ZipRecruiter

Log In

1

Check In Agent Jobs in Alberta (NOW HIRING)

Dexterra Group

Guest Services Agent

Edmonton, AB · On-site

The Guest Services Agent goes beyond checking in and out. You are responsible for acting as an ... Managing the check-in, check-out process for clients * Ensuring accurate database entry for room ...

Reimagined Parking

Customer Service Agent

Edmonton, AB · On-site

$19 - $21/hr

The Customer Success Agent serves as the first point of contact for customers, delivering ... Must successfully pass a background check, in accordance with company policy and applicable laws

Pomeroy Kananaskis Mountain Lodge

CA$20/hr

Front Desk Agent - Black Diamond Club Rate of Pay: $20.00 per hour THIS JOB IS LOCATED IN ... in and check-out process, guest communication, and delivering authentic hospitality to each and ...

Pomeroy Lodging LP

Front Desk Agent (Part Time)

Olds, AB · On-site

$18/hr

We are looking for a Front Desk Agent to join our team! Are you a personable individual with a ... Efficiently books guest reservations requested by phone, in person, or online. * Processes check ...

Pomeroy Lodging LP

Front Desk Agent

Grande Prairie, AB · On-site

$18 - $22/hr

We are looking for a Front Desk Agent to join our team! Are you a personable individual with a ... phone, in person, or online using hotel reservation and POS systems. * Processes check-ins and ...

Marriott

Front Desk Agent

Edmonton, AB · On-site

POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the ...

next page

Showing results 1-20

All JobsCheck In Agent JobsCheck In Agent Jobs in Alberta

Check In Agent information

What is a check in agent?

Check In Agents are professionals who assist passengers at airports, hotels, or other venues during the check-in process. Their responsibilities typically include verifying identification, issuing boarding passes or room keys, handling luggage, and providing information about services or schedules. They serve as the first point of contact for guests or travelers, ensuring a smooth and efficient start to their journey or stay. Strong communication, customer service skills, and attention to detail are essential qualities for this role.

What are the key skills and qualifications needed to thrive as a check in agent?

To thrive as a Check In Agent, you need excellent customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, point-of-sale systems, and basic office equipment is commonly required. Strong communication, problem-solving abilities, and a calm demeanor under pressure help agents create positive guest experiences. These skills ensure efficient, accurate check-ins and contribute to overall customer satisfaction and smooth operations.

What are some common challenges check in agents face during peak travel periods, and how can they effectively manage them?

During peak travel periods, Check In Agents often encounter high passenger volumes, tight schedules, and increased pressure to resolve issues quickly. Managing long lines, addressing last-minute changes, and maintaining a positive attitude can be challenging. Effective time management, clear communication, and teamwork are essential skills for handling these situations smoothly. Many agents find success by staying organized, anticipating common passenger concerns, and collaborating closely with colleagues and supervisors to ensure a seamless check-in experience.

What cities in Alberta are hiring for Check In Agent jobs?

Cities in Alberta with the most Check In Agent job openings:

Check In Agent jobs near you
Infographic showing various Check In Agent job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 30% Part Time, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Airport Ramp Agent - Seasonal - Fly In Fly Out

Fort Mackay, AB • On-site

Canadian Base Operators
See more jobs at Canadian Base Operatorsexternal

Temporary

This job post has expired 3 days ago. Applications are no longer accepted.

Key responsibilities

  • Perform ground support and ramp airport operations such as aircraft de-icing, marshalling, ground start equipment operation, and baggage handling.

  • Greet, check-in, and verify passengers for flights, manage gate operations, and organize passenger loading and unloading.

  • Operate ground service equipment, conduct safety and environmental checks, and support continuous airport operations.

Job description

**6 Month Seasonal Term with potential to extend**

Canadian Base Operators' & Acden's Firebag Airport team is growing! If you are committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you.

The Ramp Agent Positions are located at the Firebag Airport North of Fort McMurray and the position typically reports directly to the Ramp Agent Team Lead. Their primary focus is to perform the duties associated with Ground Support/Ramp Airport Operations such as but not limited to: aircraft de-icing, aircraft marshalling, ground start equipment operation and baggage handling assigned by the Team Lead in a safe and efficient manner. The successful candidate will be required to perform other skilled and unskilled tasks related to the job to assure continuous operation by our client. Other duties as assigned including Cross Training duties with passenger check in staff.

Duties and responsibilities include but are not limited to:

Marshalling aircraft in and out of the aerodrome

Ability to operate Ground Service Equipment (GSE).

Aircraft deicing and anti-icing

Baggage loading and unloading

Greet and check-in passengers for their flights, verifying documents and identification.

Manage gate operations and flight closure.

Strong communication skills and interpersonal skills.

Commitment to teamwork with fellow employees, pilots, flight attendants and other contractors.

Organize the safe loading and unloading of passengers to and from buses.

Manage all aspects of its business with regards to prevention of pollution and minimize or eliminate adverse environmental and health impacts. This will be achieved by taking into consideration and complying with; federal, provincial and municipal regulations and guidelines, (whichever is the more stringent) in conjunction with customer, employee and public requirements and concerns.

Keep workspaces and general areas clean, orderly and hazard free; wear personal protective equipment

Be able to lift up to 50 pounds

Computer Knowledge required for Passenger Check - In and Online Training

Secondary duties, as required, may include but not limited to: conducting environmental, safety and quality checks, general housekeeping in support of a healthy and safe workplace environment and taking proactive and corrective measures in these areas.

Must be willing and able to travel.

COMPETENCY REQUIREMENTS

Communicates Effectively

Continuous Learning

Teamwork and Collaboration

Values and Respects Others

EDUCATION REQUIREMENTS

Grade 12 or GED Equivalent

The following certifications/designations are considered an asset

Common Safety Orientation - Energy Safety Canada

Wood Buffalo Wildlife Awareness -

Hydrogen Sulfide Awareness

WestJet Training

1+ years of experience with Ramp/Aviation Operations

AVOP

WORK EXPERIENCE REQUIREMENTS

1-3 years of Ramp experience in the aviation industry

SKILLS, ABILITIES, AND OTHER REQUIREMENTS

Proficient/ knowledge and understanding of:

Established Aviation practices, procedures and techniques

Applicable local, and federal labour codes

Organization and time management

Willing and able to travel - flights are provided to the work site from Calgary and or from Edmonton

Hold a valid driver's license,

AVOP

Previous experience with aircraft de-icing and aircraft ground handling

Pre-employment & Random Drug and Alcohol Screening

Annual Drivers Abstract

Criminal Record Check

Canadian Base Operators with Acden welcomes and encourages applications from persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.

#LI-LM2

Employment Type: TEMPORARY

Apply