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Chime Customer Service Jobs in Texas (NOW HIRING)

Chime Customer Service information

See Texas salary details

$9

$17

$25

How much do chime customer service jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for chime customer service in Texas is $17.51, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.47 per hour, depending on experience, location, and employer.

What is a Chime customer service?

A Chime Customer Service job involves assisting customers with their banking needs, troubleshooting account issues, and answering inquiries about Chime's services. Representatives provide support via phone, email, or chat, ensuring a positive customer experience. The role requires strong communication skills, problem-solving abilities, and knowledge of Chime's products.

What are the typical day-to-day responsibilities for a Chime customer service representative?

As a Chime Customer Service representative, your daily responsibilities involve assisting members with account inquiries, troubleshooting issues related to transactions or the mobile app, and guiding customers through banking features. You’ll communicate with members primarily via phone, chat, or email, ensuring all interactions are handled with efficiency and empathy. In addition, you may document customer interactions, escalate complex problems, or collaborate with technical and compliance teams to resolve customer concerns. The work environment is fast-paced and team-oriented, offering opportunities to learn about digital banking and contribute to customer satisfaction.

What are the key skills and qualifications needed to thrive in the Chime customer service position, and why are they important?

To thrive as a Chime Customer Service representative, you need strong communication skills, problem-solving abilities, and familiarity with basic banking concepts, typically supported by a high school diploma or equivalent. Experience with CRM platforms like Zendesk, Salesforce, or internal ticketing systems is often preferred, along with basic proficiency in digital communication tools. Exceptional patience, attention to detail, and a customer-focused mindset are key soft skills that help you excel in this role. These skills are important to deliver fast, accurate assistance while maintaining a positive customer experience in a tech-driven financial environment.

Does Chime Customer Service offer remote positions?

Chime Customer Service positions are often available as remote roles, allowing employees to work from home. These roles typically require strong communication skills and familiarity with customer service tools, and they may offer flexible schedules depending on the company's needs.

How to become a Chime customer service chat agent?

To become a Chime customer service chat agent, candidates typically need previous customer service experience, strong communication skills, and familiarity with digital banking platforms. The application process involves submitting an online application, completing assessments, and participating in interviews. Training is provided to familiarize agents with company policies and tools used for support.

What cities in Texas are hiring for Chime Customer Service jobs?

Cities in Texas with the most Chime Customer Service job openings:

Infographic showing various Chime Customer Service job openings in Texas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $36,425 per year, or $17.5 per hour.

Entry-Level Outside Sales Rep -- Dallas, Texas

Toro Marketing Group

Dallas, TX • On-site

Other

Posted 5 days ago


Key responsibilities

  • Identify prospective business customers within an assigned territory and create new sales opportunities.

  • Engage in conversations with small and mid-sized business owners to understand their needs and determine if the company's solutions are a good fit.

  • Organize daily activities, follow up with prospective customers, maintain relationships, and work toward individual and team performance goals.


Job description

About the job


Toro Marketing Group is hiring a Sales Representative to join our Dallas team.


This is a business-to-business opportunity for someone who enjoys working with people, wants to develop professionally, and is comfortable spending their day communicating directly with business owners and decision-makers.


In this role, you’ll work within an assigned territory, representing nationally recognized brands, including T-Mobile and Chime. Your focus will be developing new business relationships, understanding customer needs, and helping connect businesses with relevant products and services.


Previous sales experience is helpful, but not required. Our training and mentorship program focuses on developing the communication, consulting, customer acquisition, and relationship-building skills necessary to succeed in the role.


We’re looking for people who are professional, coachable, resilient, and comfortable working in an environment where results are earned through consistency.


What You’ll Do


Develop New Business. Work within an assigned territory to identify prospective business customers, speak with decision-makers, and create new opportunities.


Work Directly with Business Owners. Have conversations with small and mid-sized businesses, learn about their current needs, and determine whether the solutions you represent are a good fit.


Build Your Communication & Consulting Skills. Learn how to ask effective questions, listen, present information clearly, handle objections, and confidently communicate with professionals.


Represent Recognized Brands. Support customer acquisition campaigns for established national clients while maintaining a professional standard of brand representation.


Manage Your Territory. Organize your daily activity, follow up with prospective customers, maintain relationships, and work toward individual and team performance goals.


Collaborate with Your Team. Participate in ongoing training, coaching, and team meetings while learning from experienced members of the organization.


What We’re Looking For


Strong Communicator. You’re comfortable starting conversations, asking questions, listening, and communicating ideas clearly.


Coachable. You can receive feedback, apply it, and continue improving your approach.

Self-Motivated. You understand that outside sales comes with both wins and rejection, and you’re willing to remain consistent through both.


Team-Oriented. You enjoy being around motivated people and can work toward your own goals while contributing to a team environment.


Problem Solver. You’re willing to understand a customer's situation rather than simply giving the same presentation to everyone.


Experience


A college degree is welcomed but not required.


Candidates may come from a variety of backgrounds. Previous experience or internships in areas such as sales, marketing, retail, hospitality, restaurants, customer service, athletics, wireless, or business development can translate well into this position.


What matters most to us is your ability to communicate, learn, work consistently, and apply coaching.


What You Can Expect


• Structured training and ongoing mentorship

• Hands-on B2B sales and marketing experience

• Direct experience communicating with business owners

• Exposure to nationally recognized brands

• Development in communication, consulting, negotiation, and relationship building

• A collaborative, team-oriented work environment

• Opportunities to take on additional responsibility based on performance and development


Location: Dallas, Texas

Company: Toro Marketing Group

Position: On-Site | Outside Sales