Chief Operating Officer Operations Jobs in Delaware

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Bayhealth Medical Center is Central and Southern Delaware's healthcare leader with hospitals in Dover and Milford, as well as stand-alone Emergency Department in Smyrna and a hybrid Emergency Department and Urgent Care in Milton. We offer various practice settings throughout Kent and Sussex Counties. Bayhealth Medical Center Kent Campus is 90 minutes from Philadelphia, Washington, DC and Baltimore. Our Sussex Campus is 30 minutes to the Delaware beaches and relaxation in the sand!
Bayhealth Medical Center offers a competitive salary and comprehensive benefits package (for eligible positions) including:

• Generous Paid Time Off and Paid Holidays
• Matching 401(k)/403(b) Plans
• Excellent Health, Dental, and Vision
• Disability and Life Insurance options
• On Site Child Care
• Educational Reimbursement
• Health Care and Dependent Care Flex Spending Accounts
• Plus, an array of Voluntary Benefits to include Critical Care Coverage and more!

Location: Kent Campus Hospital
Status: Full Time 80 Hours
Shift: Days
SALARY RANGE: 113,942.40 - 176,592.00YEARLY
General Summary:
The Enterprise Liaison, Government Relations is responsible for developing, leading, and executing the health system's advocacy and public policy strategy at the local, state, and federal levels. This role is a key partner to the Chief Operating Officer, directly linking governmental, legislative, and regulatory developments to the organization's day-to-day operations, financial health, and strategic performance objectives. The Enterprise Program Manager ensures compliance while proactively shaping policy to support efficient patient care delivery and operational excellence.
Responsibilities:
1. Operational Advocacy & Performance Alignment:• Financial Impact Analysis: Conduct detailed analysis of proposed legislative and regulatory changes (e.g., shifts in Medicare/Medicaid reimbursement, regulatory burdens, staffing mandates) to quantify their direct impact on the health system's budget, revenue cycle, and operational units.• Operational Policy Strategy: Advise the COO on the necessary operational and administrative changes required to comply with new mandates or leverage policy opportunities (e.g., changes to quality reporting, technology implementation, or service line adjustments).• System Integration: Ensure all government relations activities are coordinated with clinical operations, supply chain, facility planning, and finance to minimize disruptions and maximize the efficiency of patient services.
2. External Relations & Lobbying:• Direct Representation: Serve as the principal registered lobbyist and representative to key elected officials, legislative staff, and executive branch agency leaders. Participates in relevant Delaware Hospital Association (DHA) committees.• Priority Advocacy: Lead advocacy campaigns focused on the COO's critical operational areas, such as reimbursement levels, capital project funding (e.g., Certificate of Need), healthcare workforce issues, and regulatory relief.• Relationship Management: Cultivate and maintain strong, credible, and trusted relationships with government officials and their staff, ensuring they understand the operational realities and community impact of the health system.• Coalition Building: Actively engage with and lead industry groups (e.g., state hospital associations, public health coalitions) to amplify the health system's operational and policy positions.
3. Monitoring, Analysis, and Communication:• Proactive Monitoring: Continuously monitor and track legislation, rulemaking, and judicial decisions at all government levels that could affect hospital operations and financial stability.• Executive Reporting: Prepare and present timely, actionable executive summaries and recommendations to the COO and other senior leaders, translating complex policy language into clear operational and financial implications.• Advocacy Materials: Draft high-impact policy papers, legislative testimony, and regulatory comment letters that articulate the health system's stance with a focus on data and operational impact.• Internal Education: Lead internal communication efforts to ensure operating and administrative department heads are aware of relevant policy changes and prepared for implementation.
4. Compliance and Risk Management:• Lobbying Compliance: Oversee and ensure strict compliance with all federal, state, and local lobbying disclosure and ethics reporting requirements.• Consultant Oversight: Oversee the work of external lobbyists and consultants, ensuring their efforts are strategically aligned with the COO's operational priorities.
5. All other duties as assigned within the scope and range of job responsibilities.
Required Education, Credential(s) and Experience:

• Education: Bachelor Degree Political Science Or a Bachelor's degree in Public Policy, Health Administration, or related field.
• Credential(s):
• Experience: Minimum of 7 years of progressively responsible experience in government relations, lobbying, or public policy, with a significant background in the healthcare/hospital sector.

Preferred Education, Credential(s) and Experience:

• Education: Master Degree Business Administration Or MHA, MPA, or Juris Doctorate preferred.
• Credential(s):
• Experience:

To view a full list of all open position at Bayhealth, please visit:
https://apply.bayhealth.org/join/