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Check In Agent Jobs in Roselle, NJ (NOW HIRING)

Stonebridge Companies

Guest Service Agent

Manhattan, NY · On-site

$16.50 - $21/hr

Guest Service Agent Hampton/Home2 by Hilton Times Square is looking for a motivated and customer ... Check-in and check-out courteously and efficiently; process all payments according to established ...

3232 Hotel LLC

Overnight Front Desk Agent FLSD

Manhattan, NY · On-site

$15.75 - $19.75/hr

... desk agent, already certified as a Fire and Life Safety Director (F89 certificate of fitness), to ... Cover front desk at all times, to check in guests and monitor who is entering the property Have ...

The Fifth Avenue Hotel

Guest Service Agent

Manhattan, NY · On-site

$16.50 - $21/hr

Guest Service Agent (Front Desk Agent) The Fifth Avenue Hotel - New York, NY The Fifth Avenue Hotel ... Warmly welcome guests upon arrival, completing check-in and check-out processes with efficiency and ...

Choice Aviation Service Inc

Office Agent

Newark, NJ · On-site

Summary The Office Agent provides all the customer service for accepting, processing/finalizing ... Check for accuracy and completeness. * Send special handling telexes/messages in accordance with ...

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Check In Agent information

See Roselle, NJ salary details

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How much do check in agent jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for check in agent in Roselle, NJ is $30.73, according to ZipRecruiter salary data. Most workers in this role earn between $23.99 and $40.43 per hour, depending on experience, location, and employer.

What is a check in agent?

Check In Agents are professionals who assist passengers at airports, hotels, or other venues during the check-in process. Their responsibilities typically include verifying identification, issuing boarding passes or room keys, handling luggage, and providing information about services or schedules. They serve as the first point of contact for guests or travelers, ensuring a smooth and efficient start to their journey or stay. Strong communication, customer service skills, and attention to detail are essential qualities for this role.

What are the key skills and qualifications needed to thrive as a check in agent?

To thrive as a Check In Agent, you need excellent customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, point-of-sale systems, and basic office equipment is commonly required. Strong communication, problem-solving abilities, and a calm demeanor under pressure help agents create positive guest experiences. These skills ensure efficient, accurate check-ins and contribute to overall customer satisfaction and smooth operations.

What are some common challenges check in agents face during peak travel periods, and how can they effectively manage them?

During peak travel periods, Check In Agents often encounter high passenger volumes, tight schedules, and increased pressure to resolve issues quickly. Managing long lines, addressing last-minute changes, and maintaining a positive attitude can be challenging. Effective time management, clear communication, and teamwork are essential skills for handling these situations smoothly. Many agents find success by staying organized, anticipating common passenger concerns, and collaborating closely with colleagues and supervisors to ensure a seamless check-in experience.

What cities near Roselle, NJ are hiring for Check In Agent jobs?

Cities near Roselle, NJ with the most Check In Agent job openings:

Check In Agent jobs near you
Infographic showing various Check In Agent job openings in Roselle, NJ as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, 3% Contract, and 1% Nights. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $63,913 per year, or $30.7 per hour.

Office Agent (100 Frontage,NJ)

Newark, NJ • On-site

Choice Aviation Service Inc
See more jobs at Choice Aviation Service Incexternal

$15.92/hr

Full-time

Re-posted 16 days ago

Key responsibilities

  • Accept, process, and finalize air freight shipments to ensure timely and safe delivery.

  • Coordinate and communicate with freight forwarders, trucking companies, airlines, and ground handlers.

  • Prepare and verify airline documentation, including airwaybills, manifests, and special handling instructions.

Job description

Summary 

The Office Agent provides all the customer service for accepting, processing/finalizing, and delivering air freight efficiently, timely and safely to their intended destination. Coordinates and communicates with freight forwarders/trucking companies, airlines, and ground handlers. The employee must consistently display a professional and positive image. “Lead by Example” concept is strongly promoted. 

Core Competencies: 

  • Technical Competence & Knowledge 
  • Leadership   
  • Analytical  
  • Communication skills 
  • Organizational skills 

Job Duties 

  • Ensure compliance with all Transportation Security Administration (TSA), Federal Aviation Administration (FAA), Customs & Border Patrol (CBP), and customer requirements. 
  • Computer system proficiency for airline booking and load planning.
  • Ensure compliance with special cargo including, but not limited to AVI, HUM, VAL, and other airline specific products.
  • Breakdown Airwaybills (AWBs) in accordance with airline requirements.
  • Prepare computer manifest, carrier certificates and other records in accordance with airline procedure, including Dangerous Goods (DG) ‘Notification to Captains’ (NOTOCs), and other relevant documents. Check for accuracy and completeness.
  • Send special handling telexes/messages in accordance with airline requirements & regulations.
  • Release flights and check for completion of data transfer between computer systems to the extent possible.
  • Prepare Airwaybills (AWBs) and secure payment from private shippers, when necessary, as permitted by Government Regulations.
  • Ensure documents are filed with CBP in accordance with required deadlines.
  • Answer queries, tracing actions in a timely manner.
  • Ensure retention of required delivery records.
  • Initiate freight discrepancy action where required.
  • Monitor the acceptance of specialty products, including Valuables (VAL) & Vulnerable (VUN),
  • Ensuring secure storage as required.
  • Monitor inbound messages, manifest inbound shipments accordingly, proactively preparing for inbound traffic after flight release by overseas stations. 
  • Prepare breakdown & freight check in manifests for warehouse staff use, including special handling instructions or storage requirements.
  • Document locations received from check in process on correct tallies, verifying totals for accuracy.
  • Initiate discrepancy messaging as appropriate after completion of check in.
  • Prepare, assign documents and notification to consignees and/or brokers. 
  • Finalize shipments in Computer systems when required.
  • Verify that complete shipments have been appropriately signed for and the documentation finalized.
  • Initiate follow-up tracing action as required for all discrepancies, in accordance with Company & customer requirements.
  • Obtain US Customs Release of aircraft & freight. 

 Requirements

  • Must be 18 years of age. 
  • High School diploma. 
  • Enthusiastic about Customer Service 
  • Must be capable of lifting/pushing/pulling up to 70 lbs. on a regular basis. 
  • Ability to work nights, weekends, holidays, and varying schedules. 
  • Proficient Computer Skills  
  • Must be able to stand, lift, bend for an extended period.  
  • Must successfully complete airline specific training programs and recertification 
  • The ability to read, write and fluently speak and understand the English language. 

Ability to work nights, weekends, holidays, rotating shifts and varying schedules.

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