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Check In Agent Jobs in British Columbia (NOW HIRING)

Marriott

Front Desk Agent

Burnaby, BC · On-site

POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the ...

Marriott

Front Desk Agent

Victoria, BC · On-site

POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the ...

Pan Pacific Whistler

Guest Services Agent

Whistler, BC · On-site

$22.28 - $25.12/hr

Create memorable experiences in Whistler! As a Guest Services Agent at Pan Pacific Whistler, you'll ... storage, check-out services and helping guests as needed. • Providing accurate and timely ...

Pan Pacific Whistler

Create memorable experiences in Whistler! As a Guest Services Agent at Pan Pacific Whistler, you'll ... storage, check-out services and helping guests as needed. • Providing accurate and timely ...

CONTRACT LAND STAFF LLC

Attend and participate in meetings and training as required and assigned. * Out-of-town travel and ... Ability to pass a background check

Marriott

Front Desk Agent (Part-Time)

Burnaby, BC · On-site

POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the ...

Whistler Blackcomb

Lead Front Desk Agent

Whistler, BC · On-site

CA$24 - CA$32/hr

Greet and check in guests and condo owners with warmth, professionalism, and efficiency * Process check-outs, ensuring accurate billing and payment collection * Answer front desk and call center ...

Vail Resorts

Lead Front Desk Agent

Whistler, BC · On-site

$24/hr

Greet and check in guests and condo owners with warmth, professionalism, and efficiency * Process check-outs, ensuring accurate billing and payment collection * Answer front desk and call center ...

HUNTLEIGH USA CORPORATION

Provide special assistance, general information, and directions to passengers as necessary in order ... Ability to pass an FBI fingerprint-based background check REQUIRED TRAINING: * Must complete any ...

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Check In Agent information

What is a check in agent?

Check In Agents are professionals who assist passengers at airports, hotels, or other venues during the check-in process. Their responsibilities typically include verifying identification, issuing boarding passes or room keys, handling luggage, and providing information about services or schedules. They serve as the first point of contact for guests or travelers, ensuring a smooth and efficient start to their journey or stay. Strong communication, customer service skills, and attention to detail are essential qualities for this role.

What are the key skills and qualifications needed to thrive as a check in agent?

To thrive as a Check In Agent, you need excellent customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, point-of-sale systems, and basic office equipment is commonly required. Strong communication, problem-solving abilities, and a calm demeanor under pressure help agents create positive guest experiences. These skills ensure efficient, accurate check-ins and contribute to overall customer satisfaction and smooth operations.

What are some common challenges check in agents face during peak travel periods, and how can they effectively manage them?

During peak travel periods, Check In Agents often encounter high passenger volumes, tight schedules, and increased pressure to resolve issues quickly. Managing long lines, addressing last-minute changes, and maintaining a positive attitude can be challenging. Effective time management, clear communication, and teamwork are essential skills for handling these situations smoothly. Many agents find success by staying organized, anticipating common passenger concerns, and collaborating closely with colleagues and supervisors to ensure a seamless check-in experience.

What cities in British Columbia are hiring for Check In Agent jobs?

Cities in British Columbia with the most Check In Agent job openings:

Check In Agent jobs near you
Infographic showing various Check In Agent job openings in British Columbia as of August 2026, with employment types broken down into 1% As Needed, 60% Full Time, 36% Part Time, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Front Desk Agent

Burnaby, BC • On-site

Marriott
Traveler Accommodation • 10K+ employees
Learn more about Marriottexternal

Full-time

Posted 25 days ago

Key responsibilities

  • Guide guests through their entire stay by addressing requests and providing services.

  • Process operational needs, complete reports, and share local area highlights with guests.

  • Move around the space and perform physical tasks such as moving, lifting, and carrying objects less than or equal to 10 pounds.

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,191 frontline employees who took The Breakroom Quiz

Job description

POSITION SUMMARY

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. 

Notification to Applicants: Delta Hotels Burnaby Conference Centre takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance.  If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request.  Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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