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Chatbot Jobs in Illinois (NOW HIRING)

CCaaS Lead (DevOps/Chatbot)

Chicago, IL ยท On-site

$54.25 - $74.50/hr

CCaaS Lead (DevOps/Chatbot) Location: Chicago, IL, USA 60606 JD: * 10+ years of full-stack development experience * Google Dialog flow or similar platform experience (Kore.ai, Amelia.ai, Netomi0 ...

Senior Program Manager

Northbrook, IL ยท On-site

$75 - $95/hr

Lead end-to-end delivery of an AI-powered customer service chatbot implementation * Drive roadmap planning, project execution, timeline management, and stakeholder communication * Partner with ...

Solution Architect

Chicago, IL ยท On-site

$65 - $85.50/hr

Designed and deployed chatbot solutions across web and mobile platforms * Cloud Architecture: * Strong preference for AWS expertise-especially Lex, Lambda, S3, API Gateway, DynamoDB * Familiar with ...

Lead AI/ML Engineer - Remote

Schaumburg, IL ยท On-site +1

$100K - $132K/yr

This role collaborates with enterprise architecture, capability teams, and vendors to architect robust, secure, and scalable solutions for our core conversational chatbot platform utilized by both ...

Lead AI/ML Engineer - Remote

Schaumburg, IL ยท On-site +1

$100K - $132K/yr

This role collaborates with enterprise architecture, capability teams, and vendors to architect robust, secure, and scalable solutions for our core conversational chatbot platform utilized by both ...

Contact Center Solution Architect

Chicago, IL ยท Remote

$65 - $85.50/hr

Lead design solutions/solution blue prints, artifacts/ hands on code involving Conversational AI , IVR systems , chatbot/web chat solutions , and cloud-native web applications . * Collaborate with ...

Fullstack Tech Lead

Chicago, IL ยท On-site

$55 - $60/hr

Develop and maintain full-stack applications using modern frameworks (e.g., React, Javascript, Node.js, Spring Boot) & chatbot integrations. * Collaborate with cross-functional teams to define ...

IL

$52.50 - $72.25/hr

Improve chatbot performance through metrics such as containment rate and resolution rate. Required Skills * Strong experience with ServiceNow AI Agent Studio (Yokohama/Zurich). * Hands-on experience ...

New

IL ยท On-site

$55 - $75.75/hr

Improve chatbot performance through metrics such as containment rate and resolution rate. Required Skills * Strong experience with ServiceNow AI Agent Studio (Yokohama/Zurich). * Hands-on experience ...

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Chatbot information

What is a chatbot?

A Chatbot job involves designing, developing, and maintaining AI-powered conversational agents that interact with users through text or voice. Professionals in this field work on training models, writing dialogue scripts, and improving chatbot performance using machine learning and natural language processing (NLP). They may collaborate with developers, UX designers, and data scientists to enhance user experience and ensure accurate, helpful responses.

What are the key skills and qualifications needed to thrive in the chatbot position, and why are they important?

To thrive as a Chatbot Developer, you need strong programming skills (often in languages like Python or JavaScript) and an understanding of natural language processing (NLP) concepts. Familiarity with chatbot frameworks (such as Dialogflow, Microsoft Bot Framework, or Rasa), API integration, and cloud platforms is highly beneficial. Excellent problem-solving skills, creativity, and the ability to clearly communicate with stakeholders are important soft skills in this role. These abilities are crucial to designing intuitive, effective chatbot solutions that enhance user experiences and meet business objectives.

What are some typical challenges faced when designing and maintaining a chatbot?

Professionals in chatbot development often encounter challenges such as accurately interpreting diverse user inputs, handling unexpected queries, and ensuring the chatbot can scale to accommodate high traffic. Maintaining a balance between automation and the need to escalate complex issues to human agents is also important. Additionally, staying updated with rapidly evolving NLP technologies and user experience best practices is essential. You'll likely collaborate with product managers, UX designers, and customer support teams to continuously improve the chatbot's effectiveness. Overcoming these challenges can be highly rewarding, leading to a more engaging and valuable tool for users.

How do I become a chatbot?

To become a chatbot developer, you should learn programming languages such as Python or JavaScript, understand natural language processing (NLP) tools, and gain experience with chatbot platforms like Dialogflow or Microsoft Bot Framework. Building skills in AI, machine learning, and conversational design is also beneficial for creating effective chatbots.
What are the most commonly searched types of Chatbot jobs in Illinois? The most popular types of Chatbot jobs in Illinois are:
What job categories do people searching Chatbot jobs in Illinois look for? The top searched job categories for Chatbot jobs in Illinois are:
Infographic showing various Chatbot job openings in Illinois as of August 2026, with employment types broken down into 13% Full Time, and 87% Contract. Highlights an 62% In-person, and 38% Remote job distribution.

CCaaS Lead (DevOps/Chatbot)

Noblesoft Technologies

Chicago, IL โ€ข On-site

$54.25 - $74.50/hr

Contractor

Re-posted 24 days ago


Job description

Job Title:  CCaaS Lead (DevOps/Chatbot)

Location:  Chicago, IL, USA 60606

JD: 

  • 10+ years of full-stack development experience
  • Google Dialog flow or similar platform experience (Kore.ai, Amelia.ai, Netomi0, Conversational bot building, along with experience integrating those bots with APIs for automation
  • Develop and maintain Chatbot, chatbot implementations & integrations to .com/in-app/SMS using python. A through hands on experience of Services integration knowledge for APIs is required.
  • Collaborate with cross-functional teams to define, design, and ship new features
  • Integrate APIs and third-party services, including aviation data feeds and NLP engines
  • Optimize applications for performance, scalability, and reliability
  • Participate in code reviews, testing, and CI/CD pipeline management
  • Contribute to architectural decisions and technical documentation
  • Engage in agile ceremonies and sprint planning across distributed teams