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Cash Receipts Specialist
Business Office
1.0 FTE, 80 hours per pay period
Days, Hours between 7:30 am – 4:00 pm
Weekends: No
Holidays: No
Telecommute Available: No

Position Overview:

The Cash Receipts Specialist is responsible for posting all insurance and personal patient payments for Winona Health into the various billing systems for clinic, hospital, nursing home, assisted living, and hospice.

Essential Duties & Responsibilities:

• Posts all insurance payments received by electronic funds transfer (EFT) and by check into the various billing systems for the clinic and hospital. Potential backup for nursing home, assisted living, and hospice.
• Post split payments to the appropriate information system as needed.
• Ensures remittances received with no payment are posted appropriately or forwarded to appropriate business office staff member.
• Responsible for daily balancing of operating systems. They will research and document variances as needed.
• Responsible for reconciliation of daily deposit to bank and researching discrepancies.
• Researches and adjusts payment posting errors. Reports system issues to supervisor for resolution.
• Follows up on non sufficient fund checks for hospital and clinic.
• Prepares yearly financial reports regarding Medicare bad debt log. Researches credit balance work queue and makes decisions on either transferring or returning funds on patient's account. May consult Insurance Specialist for questions regarding credits.
• Performs other miscellaneous office functions as directed by the Manager and/or Director as needed.

Supervisory Responsibilities:

No direct reports

Skills and Experience:

Required:

• High School Diploma or Equivalent
• Previous cashier and/or insurance experience
• Proficient data entry and 10 key skills
• Basic computer skills: Word, Outlook, & Excel
• Must possess effective customer service oriented communication skills

Summary of Benefits at Winona Health:

At Winona Health, we are dedicated to offering a comprehensive and affordable benefits package for our employees and their families. While benefits may vary based on employment classification and job status, the following key benefits are available: 

Health Insurance: Options for medical, dental, and vision coverage, as well as mental health support and wellness incentives 
Income Protection: Short and long-term disability, plus additional benefits like accident, critical illness, hospital indemnity, legal assistance, and identity protection plans
Retirement Planning: Access to a 403(b) retirement plan with employer contributions once eligibility requirements are met
Work/Life Balance: Flexible scheduling, paid time off, and earned sick time to support personal well-being 
Education & Development: Paid training, tuition reimbursement, scholarships, and sponsored seminars to foster both personal and professional growth 
Employee Discounts: Special offers with local businesses, including the YMCA and cell phone providers

For more details or specific information, visit our website or contact Human Resources

Internal Applicant Policy:

It is the policy of Winona Health to work with employees in an equitable fashion regarding promotions, transfers, and position reclassifications.
Any employee wishing to apply for another available position at Winona Health must submit an application for consideration through the internal application portal. Employees requesting to change positions should have successfully completed at least six (6) months in their current position. Employees currently in the formal disciplinary process may be required to meet with the Director of Human Resources to determine eligibility to request transfer. The employee’s past performance, experience, training and qualifications will be considered in transfer/hiring decisions. Consideration for transfer or promotion is not a guarantee of transfer or promotion. Employees may be given a chance to interview for a position when they meet the minimum position qualifications.

Disclaimer:

Winona Health is an equal opportunity employer. Winona Health does not refuse to hire, discharge, or discriminate against a person with respect to tenure, compensation, terms, upgrading, conditions, facilities, or privileges of employment because of race, color, creed, religion, sex, age, national origin, marital status, genetic information, status with regard to public assistance, membership in a local discrimination commission, sexual orientation, disability, veteran status, or any other prohibited basis of discrimination under applicable local, state, or federal law. Winona Health does not tolerate retaliation against any employee, patient/resident, physician, or other individuals pursuing concerns regarding Civil Rights issues. Winona Health adheres to ALL pertinent governmental policies and legislation including the Civil Rights Act of 1964, Title VII, as amended, and the Minnesota Human Rights Act.