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Check In Agent Jobs in Tennessee (NOW HIRING)

PMH TN LLC dba Sonesta ES

Front Desk Agent

Brentwood, TN · On-site

$16 - $18/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping ...

YEDLA LLC

Front Desk Agent

Brentwood, TN

$13.50 - $17/hr

Hotel Front Desk Agent to serve as our guests? first point of contact and manage all aspects of ... Perform all check-in and check-out tasks * Manage online and phone reservations * Inform customers ...

HRI Hospitality

Guest Services Agent

Nashville, TN · On-site

$14.50 - $18.25/hr

The Guest Services Agent is responsible for delivering excellent customer service by welcoming guests, assisting with check-in/check-out, and responding to guest needs to ensure a positive stay ...

Unifi

Customer Service Agent - CHA

Chattanooga, TN · On-site

$15/hr

Customer Service Agent - CHA Unifi Aviation, LLC is seeking a Customer Service Agent for a ... Handle all aspects of ticketing and check-in by operating a computerized system. This includes ...

Unifi

Customer Service Agent - TRI

Blountville, TN · On-site

$12.25 - $16.25/hr

Customer Service Agent - TRI Unifi Aviation, LLC is seeking individuals to join our growing team ... Handle all aspects of ticketing and check-in by operating a computerized system. This includes ...

Songteller Hotel

Guest Service Agent

Nashville, TN · On-site

$14.50 - $18.25/hr

Guest Service Agent Herschend is seeking a welcoming and engaging Guest Service Agent to help build ... Manage check-in and check-out processes efficiently while creating a personalized, story-worthy ...

SongTeller Hotel

Guest Service Agent

Nashville, TN · On-site

$14.50 - $18.25/hr

Guest Service Agent Herschend is seeking a welcoming and engaging Guest Service Agent to help build ... Manage check-in and check-out processes efficiently while creating a personalized, story-worthy ...

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Showing results 21-40

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Check In Agent information

See Tennessee salary details

$13

$27

$36

How much do check in agent jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for check in agent in Tennessee is $27.36, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $36.01 per hour, depending on experience, location, and employer.

What is a check in agent?

Check In Agents are professionals who assist passengers at airports, hotels, or other venues during the check-in process. Their responsibilities typically include verifying identification, issuing boarding passes or room keys, handling luggage, and providing information about services or schedules. They serve as the first point of contact for guests or travelers, ensuring a smooth and efficient start to their journey or stay. Strong communication, customer service skills, and attention to detail are essential qualities for this role.

What are the key skills and qualifications needed to thrive as a check in agent?

To thrive as a Check In Agent, you need excellent customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, point-of-sale systems, and basic office equipment is commonly required. Strong communication, problem-solving abilities, and a calm demeanor under pressure help agents create positive guest experiences. These skills ensure efficient, accurate check-ins and contribute to overall customer satisfaction and smooth operations.

What are some common challenges check in agents face during peak travel periods, and how can they effectively manage them?

During peak travel periods, Check In Agents often encounter high passenger volumes, tight schedules, and increased pressure to resolve issues quickly. Managing long lines, addressing last-minute changes, and maintaining a positive attitude can be challenging. Effective time management, clear communication, and teamwork are essential skills for handling these situations smoothly. Many agents find success by staying organized, anticipating common passenger concerns, and collaborating closely with colleagues and supervisors to ensure a seamless check-in experience.
Check In Agent jobs near you
Infographic showing various Check In Agent job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $56,909 per year, or $27.4 per hour.

Front Desk Agent

Germantown, TN • On-site

Holiday Inn Express (HANUMAN LLP)
Hotels • 10K+ employees
Learn more about Holiday Inn Express (HANUMAN LLP)external

$12.50 - $14/hr

Part-time

Re-posted 11 days ago

Holiday Inn Express rating

5.1

Company rating: 5.1 out of 10

Based on 529 frontline employees who took The Breakroom Quiz

Job description

Benefits/Perks
  • Flexible Scheduling
  • Career Advancement Opportunities 
  • Competitive Compensation
Job Summary
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Please note: Night Auditor job description and duties varies slightly from Front Desk.

Responsibilities
  • Monitor the maintain knowledge of hotel operations and activities
  • Take reservations and answer questions via phone, email, and in-person
  • Build rapport with guests and identify their needs through friendly conversation and open-ended questions
  • Describe the features and amenities of guest rooms
  • Ensure compliance with health and quality standards
Qualifications 
  • Friendly and outgoing personality
  • Familiarity with hospitality industry standards
  • Proficient in English; knowledge of other languages is a plus
  • Computer literacy
  • Able to resolve issues with a customer-focused orientation
  • Able to lift 30 pounds

What Holiday Inn Express employees say

Pay

Benefits

Hours and flexibility

Workplace

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