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Ropes & Gray is a preeminent global law firm. The firm has been ranked in the top three on The American Lawyer's prestigious A-List for eight consecutive years and #1 on Law.com's UK A-List twice in the past three years - rankings that honor the "best of the best" law firms. The firm has approximately 2,500 lawyers and professionals serving clients in major centers of business, finance, technology, and government in Boston, Chicago, Dublin, Hong Kong, London, Los Angeles, Milan, New York, Paris, San Francisco, Seoul, Shanghai, Silicon Valley, Singapore, Tokyo and Washington, D.C.The firm has consistently been recognized for its leading practices in many areas, including asset management, private equity, M&A, finance, real estate, tax, antitrust, life sciences, health care, intellectual property, litigation & enforcement, privacy & cybersecurity, and business restructuring. Ropes & Gray is an equal opportunity employer.

The Systems Administrator is responsible for technical administration of the firm's financial systems including accounting, time entry and other related systems. The System Administrator manages application servers, databases, integration points, data interfaces and transmissions, reporting, back-end scripting and queries, performance/stability, and system security.  The Systems Administrator is responsible for the analysis and resolution of problems related to data, software, servers, and usage, installation and maintenance of system software, including upgrades and patches, monitoring of system performance and maintaining system security. The position requires extensive interaction with business stakeholders collaborating with the Financial Systems team to execute the Finance technology strategy. The Systems Administrator is a technical subject matter expert in the accounting systems, integrated firm systems and interfaces to external systems. While working on projects to perform upgrades or implement new technology, the most important responsibility of the System Administrator is to maintain the health of the production financial systems.

• Day-to-day administration and support of the Firm's accounting system (Elite 3E), time entry, and other related systems in production and multiple pre-production environments.
• Serve as one of the primary IT representatives to the Finance Department, Financial Systems team and project teams to deliver strategic projects related to the firm's financial systems and the systems with which they integrate.
• Manage support tickets and escalations to the software vendors and consultants.
• Track and optimize system performance and storage utilization, plan ahead for necessary hardware or software upgrades to support system growth.
• Implement security patches and maintain system configurations according to firm technology best practices.
• Create and maintain system documentation.
• Work closely with the Database Administrators to provision, maintain and secure database components of financial applications.
• Team with the Networks group to oversee the operation of servers and storage dedicated to systems described above, including hardware and software installation, upgrades, service packs and patches, system monitoring and job scheduling.
• Participate in DR planning and perform regular testing for financial systems.
• Complete knowledge transfer to ensure depth of coverage, thorough documentation of systems and shared understanding of systems by administrators, Financial Systems, User Support teams and end users.

• Bachelor's degree or related field or equivalent work experience.
• Minimum two years experience administering Elite 3E (including 3E Templates and Paperless Proforma) and IntApp Time.
• Experience administering additional Finance applications including Chrome River, treasury management systems, bank payment systems, strongly desired.
• Proficiency with SQL including the Elite 3E SQL database schema and advanced query writing skills.
• Experience with clustering and load balancing strongly desired.
• Experience with web server/web site administration and Microsoft IIS strongly desired.
• Experience with BizTalk a strong plus.
• Experience with Elite 3E IDE a strong plus.
• Knowledge of Powershell.
• Outstanding troubleshooting skills.
• Strong understanding of law firm financial processes including time entry, billing, accounts payable, accounts receivable, collections, general ledger, budgeting, forecasting, reporting, month and year-end closings
• Experience administering Windows Server, fluent understanding of Windows Server operating system and administrative tools.
• Understanding of law firm business processes such as client/matter intake, ethical walls, alternative fee arrangements, etc. strongly desired.
• Application installation and configuration experience.
• Superior organizational skills, bias for action and strong initiative.
• Excellent technical writing and documentation skills.
• Outstanding listening skills and written and oral communication skills, including effective presentation skills.

Ropes & Gray is proud to offer a comprehensive Total Rewards package to our business support team members. The firm also offers comprehensive health and well-being benefits, personal and professional development, career growth opportunities and a collegial and supportive culture. The anticipated pay range for this role is listed below and represents our good faith and reasonable estimate of the starting salary range at the time of posting. In addition, this role is eligible for a discretionary bonus based on performance. The actual offered rate for this position will be determined based on job-related, non-discriminatory factors, including qualifications and experience, geographic location, education, external market data and consideration of internal equity.

Boston, Chicago, Los Angeles, Washington DC: $101,900 - $155,350

New York: $111,100 - $169,450

Silicon Valley & San Francisco: $115,800 - $176,600

This position is fully remote.