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Chatbot Jobs in Boston, MA (NOW HIRING)

Mindlance

Sr. Salesforce Developer, Service Cloud

Bedford, MA · On-site

$58.25 - $77.25/hr

... Improve chatbot accuracy using Salesforce Knowledge, product data, and business rules • Configure prompts, intents, actions, and fallback logic • Use Salesforce Data Cloud to support ...

Alsym Energy

Machine Learning Engineer (Malden)

Malden, MA · On-site

$130K - $215K/yr

The goal is not to build a generic chatbot, but to create reliable, production-grade agents that integrate knowledge across internal data silos and materially improve how scientists reason about data.

Charm Sciences

CUSTOMER SERVICE REPRESENTATIVE I

Andover, MA · On-site

$25.25 - $37/hr

Utilize ERP systems, OCR technology, chatbot applications, and customer purchasing platforms to support order processing activities. * Collaborate with Sales, Shipping, Production, Quality, and other ...

New

Doist

Head of Paid (Letaido)

Cambridge, MA · On-site

$90 - $130/hr

Not a chatbot that answers questions, an agent with its own workspace, that does the work: pulls the data, builds the tool, writes the report, ships the page, and keeps it running on a schedule. Ask ...

New

Charm Sciences

CUSTOMER SERVICE REPRESENTATIVE I

Andover, MA · On-site

$25.25 - $37/hr

Utilize ERP systems, OCR technology, chatbot applications, and customer purchasing platforms to support order processing activities. * Collaborate with Sales, Shipping, Production, Quality, and other ...

New

Simply Business

CSC Licensed Service Supervisor

Boston, MA · On-site +1

$67K - $110K/yr

Support cross-departmental efforts to overall Objective Key Results including effective call routing, IVR re-routes, and chatbot deployment. Required Skills: * 2+ years' experience leading teams in a ...

Fidelity Investments

Conversational UX Lead

Boston, MA

$126K/yr

Own the endtoend conversational experience for an AIpowered financial chatbot, from concept through production * Design and evolve agentbased, stateful conversational experiences beyond traditional ...

Fidelity Investments

Conversational UX Lead

Boston, MA · On-site

$126K/yr

Own the end-to-end conversational experience for an AI-powered financial chatbot, from concept through production * Design and evolve agent-based, stateful conversational experiences beyond ...

Travelers

CSC Licensed Service Supervisor

Boston, MA · On-site

$67K - $110K/yr

Support cross-departmental efforts to overall Objective Key Results including effective call routing, IVR re-routes, and chatbot deployment. Required Skills: * 2+ years' experience leading teams in a ...

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Chatbot information

See Boston, MA salary details

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How much do chatbot jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for chatbot in Boston, MA is $60.59, according to ZipRecruiter salary data. Most workers in this role earn between $50.67 and $68.94 per hour, depending on experience, location, and employer.

What is a chatbot?

A Chatbot job involves designing, developing, and maintaining AI-powered conversational agents that interact with users through text or voice. Professionals in this field work on training models, writing dialogue scripts, and improving chatbot performance using machine learning and natural language processing (NLP). They may collaborate with developers, UX designers, and data scientists to enhance user experience and ensure accurate, helpful responses.

What are the key skills and qualifications needed to thrive in the chatbot position, and why are they important?

To thrive as a Chatbot Developer, you need strong programming skills (often in languages like Python or JavaScript) and an understanding of natural language processing (NLP) concepts. Familiarity with chatbot frameworks (such as Dialogflow, Microsoft Bot Framework, or Rasa), API integration, and cloud platforms is highly beneficial. Excellent problem-solving skills, creativity, and the ability to clearly communicate with stakeholders are important soft skills in this role. These abilities are crucial to designing intuitive, effective chatbot solutions that enhance user experiences and meet business objectives.

What are some typical challenges faced when designing and maintaining a chatbot?

Professionals in chatbot development often encounter challenges such as accurately interpreting diverse user inputs, handling unexpected queries, and ensuring the chatbot can scale to accommodate high traffic. Maintaining a balance between automation and the need to escalate complex issues to human agents is also important. Additionally, staying updated with rapidly evolving NLP technologies and user experience best practices is essential. You'll likely collaborate with product managers, UX designers, and customer support teams to continuously improve the chatbot's effectiveness. Overcoming these challenges can be highly rewarding, leading to a more engaging and valuable tool for users.

How do you become a chatbot?

To become a chatbot developer, you typically need programming skills in languages like Python or JavaScript, experience with natural language processing tools, and knowledge of machine learning concepts. Building chatbots also involves understanding user experience design and using platforms such as Dialogflow or Microsoft Bot Framework. Formal education in computer science or related fields can be beneficial, along with hands-on experience in software development.

What are the most commonly searched types of Chatbot jobs in Boston, MA?

The most popular types of Chatbot jobs in Boston, MA are:

What are popular job titles related to Chatbot jobs in Boston, MA?

For Chatbot jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Chatbot jobs in Boston, MA look for?

The top searched job categories for Chatbot jobs in Boston, MA are:

Chatbot jobs near you
Infographic showing various Chatbot job openings in Boston, MA as of August 2026, with employment types broken down into 80% Full Time, 13% Part Time, and 7% Contract. Highlights an 76% Physical, 5% Hybrid, and 19% Remote job distribution, with an average salary of $126,026 per year, or $60.6 per hour.

Junior AI/ML Engineer (Remote)

FocusKPI Inc.

Boston, MA • Remote

Other

Re-posted 3 days ago

Job description

Location: Remote (EST preferred)
Type: Paid Internship or Contract (Full-time)
Start Date: Immediate

Role Overview

We are seeking a Junior AI/ML Engineer to support the development of an enterprise AI chatbot and data intelligence system. This role will focus on building interactive AI agents that connect to enterprise databases, generate insights, and support decision-making.

The position includes hands-on work in both LLM-based chatbot/agent development and machine learning, including building prediction models and integrating them into production workflows. This is a client-facing technical role requiring strong coding ability, analytical thinking, and the ability to work in a fast-paced environment.

Key Responsibilities
  • Develop and deploy AI chatbot/agent solutions for enterprise use cases
  • Integrate LLM-based agents with structured and unstructured enterprise data
  • Connect chat interfaces to SQL/enterprise databases and internal APIs
  • Build and integrate machine learning models (prediction, classification, clustering, etc.)
  • Perform data preprocessing, feature engineering, and model evaluation
  • Integrate ML outputs into chatbot or workflow interfaces
  • Support data pipeline development and automation
  • Collaborate with internal team and occasionally clients to understand requirements
  • Document model logic, workflows, and implementation details
Required Qualifications
  • Bachelor’s or Master’s degree in Computer Science, Data Science, Statistics, Engineering, or related quantitative field
  • Strong Python programming skills
  • Hands-on experience with machine learning (regression, classification, clustering, or similar)
  • Familiarity with ML libraries such as scikit-learn, pandas, numpy, or similar
  • Experience working with databases (SQL, PostgreSQL, or similar)
  • Familiarity with LLM APIs (OpenAI, Claude, or open-source models)
  • Experience building APIs or backend services (FastAPI, Flask, or similar)
  • Strong analytical and problem-solving skills
  • Ability to work independently and communicate clearly
Preferred Qualifications
  • Graduate degree or currently pursuing MS in AI, Data Science, or related field
  • Experience with agent frameworks (LangChain, LlamaIndex, LangGraph, CrewAI, etc.)
  • Experience deploying or integrating ML models into applications
  • Knowledge of vector databases or embeddings
  • Familiarity with AWS, GCP, or Azure
  • Prior internship or project experience building AI/ML applications
How to Apply

Please submit the following to danz@focuskpi.com:

  1. Resume
  2. GitHub or portfolio that includes at least one agentic or AI chatbot project
  3. A short written explanation (3–6 paragraphs) of one project, including:
    • What problem the agent/chatbot solves
    • Architecture and tools used (LLM, framework, database, etc.)
    • Your specific contribution
    • Challenges encountered and how you solved them

Candidates without project examples or explanation will not be considered.

Immediate start preferred.

NOTICE: Please be aware of fraudulent emails regarding job postings, job offers and fake checks. FocusKPI's recruiting team will strictly reach out via @focuskpi.com email domain. If you have received fraudulent emails now or in the past, please report it to https://reportfraud.ftc.gov/ .
The domain @focuskpijobs.com is fraudulent and not related to FocusKPI. Please do not not reply or communicate to anyone with @focuskpijobs.com.

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About FocusKPI

Sourced by ZipRecruiter

Industry

Computing infrastructure providers, data processing, web hosting

Company size

51 - 200 Employees

Headquarters location

Santa Clara, CA, US

Year founded

2010

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