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Chief Purser Jobs (NOW HIRING)

Night Auditor

Miami, FL

$14.25 - $19.25/hr

End of Cruise Auditing, Micros Close Down, audit documents to chief purser, preparer cruise end filing, system account closing; * Prepare Ship's Customs Declarations for Second Purser based on ...

Chief Purser information

See salary details

$33K

$124.4K

$200.5K

How much do chief purser jobs pay per year?

As of Jun 10, 2026, the average yearly pay for chief purser in the United States is $124,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,000.00 and $146,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Chief Purser position, and why are they important?

To thrive as a Chief Purser, you need strong financial management skills, experience in hospitality or cruise operations, and often a background in business administration or accounting. Familiarity with inventory management systems, point-of-sale (POS) software, and bookkeeping applications is typically required. Exceptional leadership, attention to detail, and excellent customer service abilities make candidates stand out in this role. These skills are vital for ensuring efficient onboard operations, accurate financial reporting, and a high level of guest satisfaction.

What is a Chief Purser job?

A Chief Purser is the senior officer responsible for managing the financial and administrative operations on a cruise ship or large vessel. Their duties include overseeing passenger services, handling payroll, managing shipboard accounts, and supervising the purser staff. They ensure smooth coordination of hospitality services, customs documentation, and onboard revenue operations. This role requires strong leadership, customer service, and financial management skills.

What are the main responsibilities of a Chief Purser on a cruise ship or passenger vessel?

The Chief Purser oversees all financial, administrative, and guest service operations onboard, including managing accounts, coordinating embarkation and disembarkation processes, and supervising front-office staff. They handle inventory control, passenger billing, payroll, and ensure compliance with regulatory requirements. Collaboration with hospitality, deck, and entertainment departments is essential to deliver smooth operations and an exceptional experience for passengers. Working in this role involves balancing behind-the-scenes administrative tasks with direct guest interaction, making each workday dynamic and varied.

More about Chief Purser jobs
What are the most commonly searched types of Chief Purser jobs? The most popular types of Chief Purser jobs are:
What job categories do people searching Chief Purser jobs look for? The top searched job categories for Chief Purser jobs are:
Infographic showing various Chief Purser job openings in the United States as of June 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $124,409 per year, or $59.8 per hour.
Night Auditor

$14.25 - $19.25/hr

Other

Posted 29 days ago


Norwegian Cruise Line rating

8.5

Company rating: 8.5 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

3rd of 9 rated cruise lines


Job description

APPLY ONLINE
If you're interested to be considered for this position, please click the blue APPLY button at the top of the page to get started. All candidates must complete an on-line application to be considered.
  • Acts as a filter for guest complaints or concerns to Concierge;
  • Ensures front desk logs and reports are maintained within Company Standards;
  • Ensures guest requests are dealt with in a timely and efficient manner and that appropriate follow up is carried out;
  • Post all gaming revenues and prizes to guest accounts;
  • Post guest gratuities, and non-revenue gratuities and discounts to accounts;
  • End of Day processes including but not limited to guest check collection, verification and filing, revenue center financial reports, prepare and complete income audits ensuring integrity of postings between Micros POS and Fidelio, post crew discounts to allowance accounts, destinations daily balance audits, casino counts and distribution of final audit papers to department heads and Chief Purser;
  • Posting shipboard credits to accounts and processing additional credits issued by Concierge or Chief Purser from Amenity Databases, post art auction charges and post destination refunds;
  • Ensure credit card routings are competed correctly by reception, sort, audit and file;
  • Post Art Auction charges, Destination Refunds;
  • End of Cruise Auditing, Micros Close Down, audit documents to chief purser, preparer cruise end filing, system account closing;
  • Prepare Ship's Customs Declarations for Second Purser based on information received from Bonded Departments;
  • Preparation and distribution of preliminary invoices;
  • Preparation of invoices for guests debarking prior to cruise end;
  • Preparation and distribution of final invoices;
  • Filing of system account checks with final system account invoices for Chief Purser eoc box;
  • Balancing of amenity database and provision of back up to Chief purser;
  • Continuously reviews open balance cash on last morning of the cruise and updates Chief Purser;
  • Embarkation and debarkation duties (guest check-in);
  • Ensures sufficient amount of printed matters available at all times;
  • Logging guest issues in front desk logs and ensures follow up completed;
  • Passes on queries from guests regarding on board account, amenities, shipboard credits flights etc.;
  • Completes end of cruise filing and start of cruise docs are ready in accordance with guidelines from assistant purser
  • Responsible for setting up guest account, cash payments and guest account queries;
  • Providing US Dollars and foreign currency exchange services to guests;
  • Providing Cash Advances and Foreign Currency Account Payments to guests;
  • Safe Audits daily and foreign currency audits;
  • Night Audit processes hereinbefore noted;
  • Accounting duties as instructed by Chief Purser;
  • Performs all other duties as requested by supervisor.
  • Monitor the practical application of the Company's policy, procedures and instructions.
  • Participate in crew and passenger safety drills according to instructions from ship's command;
  • Comply with company safety and pollution prevention regulations;
EDUCATION
  • Microsoft Office Suite, Fidelio Cruise, Micros Fidelio Point of Sale
  • Hospitality Background required;
  • Reception and Front Office background required;
  • Auditing and Night Audit Skills preferred;
  • Understanding of the highest level of service;
  • Excellent administrative skills;

EQUAL OPPORTUNITY EMPLOYER
It is Norwegian Cruise Line Holding's policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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