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Chatbot Jobs in Illinois (NOW HIRING)

Create a consistent, connected multi-channel experience across portal, chatbot, virtual agent, mobile, and agent-assisted channels * Enable seamless transitions across channels and support tiers ...

... Chatbot Testing • Cloud Application Testing • SpecFlow for Testing • SQL & Database testing • Test Reports and Dashboards -Testing • User Acceptance Testing Company : ClifyX provides ...

Cloud Telephony Technician

Chicago, IL · On-site

$45K - $55K/yr

Exposure to AI-powered customer engagement, conversational AI, automation or chatbot technologies would be highly advantageous * Confident working across multiple portal-based telephony platforms

Exposure to AI-powered customer engagement, conversational AI, automation or chatbot technologies would be highly advantageous * Confident working across multiple portal-based telephony platforms

Cloud Telephony Technician

Chicago, IL · On-site

$45K - $55K/yr

Exposure to AI-powered customer engagement, conversational AI, automation or chatbot technologies would be highly advantageous * Confident working across multiple portal-based telephony platforms

Cloud Telephony Technician

Chicago, IL · On-site

$45K - $55K/yr

Exposure to AI-powered customer engagement, conversational AI, automation or chatbot technologies would be highly advantageous * Confident working across multiple portal-based telephony platforms

Showing results 21-40

Chatbot information

What is a chatbot?

A Chatbot job involves designing, developing, and maintaining AI-powered conversational agents that interact with users through text or voice. Professionals in this field work on training models, writing dialogue scripts, and improving chatbot performance using machine learning and natural language processing (NLP). They may collaborate with developers, UX designers, and data scientists to enhance user experience and ensure accurate, helpful responses.

What are the key skills and qualifications needed to thrive in the chatbot position, and why are they important?

To thrive as a Chatbot Developer, you need strong programming skills (often in languages like Python or JavaScript) and an understanding of natural language processing (NLP) concepts. Familiarity with chatbot frameworks (such as Dialogflow, Microsoft Bot Framework, or Rasa), API integration, and cloud platforms is highly beneficial. Excellent problem-solving skills, creativity, and the ability to clearly communicate with stakeholders are important soft skills in this role. These abilities are crucial to designing intuitive, effective chatbot solutions that enhance user experiences and meet business objectives.

What are some typical challenges faced when designing and maintaining a chatbot?

Professionals in chatbot development often encounter challenges such as accurately interpreting diverse user inputs, handling unexpected queries, and ensuring the chatbot can scale to accommodate high traffic. Maintaining a balance between automation and the need to escalate complex issues to human agents is also important. Additionally, staying updated with rapidly evolving NLP technologies and user experience best practices is essential. You'll likely collaborate with product managers, UX designers, and customer support teams to continuously improve the chatbot's effectiveness. Overcoming these challenges can be highly rewarding, leading to a more engaging and valuable tool for users.

How do you become a chatbot?

To become a chatbot developer, you typically need programming skills in languages like Python or JavaScript, experience with natural language processing tools, and knowledge of machine learning concepts. Building chatbots also involves understanding user experience design and using platforms such as Dialogflow or Microsoft Bot Framework. Formal education in computer science or related fields can be beneficial, along with hands-on experience in software development.

What are the most commonly searched types of Chatbot jobs in Illinois?

The most popular types of Chatbot jobs in Illinois are:

Infographic showing various Chatbot job openings in Illinois as of August 2026, with employment types broken down into 1% Internship, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 76% Physical, 3% Hybrid, and 21% Remote job distribution.

Contact Center Solution Architect (Chicago, IL)

Cedent

Chicago, IL • On-site

$65 - $85.50/hr

Contractor

Re-posted 6 days ago


Job description

Responsibilities:
  • 5+ years with Conversational AI technology - Chatbots both messages/voice with proven experience delivering IVR, web chat, and AI-powered virtual assistant solutions.
  • Experience integrating these chatbots on web/.com site and then API gateway integrations
  • Orchestration of solutions designs involving above + Middleware + end data system /generative AI+RAG
  • 8+ years of hands on technical experience in Contact Center & CX platforms
  • 8+ years of experience with cloud technologies / infrastructure (AWS)
  • Solid technical understanding of cloud platforms (AWS/Azure/GCP), APIs, CI/CD, web technologies, and DevOps practices.
    • Lead design solutions/solution blue prints, artifacts/ hands on code involving Conversational AI, IVR systems, chatbot/web chat solutions, and cloud-native web applications.
    • Collaborate with technology leads/developers, business SMEs, UX designers, and technology stakeholders to define technical deliveries
    • Drive integration of Voice and Web-based channels with back-end systems, APIs and analytics platforms.
    • Coordinate with Cloud infrastructure teams (AWS, Azure, or GCP) to ensure scalable, secure, and high-performance deployments.
    • Lead/design/architecting API integrations between internal platforms, external systems, and cloud services.
    • Collaborate with development, infrastructure, and product teams to gather integration requirements and translate them into scalable technical solutions.

Department: Preferred Vendors This is a contract to hire position

Cedent logo

About Cedent

Sourced by ZipRecruiter

CEDENT strives to attract and retain the best people and provide an environment where they can all develop professionally and build a rewarding career. As a result, we create an inclusive environment that is rich in diversity, acknowledges each individual's uniqueness and promotes respect, personal achievement and stewardship. Our clients are global and so is CEDENT. We build and maintain a global workforce that includes people from different backgrounds, with a vast range of skills and experience all united by a common culture and commitment to help our clients achieve high performance. Cultivating a diverse workforce and inclusive work environment makes business sense. Our peoples varied skills are the talent engine that powers CEDENT, enabling it in turn to deliver the innovative solutions that help our clients outperform competitors.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

Plano, TX, US

Year founded

2008