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Check In Agent Jobs in Washington (NOW HIRING)

Donohoe Companies

Front Desk Agent

Arlington, VA · On-site

$17.50 - $18/hr

As a Front Desk Agent, you will be the first point of contact for our guests, ensuring a smooth ... Efficiently check guests in and out according to hotel and brand standards. • Guest Information:

TradeJobsWorkforce

Airport Gate Agent

Arlington, VA · On-site

As a Airport Gate Agent, you will be responsible for supporting airport operations and passenger services, including: assist passengers with check-in and boarding processes. respond to customer ...

Virginia Jobs

Customer Service Agent

Manassas, VA · On-site

$15/hr

In this role, CSAs are expected to greet and check-in members, be knowledgeable of and proficient ... For full consideration, applicants must apply for Customer Service Agent at Complete and submit the ...

OTH Hotels Resorts

Front Desk Agent

Manassas, VA · On-site

$15 - $17/hr

Job Title Guest Service Agent Location Property Department Rooms Property, if applicable Property ... This role is responsible for managing check-in and check-out procedures, handling reservations ...

OTH Hotels Resorts

Front Desk Agent

Manassas, VA · On-site

$14.25 - $18/hr

Job Title Guest Service Agent Location Property Department Rooms Property, if applicable Property ... This role is responsible for managing check-in and check-out procedures, handling reservations ...

InnVentures

Front Desk Agent

Glen Burnie, MD · On-site

$14 - $17.75/hr

Front Desk Agent Apply your outgoing personality and ability to connect with others to create ... Get paid daily Ensure that all guests receive a friendly, efficient and error-free check-in and ...

Donohoe Hospitality

Front Desk Agent

Hanover, MD · On-site

$17/hr

As a Front Desk Agent, you will be the first point of contact for our guests, ensuring a warm and ... Check-in and check-out: Efficiently manage the check-in and check-out process, ensuring accuracy ...

Donohoe Companies

Front Desk Agent

Hanover, MD · On-site

$16 - $17.50/hr

As a Front Desk Agent, you will be the first point of contact for our guests, ensuring a warm and ... Check-in and check-out: Efficiently manage the check-in and check-out process, ensuring accuracy ...

The Hotel Arundel Preserve

Front Desk Agent

Hanover, MD · On-site

$16 - $17.50/hr

Front Desk Agent - Full Time Get To Know The Hotel at Arundel Preserve! The Hotel at Arundel ... Check-in and check-out: Efficiently manage the check-in and check-out process, ensuring accuracy ...

Donohoe Hospitality

Front Desk Agent

Reston, VA · On-site

$19/hr

We're seeking a passionate Front Desk Agent for our dual property hotel, where you'll provide ... Check guests in and out of the hotel in accordance with hotel and/or brand standards. * Inform ...

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Check In Agent information

See Washington salary details

$16

$34

$45

How much do check in agent jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for check in agent in Washington is $34.14, according to ZipRecruiter salary data. Most workers in this role earn between $26.68 and $44.90 per hour, depending on experience, location, and employer.

What is a check in agent?

Check In Agents are professionals who assist passengers at airports, hotels, or other venues during the check-in process. Their responsibilities typically include verifying identification, issuing boarding passes or room keys, handling luggage, and providing information about services or schedules. They serve as the first point of contact for guests or travelers, ensuring a smooth and efficient start to their journey or stay. Strong communication, customer service skills, and attention to detail are essential qualities for this role.

What are the key skills and qualifications needed to thrive as a check in agent?

To thrive as a Check In Agent, you need excellent customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, point-of-sale systems, and basic office equipment is commonly required. Strong communication, problem-solving abilities, and a calm demeanor under pressure help agents create positive guest experiences. These skills ensure efficient, accurate check-ins and contribute to overall customer satisfaction and smooth operations.

What are some common challenges check in agents face during peak travel periods, and how can they effectively manage them?

During peak travel periods, Check In Agents often encounter high passenger volumes, tight schedules, and increased pressure to resolve issues quickly. Managing long lines, addressing last-minute changes, and maintaining a positive attitude can be challenging. Effective time management, clear communication, and teamwork are essential skills for handling these situations smoothly. Many agents find success by staying organized, anticipating common passenger concerns, and collaborating closely with colleagues and supervisors to ensure a seamless check-in experience.

What cities in Washington are hiring for Check In Agent jobs?

Cities in Washington with the most Check In Agent job openings:

Check In Agent jobs near you
Infographic showing various Check In Agent job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 65% Full Time, 25% Part Time, 2% Temporary, 6% Contract, and 1% Nights. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $71,016 per year, or $34.1 per hour.

Front Desk Agent

Arlington, VA • On-site

Donohoe Hospitality Services
See more jobs at Donohoe Hospitality Servicesexternal

$18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Join Our Front Desk Team at Residence Inn Arlington!
Are you passionate about serving others? If so, we invite you to join our front desk team, the heart of our hotel, where most guest interactions occur. Your role is vital in shaping our guests' overall experience. At our hotel, we value and respect everyone. If you are proactive, enthusiastic, and responsible, this role is perfect for you! Whether you are starting or advancing your career in the hotel industry, we would love to meet you!
As a Front Desk Agent, you will be the first point of contact for our guests, ensuring a smooth check-in process, offering local insights, and paying attention to details that ensure a seamless stay. Your warm welcome and attentive service will leave a lasting impression on our guests.
Front Desk Agent
Salary Range: $17.50 per hour - $18.00 per hour
Position Summary
Front Desk Agents are the first point of contact for guests and play a vital role in delivering a welcoming, seamless experience. They manage reservations, assist with guest inquiries and requests, and efficiently handle check-in, check-out, and payment processing, ensuring a positive and lasting impression of the hotel. *Must be available to work a flexible schedule, including AM/PM shifts and weekends.
Essential Functions
• Guest Check-In/Out: Efficiently check guests in and out according to hotel and brand standards.
• Guest Information: Inform guests about hotel facilities, policies, and procedures. Provide local tourist information.
• Phone Management: Operate the hotel phone system, transfer calls, and accurately take messages.
• Reservations: Manage guestroom reservations, including taking, modifying, and canceling bookings.
• Guest Inquiries: Address guest inquiries, requests, and complaints, coordinating with other departments as needed.
• Cashier Duties: Handle cashier tasks and post charges to guest accounts.
• Maintenance Coordination: Notify housekeeping and maintenance of any reported issues with guestrooms or hotel grounds.
• Security Procedures: Follow in-house procedures to ensure the security of guests and employees, and be familiar with emergency procedures.
• Front Office Cleanliness: Maintain the cleanliness and organization of the Front Office area.
Additional Responsibilities
• Flexible Scheduling: The hotel operates 24/7. Employees may need to work shifts outside their preferred or usual hours to meet business demands.
• Policy Adherence: Adhere to all work rules, procedures, and policies established by the hotel, including those in the employee handbook.
Skills and Abilities
• Communication: Strong communication and interpersonal skills.
• Stamina: Ability to stand for extended periods.
• Adaptability: Ability to work in a fast-paced environment.
• Composure: Maintain control and exhibit good judgment in difficult situations
Benefits and Perks
Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, and hotel room discounts. and MORE! Through this selection of benefits and perks, we strive to provide employees with options that enhance their quality of life at work and beyond. * Minimum 32 hours/week to qualify
We also offer daily pay access, where you can receive your earnings on the same day you work, empowering you to manage your finances easily and confidently.
If you're ready to bring your energy and skills to a team dedicated to delivering exceptional guest experiences, we want to hear from you! Apply today and be a key player in creating memorable moments for our guests.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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