusions is a diverse manufacturer of extruded aluminum products with a successful history of over 50 years. Currently, Taber is seeking a Customer Service Director ...

MRINetwork Jobs

Director Customer Service

Chicago, IL · On-site

The Director, Customer Service is accountable for providing professional and ethical leadership on all issues relating to customer interactions; for managing and providing expertise and direction ...

MRINetwork Jobs

Director Customer Service

Chicago, IL · On-site

The Director, Customer Service is accountable for providing professional and ethical leadership on all issues relating to customer interactions; for managing and providing expertise and direction ...

ConMet

Director, Customer Service

Vancouver, WA · On-site

$148K - $255K/yr

ConMet is seeking an experienced, customer-focused Director of Customer Service to lead our customer service and warranty organizations. This strategic leadership role is responsible for improving ...

dbloss's Company

Be Seen First

Crew Member - Chipotle Mexican Grill

Jeffersonville, IN · On-site

$15 - $16/hr

We take pride in our exceptional customer service and it's up to each of our team members to create ... Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and ...

New

Chipotle

Service Leader

Fort Liberty, NC

$15.75 - $20.75/hr

Chipotle has always done things differently, both in and out of our restaurants. We are changing ... THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ...

Chipotle

Service Leader

San Marcos, TX

$15.25 - $20/hr

Chipotle has always done things differently, both in and out of our restaurants. We are changing ... THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ...

Chipotle

Service Leader

Naples, FL

$15.50 - $20.25/hr

Chipotle has always done things differently, both in and out of our restaurants. We are changing ... THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ...

CHIPOTLE

Service Leader

Hamilton, OH · On-site

$15 - $19.50/hr

Chipotle has always done things differently, both in and out of our restaurants. We are changing ... THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ...

Chipotle

Service Leader

Cumming, GA

$14.25 - $18.75/hr

Chipotle has always done things differently, both in and out of our restaurants. We are changing ... THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ...

CHIPOTLE

Service Leader

Canton, OH · On-site

$15 - $19.50/hr

Chipotle has always done things differently, both in and out of our restaurants. We are changing ... THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ...

CHIPOTLE

Service Leader

Clearwater, FL · On-site

$14.75 - $19.25/hr

Chipotle has always done things differently, both in and out of our restaurants. We are changing ... THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ...

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All JobsChipotle Customer Service JobsDirector Chipotle Customer Service Jobs

Director Chipotle Customer Service information

See salary details

$39K

$123.3K

$196.5K

How much do director chipotle customer service jobs pay per year?

As of Aug 5, 2026, the average yearly pay for director chipotle customer service in the United States is $123,338.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,000.00 and $147,500.00 per year, depending on experience, location, and employer.

What is the difference between Director Chipotle Customer Service vs Customer Service Manager?

AspectDirector Chipotle Customer ServiceCustomer Service Manager
CredentialsExperience in hospitality/food service, leadership skillsSimilar experience, often with supervisory or team lead background
Work EnvironmentOversees multiple locations or departments, strategic focusManages daily customer service operations at a specific location
Industry UsageCommon in large restaurant chains like ChipotleFound in various retail and food service settings

The main difference is that the Director Chipotle Customer Service focuses on strategic oversight and leadership across multiple locations, while the Customer Service Manager handles daily operations at a single site. The director role involves higher-level planning and coordination, whereas the manager is more hands-on with staff and customer interactions.

What cities are hiring for Director Chipotle Customer Service jobs? Cities with the most Director Chipotle Customer Service job openings:
What are the most commonly searched types of Chipotle Customer Service jobs? The most popular types of Chipotle Customer Service jobs are:
What states have the most Director Chipotle Customer Service jobs? States with the most job openings for Director Chipotle Customer Service jobs include:
Director Chipotle Customer Service jobs near you

Customer Service Director

Texas State Library and Archives Commision

Waterloo, IA • On-site

Full-time

Re-posted 4 days ago

Job description

Job Summary of the Customer Service Director: The Customer Service Director is a valued member of the extended leadership team. This job will primarily be responsible for maintaining effective customer service in parts, service, and warranty for customers by utilizing excellent, in-depth knowledge of company products and programs as well as working with team members within the Engineering, Operations, Supply Chain, Quality, and Sales departments.
Job Duties & Responsibilities of the Customer Service Director:
• Overall leader and process manager for customer service team, which includes Parts, Service, and warranty functions.
• Ensure friendly customer service for all incoming 'parts calls'.
• Establish and maintain business logic for the pricing of parts and service for this revenue stream.
• Lead, manage, and communicate the scheduling of parts, service, and warranty work through the operation.
• Resolves customer dissatisfactions by planning and directing the receipt, investigation, evaluation, and settling of complaints and claims; following up with customers; and personally resolving difficult situations.
• Monitor programs and procedures to ensure on-time delivery, customer satisfaction, and sales attainment by registering customer service/warranty calls; tracking response time to resolution,
compiling warranty and financial data; tracking service level agreements.
• Generate quotes and register warranties within established procedures.
• Generate reports for the purpose of identifying customer service and warranty issues by collecting,analyzing, and summarizing information and trends, recommending changes for cost reduction and operational efficiencies.
• Maintains inter- and intradepartmental workflow.
Education & Experience Requirements of the Customer Service Director:
• Bachelor's degree or equivalent experience.
• 5+ years Customer Service, Technical Sales, or Manufacturing Sales experience, or more.
• Experience working in warranty for the heavy equipment industry would be desirable.
• Demonstrated ability to lead people and get results through others.
• Pricing experience is required.
• Lead, manage, and oversee the warranty process; resolve warranty claims by approving or denying based on warranty policy definition and incoming documentation; calculating benefit due; initiating payment or composing denial letter. Maintain warranty claims per sales dollar budget.
• Monitor programs and procedures to ensure on-time delivery, customer satisfaction, and sales
attainment by registering customer service/warranty calls; tracking response time to resolution, compiling warranty and financial data; tracking service level agreements.
• Generate quotes and register warranties within established procedures.
• Generate reports for the purpose of identifying customer service and warranty issues by collecting, analyzing, and summarizing information and trends, recommending changes for cost reduction and operational efficiencies.
• Maintains inter- and intradepartmental workflow.
• Assist with continuous process improvement by leading and participating in projects such as lean, 5-S and Kaizen.
• Perform any other tasks assigned to support and improve the overall operations.
• Responsible for directing, delegating, supervising, organizing, and planning.
• An ability to think ahead and plan.
• The ability to organize and manage multiple priorities.
• Customer service systems development and deployment experience.
• Problem analysis and problem resolution at a functional level.
• Responsible for employee training and development.
• Strong customer orientation.
• Excellent interpersonal and communication skills.
• Strong computer proficiency.

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