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Check In Agent Jobs in Fords, NJ (NOW HIRING)

Rebel Hotel Company

Guest Services Agent

Iselin, NJ

$20.25/hr

Guest Services Agent Location: Delta Hotels Woodbridge Iselin, NJ Reports To: Manager, Front Office ... Perform check-in and check-out procedures accurately and efficiently. * Respond to Guest questions ...

ADP - RNOOID0028883663

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Front Desk Agent

Woodbridge, NJ · On-site

$16 - $18/hr

Front Desk Agent / Night Auditor Location: Springhill Suites by Marriott, Woodbridge, NJ Company ... Greet and assist guests with check-in/check-out processes * Handle guest inquiries with ...

ADP - RNOOID0028883663

Be Seen First

Front Desk Agent

Woodbridge, NJ · On-site

$16 - $18/hr

Front Desk Agent / Night Auditor Location: Springhill Suites by Marriott, Woodbridge, NJ Company ... Greet and assist guests with check-in/check-out processes * Handle guest inquiries with ...

Choice Aviation Service Inc

Office Agent

Newark, NJ · On-site

Summary The Office Agent provides all the customer service for accepting, processing/finalizing ... Check for accuracy and completeness. * Send special handling telexes/messages in accordance with ...

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Check In Agent information

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How much do check in agent jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for check in agent in Fords, NJ is $30.73, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $40.43 per hour, depending on experience, location, and employer.

What is a check in agent?

Check In Agents are professionals who assist passengers at airports, hotels, or other venues during the check-in process. Their responsibilities typically include verifying identification, issuing boarding passes or room keys, handling luggage, and providing information about services or schedules. They serve as the first point of contact for guests or travelers, ensuring a smooth and efficient start to their journey or stay. Strong communication, customer service skills, and attention to detail are essential qualities for this role.

What are the key skills and qualifications needed to thrive as a check in agent?

To thrive as a Check In Agent, you need excellent customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, point-of-sale systems, and basic office equipment is commonly required. Strong communication, problem-solving abilities, and a calm demeanor under pressure help agents create positive guest experiences. These skills ensure efficient, accurate check-ins and contribute to overall customer satisfaction and smooth operations.

What are some common challenges check in agents face during peak travel periods, and how can they effectively manage them?

During peak travel periods, Check In Agents often encounter high passenger volumes, tight schedules, and increased pressure to resolve issues quickly. Managing long lines, addressing last-minute changes, and maintaining a positive attitude can be challenging. Effective time management, clear communication, and teamwork are essential skills for handling these situations smoothly. Many agents find success by staying organized, anticipating common passenger concerns, and collaborating closely with colleagues and supervisors to ensure a seamless check-in experience.

What cities near Fords, NJ are hiring for Check In Agent jobs?

Cities near Fords, NJ with the most Check In Agent job openings:

Check In Agent jobs near you
Infographic showing various Check In Agent job openings in Fords, NJ as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, 3% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $63,922 per year, or $30.7 per hour.

Guest Services Agent

Iselin, NJ

Rebel Hotel Company
See more jobs at Rebel Hotel Companyexternal

$20.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago

Job description

Job Title: Guest Services Agent

Location: Delta Hotels Woodbridge Iselin, NJ

Reports To: Manager, Front Office

FLSA Status: Non-Exempt

Work Type: On-Site, In-Person Position

Employment Type: Full-Time; Union Position

Company: Rebel Hotel Company

Position Summary: The Guest Services Agent provides friendly, efficient service throughout the Guest stay, including check-in, check-out, guest requests, billing, and other Front Office functions. The Agent works closely with hotel departments to ensure a seamless Guest experience while maintaining hotel, brand, company, and union standards. This is a union position.

Key Responsibilities:

  • Greet Guests and provide professional, friendly service throughout their stay.
  • Perform check-in and check-out procedures accurately and efficiently.
  • Respond to Guest questions, requests, and concerns promptly and professionally.
  • Process payments, room charges, and Guest accounts in accordance with hotel procedures.
  • Maintain accurate Guest information and Front Office records.
  • Communicate Guest needs and requests to the appropriate hotel departments.
  • Maintain knowledge of hotel services, amenities, dining, and local attractions.
  • Maintain a clean, organized, and professional Front Desk and lobby area.
  • Follow all hotel, brand, company, safety, security, and applicable union procedures.
  • Maintain confidentiality of Guest information and hotel records.

Required Skills, Experience and Knowledge:

  • High School Diploma or GED.
  • Previous hotel or Guest Services experience preferred.
  • Strong communication and customer service skills.
  • Ability to multitask in a fast-paced environment.
  • Basic computer and cash-handling skills.
  • Ability to work flexible schedules, including weekends and holidays.

What We Offer:

  • Union wages and benefits in accordance with the applicable collective bargaining agreement
  • Medical, dental, and vision insurance, as applicable
  • 401(k) and/or retirement benefits, as applicable
  • Paid time off and holidays, as applicable
  • Career advancement opportunities within a rapidly growing company
  • Employee hotel discounts and travel benefits, where applicable

Salary Range: $20.25 per hour

At Rebel Hotel Company, we don’t manage hotels the old way—we challenge the status quo. If you’re ready to lead with vision, act with ownership, and make your mark in the hospitality world, we want to meet you.