Job Summary:
Luminis Health is a healthcare organization seeking a Senior Network Engineer. The role involves leading the network engineering group, ensuring compliance with organizational goals, and managing network infrastructure in an enterprise environment.
Responsibilities:
• Leads, designs, operates and maintains networks, tracks all problems, proactively monitors performance and performs upgrades to hardware and software as required.
• Leads in maintaining documentation regarding network configurations, operating procedures, and service records which depicts the physical and logical configuration of the network.
• Responds to calls from computer system end users requesting assistance and takes appropriate action; utilizing a variety of tools.
• Provides first and second level network support in problem escalation process.
• Communicates with users in a timely manner to ensure problem resolution and take proactive measures to prevent recurrence.
• Installs and configures all necessary telecommunications/network devices to support the organizations business continuity/disaster recovery plan.
• Enters and tracks all trouble tickets and project work changes into trouble tracking application or project management application.
• Leads long and short term technology planning and provides task management and technical support for special projects.
• Provides assistance with research and evaluation of proposed hardware and software modifications and upgrades.
• Attends classes, seminars, conferences and reviews professional literature to enhance knowledge of trends and developments related to WAN and LAN technologies.
Qualifications:
Required:
• Four year degree in field and 5 years technical network experience or 7 years of technical network experience.
• Minimum of 5 years direct technical network experience in an enterprise class network.
• Excellent Customer Service Skills
• Excellent troubleshooting and problem-solving skills
• Ability to manage multiple tasks
• Ability to work individually or as a member of a team
• Ability to work under pressure
• Technical certifications required: Cisco CCNA
Preferred:
• Cisco CCNP
• Checkpoint CCSA
Company:
Luminis Health is a not for profit organization that provides exceptional health care services. Founded in 2019, the company is headquartered in Annapolis, USA, with a team of 5001-10000 employees. The company is currently Late Stage.