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Check In Agent Jobs in Tennessee (NOW HIRING)

Chartwell Hospitality

Front Desk Agent

Brentwood, TN · On-site

$13.50 - $17/hr

Front Desk Agent Checking guests in and out? Sure. Creating great first impressions that last the ... Confidently check guests in and out using hotel systems while handling cash and credit card ...

Chartwell Hospitality

Front Desk Agent

Brentwood, TN · On-site

$13.50 - $17/hr

Front Desk Agent Checking guests in and out? Sure. Creating great first impressions that last the ... Confidently check guests in and out using hotel systems while handling cash and credit card ...

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Check In Agent information

See Tennessee salary details

$13

$27

$36

How much do check in agent jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for check in agent in Tennessee is $27.36, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $36.01 per hour, depending on experience, location, and employer.

What is a check in agent?

Check In Agents are professionals who assist passengers at airports, hotels, or other venues during the check-in process. Their responsibilities typically include verifying identification, issuing boarding passes or room keys, handling luggage, and providing information about services or schedules. They serve as the first point of contact for guests or travelers, ensuring a smooth and efficient start to their journey or stay. Strong communication, customer service skills, and attention to detail are essential qualities for this role.

What are the key skills and qualifications needed to thrive as a check in agent?

To thrive as a Check In Agent, you need excellent customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, point-of-sale systems, and basic office equipment is commonly required. Strong communication, problem-solving abilities, and a calm demeanor under pressure help agents create positive guest experiences. These skills ensure efficient, accurate check-ins and contribute to overall customer satisfaction and smooth operations.

What are some common challenges check in agents face during peak travel periods, and how can they effectively manage them?

During peak travel periods, Check In Agents often encounter high passenger volumes, tight schedules, and increased pressure to resolve issues quickly. Managing long lines, addressing last-minute changes, and maintaining a positive attitude can be challenging. Effective time management, clear communication, and teamwork are essential skills for handling these situations smoothly. Many agents find success by staying organized, anticipating common passenger concerns, and collaborating closely with colleagues and supervisors to ensure a seamless check-in experience.
Check In Agent jobs near you
Infographic showing various Check In Agent job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $56,909 per year, or $27.4 per hour.

Evening Hotel Guest Services Agent

Mount Juliet, TN • On-site

Comfort Suites
Traveler Accommodation • 1 - 5K employees
Learn more about Comfort Suitesexternal

$15/hr

Part-time

Re-posted 9 days ago

Job description

Comfort Suites - Immediate Hiring for Hotel Guest Services Agent

Are you passionate about providing exceptional customer service and ensuring guests have a memorable stay?

Comfort Suites Mt. Juliet, a GOLD award-winning hotel and a franchisee of Choice Hotels International, is seeking a highly skilled Hotel Guest Services Agent to join our loving team. As a part of our family, you will play a crucial role in welcoming guests, managing their information, and ensuring their stay is delightful.

Responsibilities

  • Ensure accuracy of hotel guest account information through general bookkeeping
  • Handle customer complaints effectively
  • Coordinate with housekeeping to prepare guest rooms
  • Manage room bookings, answer inquiries, and provide information about available rooms and amenities
  • Welcome, check-in, and check out guests, distribute keys, and record credit card information

Qualifications

  • 1 year of experience in hospitality preferred
  • Proficient in Microsoft Office and reservation systems preferred
  • High school diploma or equivalent preferred
  • Strong communication, time management, and customer service skills

Location: Comfort Suites Mt. Juliet 600 Red Ink Dr, Mt. Juliet, TN 37122, USA

If you are a motivated individual with a passion for delivering excellent guest experiences, join us at Comfort Suites Mt. Juliet and enjoy employee discounts, paid training, and the opportunity to enhance your hospitality skills. Apply now to be part of our dynamic team!

Comfort Suites Mt. Juliet
Comfort Suites Mt. Juliet is a GOLD award-winning hotel and a franchisee of Choice Hotels International. The team here is a family and treats their guests as family as well. We strive for exceptional customer service and cleanliness, so each guest experience is the best possible.
We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!