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Check In Agent Jobs in British Columbia (NOW HIRING)

Cascades Casino

Hotel Guest Services Agent

Langley, BC · On-site

Casual Rate of Pay: $18.70/ hour The Gateway to Your Future As a Guest Services Agent, you are the ... You will receive, check in, and check out hotel guests and respond to inquiries. A Great Fit, if ...

Cascades Casino

Hotel Guest Services Agent

Langley, BC · On-site

CA$18.70/hr

Casual Rate of Pay: $18.70/ hour The Gateway to Your Future As a Guest Services Agent, you are the ... You will receive, check in, and check out hotel guests and respond to inquiries. A Great Fit, if ...

Eldorado Resort

Seasonal Guest Services Agent

Kelowna, BC · On-site

CA$20 - CA$20.60/hr

Under the guidance of the Front Office Manager, the Guest Services Agent (GSA) will be responsible ... Ensure an efficient reception experience for guests, including check in/out, and complete audit ...

Executive Aviation

Customer Service Agent

Kelowna, BC · On-site

Helping passengers check-in * Supporting self-serve kiosks * Preparing aircraft for on-time departures * Facilitating deplaning and boarding of passengers * Greeting passengers who are arriving from ...

Executive Aviation

Customer Service Agent

Kamloops, BC · On-site

Helping passengers check-in * Supporting self-serve kiosks * Preparing aircraft for on-time departures * Facilitating deplaning and boarding of passengers * Greeting passengers who are arriving from ...

Executive Aviation

Customer Service Agent

Victoria, BC · On-site

Helping passengers check-in * Supporting self-serve kiosks * Preparing aircraft for on-time departures * Facilitating deplaning and boarding of passengers * Greeting passengers who are arriving from ...

Seabird Island Band

Purchasing Agent

Agassiz, BC · On-site

$23.55/hr

The Purchasing Agent also plays a key role in supporting program teams and community services ... This check will be conducted every five years. * Initial and ongoing commitment to the values and ...

Seabird Island Band

Purchasing Agent

Agassiz, BC · On-site

$23.55/hr

The Purchasing Agent also plays a key role in supporting program teams and community services ... This check will be conducted every five years. * Initial and ongoing commitment to the values and ...

Seabird Island Band

Purchasing Agent

Agassiz, BC · On-site

CA$23.55/hr

The Purchasing Agent also plays a key role in supporting program teams and community services ... This check will be conducted every five years. * Initial and ongoing commitment to the values and ...

Reimagined Parking

Customer Service Agent

Vancouver, BC · On-site

CA$19 - CA$21/hr

The Customer Success Agent serves as the first point of contact for customers, delivering ... Must successfully pass a background check, in accordance with company policy and applicable laws

CRUISE AMERICA INC

$22/hr

Check RVs on the Departure line for cleanliness, tires, safety issues, fluids and proper supplies ... Answer incoming calls from the general public and walk-in customers. * Book vehicle reservations ...

Indie Campers

Rental Sales Agent

Delta, BC · On-site

CA$21/hr

ABOUT US Indie Campers is a global leader in road trip travel, offering thousands of customers the ... Conduct check-ins/check-outs, briefings, and provide ongoing rental support. Handle service ...

Indie Campers

Rental Sales Agent

Vancouver, BC · On-site

CA$21/hr

ABOUT US Indie Campers is a global leader in road trip travel, offering thousands of customers the ... Conduct check-ins/check-outs, briefings, and provide ongoing rental support. Handle service ...

Sycle LLC

Product Manager - Patient Intake

Vancouver, BC

$130K - $160K/yr

... check-in velocity. * Agentic Execution: Utilize AI multi-agent tools to auto-generate BDD/Gherkin acceptance criteria, mock up user interface wireframes, and test form logic at accelerated speeds.

Executive Aviation

Customer Service Agent

Masset, BC · On-site

Following airline specific check-in policies and procedures * Have proper security clearances * Provide pre-flight first class or priority seating grooming for the flight * Manage passenger boarding ...

Executive Aviation

Customer Service Agent

Sandspit, BC · On-site

Following airline specific check-in policies and procedures * Have proper security clearances * Provide pre-flight first class or priority seating grooming for the flight * Manage passenger boarding ...

Pan Pacific Whistler

Guest Services Agent

Whistler, BC

CA$22.28 - CA$25.12/hr

Create memorable experiences in Whistler! As a Guest Services Agent at Pan Pacific Whistler, you'll ... Providing departure services including luggage pick-up and storage, check-out services and helping ...

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Check In Agent information

What is a check in agent?

Check In Agents are professionals who assist passengers at airports, hotels, or other venues during the check-in process. Their responsibilities typically include verifying identification, issuing boarding passes or room keys, handling luggage, and providing information about services or schedules. They serve as the first point of contact for guests or travelers, ensuring a smooth and efficient start to their journey or stay. Strong communication, customer service skills, and attention to detail are essential qualities for this role.

What are the key skills and qualifications needed to thrive as a check in agent?

To thrive as a Check In Agent, you need excellent customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, point-of-sale systems, and basic office equipment is commonly required. Strong communication, problem-solving abilities, and a calm demeanor under pressure help agents create positive guest experiences. These skills ensure efficient, accurate check-ins and contribute to overall customer satisfaction and smooth operations.

What are some common challenges check in agents face during peak travel periods, and how can they effectively manage them?

During peak travel periods, Check In Agents often encounter high passenger volumes, tight schedules, and increased pressure to resolve issues quickly. Managing long lines, addressing last-minute changes, and maintaining a positive attitude can be challenging. Effective time management, clear communication, and teamwork are essential skills for handling these situations smoothly. Many agents find success by staying organized, anticipating common passenger concerns, and collaborating closely with colleagues and supervisors to ensure a seamless check-in experience.

What cities in British Columbia are hiring for Check In Agent jobs?

Cities in British Columbia with the most Check In Agent job openings:

Check In Agent jobs near you
Infographic showing various Check In Agent job openings in British Columbia as of August 2026, with employment types broken down into 1% As Needed, 60% Full Time, 36% Part Time, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Hotel Guest Services Agent

Langley, BC • On-site

Cascades Casino
See more jobs at Cascades Casinoexternal

Full-time

Retirement

Posted 5 days ago

Job description

Job Type: Casual

Rate of Pay: $18.70/ hour

The Gateway to Your Future

As a Guest Services Agent, you are the first person our guests see, and play an important role in creating a comfortable and memorable Gateway experience. You will receive, check in, and check out hotel guests and respond to inquiries.

A Great Fit, if You

  • Have a smile and patience for everyone you meet, and are willing to go the extra mile to satisfy guests
  • Are empathetic and have a strong sense of urgency to provide solutions
  • Can juggle multiple tasks and stay calm under pressure
  • Are detail oriented and work well with computers
  • Benefit from working flexible hours, evenings, and weekends

We Provide

  • Full benefits package for full-time employees
  • Retirement savings plan
  • Exciting, supportive and fun work environment
  • Family and friends discounts on travel, tech, food, beverage, and fitness
  • Development and training opportunities

Key Responsibilities

  • Makes and confirms reservations via telephone, online and in person
  • Proactively responds to guest needs; answers inquiries pertaining to hotel services, the casino, and local activities
  • Handles guests concerns with tact, and seeks assistance as needed
  • Observes and reports any security issues to a supervisor or appropriate party

What You Bring

  • Three years banquet experience in the hotel conference/hospitality industries
  • Two years supervisory experience
  • Post-secondary education in Hospitality or related field
  • FOOD SAFE Level 1 or equivalent Certificate is an asset
  • Ability to stand for long periods of time
  • Ability to lift up to 50 pounds

Why Work With Us?

Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it?s like to be on a team that values your vision, skill and energy.

Get to Know Gateway

Gateway Casinos & Entertainment Limited (?Gateway?) is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley's Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at www.gatewaycasinos.com.

Apply Now!

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Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.

This job posting is for an existing vacancy. 

Gateway does not utilize any form of artificial intelligence (AI) in the screening, assessment, or selection of applicants.