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Chief Services Officer Jobs (NOW HIRING)

Versaterm

Chief Services and Delivery Officer

The Role The Chief Services and Delivery Officer (CSDO) is an important member of the executive leadership team and the executive owner of Versaterm's most important outcome: delivering on our ...

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Chief Services Officer information

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$41.5K

$151.2K

$269.5K

How much do chief services officer jobs pay per year?

As of Jul 26, 2026, the average yearly pay for chief services officer in the United States is $151,203.00, according to ZipRecruiter salary data. Most workers in this role earn between $111,500.00 and $185,000.00 per year, depending on experience, location, and employer.

How does a Chief Services Officer typically collaborate with other executive leaders to align service delivery with organizational goals?

A Chief Services Officer (CSO) works closely with other C-suite executives, such as the CEO, COO, and CFO, to ensure that service strategies support the company's overall vision and objectives. This often involves participating in strategic planning sessions, setting cross-departmental goals, and regularly reviewing service performance metrics with leadership peers. The CSO also facilitates communication between service teams and other departments to address operational challenges and seize new opportunities for growth. Effective collaboration at this level is crucial for maintaining high service standards while driving business success.

What are the key skills and qualifications needed to thrive as a Chief Services Officer, and why are they important?

To thrive as a Chief Services Officer, you need a robust background in service operations, leadership, and strategic planning, often backed by an advanced degree in business or a related field. Familiarity with CRM platforms, data analytics tools, and service management frameworks like ITIL is typically required. Exceptional communication, change management, and problem-solving skills set top performers apart in this executive role. These competencies are critical for driving customer satisfaction, operational efficiency, and aligning service delivery with organizational goals.

What is a Chief Services Officer?

A Chief Services Officer (CSO) is a senior executive responsible for overseeing an organization's service delivery and customer experience. They design and implement strategies to ensure high-quality service, manage service teams, and align service operations with the company's goals. The CSO often collaborates with other departments to improve efficiency, customer satisfaction, and business growth. This role is especially common in industries where service is a significant part of the business model, such as technology, healthcare, and professional services.

What is the difference between Chief Services Officer vs Chief Customer Officer?

AspectChief Services OfficerChief Customer Officer
Primary FocusOverseeing service delivery, operations, and support functionsManaging customer experience, satisfaction, and relationships
Required CredentialsTypically requires leadership experience in operations or service managementOften requires background in marketing, sales, or customer experience
Work EnvironmentCorporate offices, service centers, operations teamsCustomer-facing departments, marketing, sales teams
Industry UsageCommon in service-oriented industries like telecom, IT, healthcarePrevalent in retail, tech, and consumer-focused companies

The Chief Services Officer primarily focuses on managing service delivery and operational excellence, ensuring that services meet quality standards. In contrast, the Chief Customer Officer concentrates on enhancing customer satisfaction and loyalty through experience management. While their roles overlap in customer-centric strategies, their core responsibilities and areas of expertise differ significantly.

More about Chief Services Officer jobs
What job categories do people searching Chief Services Officer jobs look for? The top searched job categories for Chief Services Officer jobs are:
Chief Services Officer jobs near you
Infographic showing various Chief Services Officer job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 93% Full Time, 5% Part Time, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $151,203 per year, or $72.7 per hour.
Chief Ambulatory Services Officer

Chief Ambulatory Services Officer

Olympic Medical Center

Port Angeles, WA • On-site

$133K - $218K/yr

Full-time

Posted 15 days ago

Olympic Medical Center rating

8.0

Company rating: 8.0 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

ABOUT OLYMPIC MEDICAL CENTER:
Imagine working on Washington State's beautiful North Olympic Peninsula where recreational opportunities abound. Whether you enjoy hiking, camping, fishing, kayaking or cycling, the Olympic Peninsula is home to numerous adventures for outdoor enthusiasts. It's a great place to live, work, play and raise a family.
Bordered by the scenic Olympic National Park, the Strait of Juan de Fuca and the Pacific Coast - with Seattle and Victoria, BC just a ferry ride away - you won't find a better location. You'll receive a competitive salary, excellent benefits plus an amazing PNW lifestyle - a perfect combination!
FTE:
100%
WORK SHIFT
Days
PAY RANGE:
$133,764.80 - $218,254.40
UNION:
SHIFT DIFFERENTIALS/PREMIUMS:
JOB DESCRIPTION:
The Chief Ambulatory Services Officer is a highly visible executive leader responsible for driving strategy, operational excellence, and growth across the region of OMP outpatient care sites. This role demands a transformational leader who brings deep expertise in ambulatory operations, a sharp focus on performance metrics, and a relentless commitment to patient-centered care. The Chief Ambulatory Services Officer is accountable for enhancing operational efficiency, provider productivity, access to care, financial performance, and overall patient and staff experience. He/She possesses a deep understanding of healthcare finance, access optimization, regulatory compliance, operations and strategy. The Chief Ambulatory Services Officer is a proactive change agent who can scale operations, standardize systems, lead innovation, and develop high functioning teams.
EDUCATION
  • Master's degree in business or health-related field required

EXPERIENCE
  • A minimum of 5 years or more of progressive leadership experience in complex ambulatory operations or healthcare administration

  • Strong understanding of physician practices, regulatory standards and financial management in healthcare

  • Engages in the design of ambulatory strategic goals and initiatives that align with the institutional mission and strategic plan.

  • Collaborates with key stakeholders to develop and create new strategies for utilizing capacity across the enterprise appropriately and using data driven approach to identify and prioritize opportunities for expansion.

  • Deep understanding of healthcare finance, access optimization, regulatory compliance, operations and strategy

LICENSURE/CREDENTIALS
  • Certification as FACHE preferred

BENEFITS INFORMATION:
Click here for information about our benefits.
Equal Employment Opportunity (EEO) Statement:
Olympic Medical Center is an Equal Opportunity Employer that values workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For more information, please visit www.eeoc.gov.

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