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Check In Agent Jobs in Alberta (NOW HIRING)

Marriott

Front Desk Agent

Calgary, AB · On-site

POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the ...

Pursuitcollection

Front Desk Agent, Jasper

Jasper, AB · On-site

CA$18.50/hr

Check-out departing guests, review guest accounts * Post incidental charges to rooms and process payments * Use proper telephone etiquette * Handle reservations by phone and in person * Handle a high ...

Signal Security

Security Patrol Agent

Edmonton, AB · On-site

Ability to be precise and consice in your role Position Summary: A Signal Patrol Agent will conduct ... Pass background check and drug test * Must have valid driver's license and good driving record

Pursuitcollection

CA$18.50/hr

Provide a professional, friendly and efficient check-in and check-out process and coordinates efforts to accommodate any requests * Welcome and register arriving guests * Promote and sell rooms

Million Air

Line Service Ramp Agent

Calgary, AB

Our motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen", is evident in every ... Ability to pass a background check * Zero tolerance drug free employer includes pre-employment and ...

Pursuitcollection

Global Reservations Agent

Banff, AB · On-site

CA$18.50/hr

Travel More. As a Global Reservations Agent ,you'llhelp guests plan and book unforgettable ... a criminal record check Preferred * Experience in travel, hospitality, or reservations

Pursuitcollection

Global Reservations Agent

Banff, AB · On-site

CA$18.50/hr

Travel More. As a Global Reservations Agent ,you'llhelp guests plan and book unforgettable ... a criminal record check Preferred * Experience in travel, hospitality, or reservations

LIV HOSPITALITY LLC

$18 - $21/hr

Ability to quickly learn front desk technical procedures, such as: check-in, check-out, selling skills, computer operations, telephone operations, etc. * Strong communication and listening skills and ...

Pomeroy Lodging LP

Front Desk Attendant

Vermilion, AB · On-site

$18/hr

We are looking for a Front Desk Agent to join our team! Are you a personable individual with a ... Efficiently books guest reservations requested by phone, in person, or online. * Processes check ...

AltaML

Intermediate Software Engineer

Edmonton, AB · On-site

CA$90K - CA$110K/yr

We believe in making small bets, failing fast, and being better together. We are on the lookout for ... Same-Agent-Across-Clients north stars. * Technical Autonomy: Resolves the large majority of ...

AltaML

Intermediate Software Engineer

Calgary, AB · On-site

CA$90K - CA$110K/yr

We believe in making small bets, failing fast, and being better together. We are on the lookout for ... Same-Agent-Across-Clients north stars. * Technical Autonomy: Resolves the large majority of ...

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Check In Agent information

What is a check in agent?

Check In Agents are professionals who assist passengers at airports, hotels, or other venues during the check-in process. Their responsibilities typically include verifying identification, issuing boarding passes or room keys, handling luggage, and providing information about services or schedules. They serve as the first point of contact for guests or travelers, ensuring a smooth and efficient start to their journey or stay. Strong communication, customer service skills, and attention to detail are essential qualities for this role.

What are the key skills and qualifications needed to thrive as a check in agent?

To thrive as a Check In Agent, you need excellent customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, point-of-sale systems, and basic office equipment is commonly required. Strong communication, problem-solving abilities, and a calm demeanor under pressure help agents create positive guest experiences. These skills ensure efficient, accurate check-ins and contribute to overall customer satisfaction and smooth operations.

What are some common challenges check in agents face during peak travel periods, and how can they effectively manage them?

During peak travel periods, Check In Agents often encounter high passenger volumes, tight schedules, and increased pressure to resolve issues quickly. Managing long lines, addressing last-minute changes, and maintaining a positive attitude can be challenging. Effective time management, clear communication, and teamwork are essential skills for handling these situations smoothly. Many agents find success by staying organized, anticipating common passenger concerns, and collaborating closely with colleagues and supervisors to ensure a seamless check-in experience.

What cities in Alberta are hiring for Check In Agent jobs?

Cities in Alberta with the most Check In Agent job openings:

Check In Agent jobs near you
Infographic showing various Check In Agent job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 30% Part Time, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Front Desk Agent

Calgary, AB • On-site

Marriott
Traveler Accommodation • 10K+ employees
Learn more about Marriottexternal

Full-time

Re-posted 26 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,191 frontline employees who took The Breakroom Quiz

Job description

POSITION SUMMARY

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: Calgary Airport Marriott In-Terminal Hotel takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance.  If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request.  Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
 
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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