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Chief Operating Officer Jobs in Worcester, MA (NOW HIRING)

Benchmark Health

Chief Operating Officer

Needham, MA · On-site

Working closely with CEO office, board members, and advisors to iteratively ideate and create an AI-native operating system for behavioral health to support payors · Operations : Ensuring effective ...

FreshOne Holdings LLC

Controller

Hopkinton, MA

This position reports to the Chief Operating Officer. Roles and Responsibilities: Under general supervision from the COO, managing full day-to-day accounting and finance operations.Position will ...

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Chief Operating Officer information

See Worcester, MA salary details

$41.4K

$150.9K

$268.9K

How much do chief operating officer jobs pay per year?

As of Aug 26, 2026, the average yearly pay for chief operating officer in Worcester, MA is $150,874.00, according to ZipRecruiter salary data. Most workers in this role earn between $111,300.00 and $184,600.00 per year, depending on experience, location, and employer.

What is a chief operating officer?

A Chief Operating Officer (COO) is a high-ranking executive responsible for overseeing the day-to-day operational functions of a company. The COO works closely with the Chief Executive Officer (CEO) to implement business strategies, optimize processes, and ensure that the organization runs efficiently. Their duties often include managing departments, improving productivity, and coordinating cross-functional teams. The role of a COO can vary depending on the company's size and industry, but their main goal is to ensure effective operations and drive organizational growth.

How does a chief operating officer typically collaborate with other executive leaders to drive organizational success?

A Chief Operating Officer (COO) works closely with other C-suite executives, such as the CEO, CFO, and CTO, to align operational strategies with overall business goals. This collaboration often involves regular executive meetings, cross-departmental project oversight, and joint decision-making on key initiatives. COOs are responsible for ensuring that operational processes support the company's vision and frequently act as a bridge between upper management and department heads. Effective communication and coordination with fellow leaders are essential for optimizing resources, resolving challenges, and fostering a unified organizational direction.

What are the key skills and qualifications needed to thrive as a chief operating officer, and why are they important?

To thrive as a Chief Operating Officer, you need extensive leadership experience, strong business acumen, and a track record of operational excellence, typically supported by an advanced degree such as an MBA. Familiarity with enterprise resource planning (ERP) systems, financial management tools, and industry-specific compliance frameworks is often required. Exceptional communication, strategic thinking, and problem-solving skills set outstanding COOs apart in leading cross-functional teams. These competencies are crucial for optimizing organizational efficiency, driving growth, and ensuring that operational strategies align with overall business objectives.

What is the difference between Chief Operating Officer vs Chief Financial Officer?

AspectChief Operating OfficerChief Financial Officer
Primary FocusOversees daily operations and overall business performanceManages financial planning, risk management, and financial reporting
Required CredentialsBusiness administration, management experience, often an MBAAccounting, finance degrees, CPA or CFA certifications
Work EnvironmentExecutive leadership, cross-departmental collaborationFinancial departments, strategic planning meetings
Industry UsageCommon in large corporations across industriesPrevalent in finance-heavy industries like banking, insurance

The Chief Operating Officer focuses on managing daily operations and ensuring business efficiency, while the Chief Financial Officer handles financial strategy and fiscal health. Both roles are vital in executive leadership but serve distinct functions within an organization.

Do chief operating officers make a lot of money?

Chief Operating Officers (COOs) are among the highest-paid executives in organizations, with median annual salaries often exceeding $150,000 and total compensation including bonuses and stock options reaching into the millions for large companies. Compensation varies based on industry, company size, location, and experience, and COOs typically have extensive leadership skills and operational expertise.

What does a chief operating officer typically do?

A chief operating officer (COO) is responsible for overseeing the daily operations of a company, implementing business strategies, and ensuring operational efficiency. They often work closely with other executives, manage departments, and focus on achieving organizational goals using leadership and management skills.

What is a typical chief operating officer salary?

The average salary for a chief operating officer (COO) in the United States ranges from $120,000 to $250,000 annually, with total compensation often including bonuses and stock options. Salaries vary based on company size, industry, location, and experience level, with COOs in large corporations earning higher pay. Many COOs also hold advanced degrees and extensive leadership experience.

What is the typical chief operating officer salary?

The average salary for a chief operating officer (COO) varies widely depending on the size and industry of the company, but it generally ranges from $100,000 to over $300,000 annually. In large corporations, COOs can earn significantly more, often including bonuses and stock options, with total compensation sometimes exceeding $1 million.
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The top searched job categories for Chief Operating Officer jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Chief Operating Officer jobs?

Cities near Worcester, MA with the most Chief Operating Officer job openings:

Chief Operating Officer jobs near you
Infographic showing various Chief Operating Officer job openings in Worcester, MA as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 4% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $150,874 per year, or $72.5 per hour.

Chief Operating Officer

Needham, MA • On-site

Benchmark Health
See more jobs at Benchmark Healthexternal

Full-time

Posted 28 days ago

Job description

About Us

Billions have been invested into behavioral health innovations over the past years, yet the sum of these efforts have led to close to zero improvement at a population level. Why? Unlike other fields of medicine where there are clear markers for quality (e.g. blood tests for diabetes), behavioral health does not have meaningful quality metrics that can support true value-based care payment rails. The solution to this dire problem is not another app or service, but a novel AI-native infrastructure that realigns stakeholders’ incentives to focus on what matters most: meaningful outcomes for patients. Benchmark is a true category creator that incentives providers to provide better care, reduces costs for payors, and most importantly, prioritizes meaningful results for patients.

Benchmark Health is a public benefit corporation that realizes this mission by helping patients find the right mental health care through triage and navigation. Every patient is paired with a dedicated Advocate who assesses their needs, matches them with the right resources, and accompanies them throughout their journey. The service is offered through partnerships with health systems, primary care providers, and health plans. Benchmark is an AI-native startup along every dimension: org design, technology, and user experience. By responsibly leveraging AI, we aim to provide higher quality care at lower costs.

In a little over a year, Benchmark has landed partnerships with major health organizations and built an AI-native infrastructure to support the Advocacy care model. The model is grounded in a simple principle: treat every patient the way you would a family member. Our PCPs trust us so much that many of them refer their own family members to Benchmark’s service. The company was founded by two doctors: Dr. David Mou, a serial entrepreneur, and Dr. Tom Insel, the former director of the National Institute of Mental Health.

Why We're Hiring

Benchmark is entering its next chapter. The company has reached the point where it needs a senior operating leader to run the business day to day, build scalable infrastructure, and serve as a strategic thought partner to the CEO.

What You'll Do

The COO will serve as the operating counterpart to the CEO, and will have a broad mandate over Product, Operations, Data, finance, and human resources. Your primary areas of focus (not exhaustive) would include:

· Strategy: Working closely with CEO office, board members, and advisors to iteratively ideate and create an AI-native operating system for behavioral health to support payors

· Operations: Ensuring effective delivery and measurement of high-quality quality care across all channels (PCPs, payors, health systems). Own and scale core operations across care management and partner implementation.

· Product and Technology Leadership: Designing, building, and assuring the efficiency and effectiveness of an AI native scalable clinical model. Partnering closely with tech team to

· Financial Stewardship: Maintaining financial discipline and supporting fundraising efforts

· Team Leadership and Growth: Partner with CEO to continue to attract, develop, and retain a high-caliber, mission-oriented team, aligned by a robust performance metrics backbone

Who You Are

● A senior operating leader: You have extensive experience as an executive for for a payor or payvider, and you have strong knowledge of behavioral health payment structures. You have managed significant P&L responsibilities. You have built and scaled teams, preferably with smaller companies. You are a high velocity, metrics-driven operator, and you are at home with the ambiguity, the speed, and the gaps that come with the territory.

● Data driven: Financially, you can break a business into its core components, read the business through its metrics, and sit across from investors as a peer. You ideally have had multiple successful fundraising experiences. Operationally, you are comfortable with quantitative OKRs.

● A builder of teams and systems: You have designed orgs, hired ahead of growth, and put in the cadence and metrics that let a company scale.

● Mission-driven: You care deeply about transforming the behavioral health ecosystem for the better.

Preferred qualifications:

● 10+ years of operations experience, including a senior operating role at an early-stage startup. Deep experience in behavioral health, managed care, or value-based care models strongly preferred.

● A track record of scaling a company through a growth stage, ideally from seed through Series A or B.

● Experience operating as a senior leader with real autonomy, owning outcomes without close oversight.

● Healthcare or behavioral health experience, and familiarity with value-based care, are a plus.

Additional Details

● Hours: Full-time.

● Compensation: Competitive, commensurate with experience.

● Location: In-person role at Benchmark Office in Needham, MA strongly preferred