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Chief Customer Officer Jobs in Indiana (NOW HIRING)

Ensure bookings data reconciles across systems (e.g., CRM and billing platforms). * Administer the ... CFO). * Strong knowledge of financial principles, accounting standards, and regulations.

The CFO will serve as a strategic business partner to the CEO and executive leadership team ... Establishes and develops relations with customers, senior management and external partners

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Chief Customer Officer information

See Indiana salary details

$39.5K

$143.9K

$256.4K

How much do chief customer officer jobs pay per year?

As of Aug 18, 2026, the average yearly pay for chief customer officer in Indiana is $143,879.00, according to ZipRecruiter salary data. Most workers in this role earn between $106,100.00 and $176,000.00 per year, depending on experience, location, and employer.

What is a chief customer officer?

A Chief Customer Officer (CCO) is an executive responsible for ensuring a company delivers a positive customer experience across all touchpoints. They align customer strategies with business goals, oversee customer service and support teams, and drive initiatives that improve retention and satisfaction. The CCO advocates for customers at the executive level, using data and feedback to shape company policies and offerings. Their ultimate goal is to enhance customer loyalty and brand reputation, contributing to long-term business growth.

What are the typical daily responsibilities of a chief customer officer?

A Chief Customer Officer typically leads the development and implementation of customer experience strategies, oversees customer service operations, and analyzes customer data and feedback to identify improvement opportunities. They collaborate closely with executive leadership, marketing, product, and operations teams to ensure a unified and customer-centric approach across the organization. Frequent tasks include aligning teams on key customer initiatives, meeting with major clients, and setting benchmarks for customer satisfaction. This role offers a dynamic blend of strategic planning and hands-on leadership, requiring adaptability and a proactive approach to evolving customer needs.

What are the key skills and qualifications needed to thrive in the chief customer officer position, and why are they important?

To thrive as a Chief Customer Officer, you need extensive experience in customer experience strategy, leadership in cross-functional teams, and a strong understanding of customer journey analytics, typically supported by a business or related degree. Familiarity with customer relationship management (CRM) platforms, data analytics tools, and customer feedback systems is essential. Emotional intelligence, strategic vision, and persuasive communication distinguish top performers in this role. These skills are crucial for aligning customer-focused initiatives across departments and driving customer satisfaction, loyalty, and organizational growth.

What are the most commonly searched types of Chief Customer Officer jobs in Indiana?

The most popular types of Chief Customer Officer jobs in Indiana are:

What cities in Indiana are hiring for Chief Customer Officer jobs?

Cities in Indiana with the most Chief Customer Officer job openings:

Infographic showing various Chief Customer Officer job openings in Indiana as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $143,879 per year, or $69.2 per hour.

Chief Financial Officer (CFO)

ALOM Technologies Corporation

Indianapolis, IN • On-site

$300 - $360/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago


Job description

About ALOM

ALOM is a global leader in supply chain innovation, delivering technology-enabled logistics, manufacturing, fulfillment, and sustainability solutions for world-class brands. Guided by a culture of excellence, teamwork, and continuous improvement, we combine operational integrity with innovation to deliver exceptional value to our clients.

Headquartered in Silicon Valley with operations across California, Indiana, and international locations, ALOM transforms complex supply chains into a source of competitive advantage through precision execution, scalable customized solutions, real-time data visibility, and a deep commitment to ESG and operational excellence.

As a woman-owned company founded and led by our CEO, we proudly champion diversity, equity, and inclusion, fostering a workplace where every voice contributes to innovation and success.

The Opportunity

ALOM is seeking an experienced, strategic, and hands-on Chief Financial Officer to join the executive leadership team of this privately held, mid-sized 3PL and contract manufacturer. The CFO will be a key partner to the CEO, COO, Chief Commercial Officer, and Head of People, responsible for shaping financial strategy, driving profitable growth, and ensuring disciplined financial management across multi-site U.S. and international operations.

This is an ideal role for a CFO or senior finance leader who thrives in a growth-oriented, operationally complex environment and wants to have a direct impact on strategy, capital allocation, and performance in manufacturing and fulfillment. Must reside locally and within driving distance of our location in either California or Indianapolis.

What You’ll Do
  • Lead development and execution of ALOM’s financial strategy, annual budget, and multi-year plan, ensuring tight alignment with operational and commercial objectives.
  • Build, lead, and mentor a high-performing finance organization across accounting, FP&A, treasury, and tax, fostering a culture of accountability, continuous improvement, and strong business partnerships.
  • Oversee monthly close, consolidations across U.S. and international entities, and timely, accurate financial statements in accordance with GAAP.
  • Manage cash flow, working capital, and liquidity, optimizing inventory, receivables, payables, and customer credit terms within complex, customer-specific deal structures.
  • Serve as primary executive contact for ALOM’s banking relationships, negotiating and managing credit facilities, covenant compliance, and treasury services.
  • Partner with operations and supply chain leadership to improve plant and distribution center performance, cost structure, and inventory turns, using data from ERP, WMS, and related systems.
  • Support commercial teams on pricing, contract review, and profitability analysis by customer, vertical, and program, ensuring sustainable margins on sophisticated, long-term programs.
  • Lead financial evaluation of capital investments (equipment, automation, facilities, systems) through rigorous business cases and ROI/NPV analysis.
  • Negotiate and interface with key external stakeholders, including landlords, suppliers, customers, service providers, licensing entities, agencies, auditors, and insurance partners.
  • Ensure robust internal controls, audit readiness, and compliance with GAAP and relevant U.S. and international regulatory and tax requirements.
What You Bring
  • Bachelor’s degree in Finance, Accounting, or related field; CPA and/or MBA strongly preferred.
  • 10+ years of progressive finance leadership, including prior experience as a CFO, VP Finance, or divisional finance head.
  • Background in manufacturing, distribution, or supply chain–intensive businesses, with hands-on experience in multi-site and international operations.
  • Proven track record in managing institutional banking relationships and debt facilities.
  • Deep knowledge of GAAP, cost accounting, financial modeling, and mid-market ERP/WMS and financial systems.
  • Strong leadership, communication, and stakeholder management skills, with the ability to influence and collaborate across operations, commercial, and executive teams.
  • Comfort operating at both strategic and tactical levels in a growing, privately owned company.
  • A sense of humor and passion for your craft.
Location and Travel
  • Primary base at ALOM’s Fremont, CA headquarters, with regular on-site presence.
  • Occasional travel between facilities and key banking, customer, and partner locations.
Compensation and Benefits
  • Competitive base salary; expected range of 300,000–360,000 USD for California-based candidates, with compensation commensurate with experience and location.
  • Annual performance-based bonus.
  • Comprehensive benefits, including medical, dental, vision, life insurance, long-term disability, flexible spending, 401(k) with company match, vacation, and paid time off, consistent with ALOM’s benefits programs.
Why Join ALOM
  • Opportunity to contribute to the financial foundation of a rapidly expanding global supply chain organization
  • High-visibility role with engagement across the executive leadership team
  • Mission-driven, collaborative culture focused on innovation, continuous improvement, and operational excellence
  • Competitive compensation, benefits, and opportunities for professional growth
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