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Check In Agent Jobs in Fords, NJ (NOW HIRING)

Stonebridge Companies

Guest Service Agent

New York, NY · On-site

$16.50 - $20.75/hr

The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the ...

Distro

Front Desk Agent

New York, NY · On-site

$2.4K - $3.4K/wk

About the Role We are seeking a polished and service-driven Front Desk Agent to serve as the first ... check-in and check-out procedures with accuracy and efficiency Anticipate member needs and ...

Distro

Front Desk Agent

New York, NY · On-site

$2.4K - $3.4K/mo

About the Role We are seeking a polished and service-driven Front Desk Agent to serve as the first ... check-in and check-out procedures with accuracy and efficiency Anticipate member needs and ...

Stonebridge Companies

Guest Services Agent

New York, NY · On-site

$28/hr

The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the ...

Stonebridge Companies

Guest Service Agent

New York, NY · On-site

$29.40/hr

The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the ...

Vensure Employer Services

Be Seen First

Front Desk Agent - New York, NY

Manhattan, NY · On-site

$18 - $21/hr

About the Role We are seeking a polished and service-driven Front Desk Agent to serve as the first ... Manage member check-in and check-out procedures with accuracy and efficiency * Anticipate member ...

Highgate Hotels

Guest Services Agent

Morristown, NJ · On-site

$17.71/hr

Guest Services Agent Requisition ID 2026-82243 Category Front Office Operations Job Location US-NJ ... Handle check-ins and checkouts in a friendly, efficient and courteous manner. * Use proper two-way ...

DSV

Customer Service Agent

Port Reading, NJ · On-site

$16 - $21.25/hr

Customer Service Agent Location: USA - Port Reading, 1005 W Middlesex Ave Division: Solutions Job ... Direct visitors to appropriate department. * Assist drivers at check in window various times though ...

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Check In Agent information

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How much do check in agent jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for check in agent in Fords, NJ is $30.73, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $40.43 per hour, depending on experience, location, and employer.

What is a check in agent?

Check In Agents are professionals who assist passengers at airports, hotels, or other venues during the check-in process. Their responsibilities typically include verifying identification, issuing boarding passes or room keys, handling luggage, and providing information about services or schedules. They serve as the first point of contact for guests or travelers, ensuring a smooth and efficient start to their journey or stay. Strong communication, customer service skills, and attention to detail are essential qualities for this role.

What are the key skills and qualifications needed to thrive as a check in agent?

To thrive as a Check In Agent, you need excellent customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, point-of-sale systems, and basic office equipment is commonly required. Strong communication, problem-solving abilities, and a calm demeanor under pressure help agents create positive guest experiences. These skills ensure efficient, accurate check-ins and contribute to overall customer satisfaction and smooth operations.

What are some common challenges check in agents face during peak travel periods, and how can they effectively manage them?

During peak travel periods, Check In Agents often encounter high passenger volumes, tight schedules, and increased pressure to resolve issues quickly. Managing long lines, addressing last-minute changes, and maintaining a positive attitude can be challenging. Effective time management, clear communication, and teamwork are essential skills for handling these situations smoothly. Many agents find success by staying organized, anticipating common passenger concerns, and collaborating closely with colleagues and supervisors to ensure a seamless check-in experience.

What cities near Fords, NJ are hiring for Check In Agent jobs?

Cities near Fords, NJ with the most Check In Agent job openings:

Check In Agent jobs near you
Infographic showing various Check In Agent job openings in Fords, NJ as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, 3% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $63,922 per year, or $30.7 per hour.

Guest Service Agent

New York, NY • On-site

Stonebridge Companies
See more jobs at Stonebridge Companiesexternal

$16.50 - $20.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Stonebridge Companies rating

6.3

Company rating: 6.3 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

City, State:New York, New York


 

Title: Guest Service Agent

Location: New York N.Y

FLSA: Non-Exempt

Status: full-time,

Reports to: Operation Manger

Pay Range: 22.00

Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel's front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.

Essential Functions and Duties:

  • Greet, register, and assign rooms to guests upon their arrival.

  • Verify guest credit and establish payment methods for accommodation.

  • Keep accurate records of room availability and guest accounts using property management systems.

  • Compute bills, collect payments, and make change for guests.

  • Perform basic bookkeeping tasks, such as balancing cash accounts.

  • Issue room keys and provide necessary instructions to bell attendants.

  • Review accounts and charges with guests during the check-out process.

  • Post charges for rooms, food, beverages, and services to ledgers manually or via computer systems.

  • Transmit and receive guest messages using telephones or switchboards.

  • Coordinate with housekeeping and maintenance staff to address guest-reported issues.

  • Make and confirm reservations for guests.

  • Answer inquiries about hotel services, nearby dining, shopping, and entertainment options.


Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

Required Experience, Education, and Skills:

  • Previous experience in a hotel front desk or guest service role preferred.

  • Strong customer service and communication skills to interact effectively with guests and staff.

  • Proficiency in using property management systems and basic office software (e.g., Word, Excel).

  • Ability to handle cash transactions and perform basic bookkeeping tasks.

  • Excellent problem-solving abilities to resolve guest issues efficiently.

  • Strong organizational skills with attention to detail in managing guest reservations and records.

  • Ability to work independently and follow established hotel policies and procedures.

Work Environment:

  • Primarily indoor work within the hotel's front desk and lobby areas.

  • Requires standing and walking for long periods throughout the shift.

  • Must be able to lift and carry up to 10 lbs. occasionally (e.g., ledgers, small office supplies).

  • Flexible schedule required, including availability for evening, weekend, and holiday shifts.

  • Frequent use of a computer and telephone, interacting with guests and team members.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.

Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.

All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:

2026-09-08

Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.


It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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