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Chatbot Writer Jobs in Washington (NOW HIRING)

UNISSANT

Senior Software Engineer

Ashburn, VA · Remote

$125K - $165K/yr

Build user interfaces, APIs, middleware, data services, and back-end components for RAG/chatbot ... Excellent verbal and written communication skills, with the ability to explain architecture ...

RIVA Solutions Inc.

Web Administrator

Reston, VA · On-site

$85K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... improvements, chatbot content, search tuning, and knowledge base updates. * Support content ... Strong customer service, written communication, organization, follow-up, and prioritization skills.

RIVA Solutions Inc.

Web Administrator

Reston, VA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... improvements, chatbot content, search tuning, and knowledge base updates. * Support content ... Strong customer service, written communication, organization, follow-up, and prioritization skills.

RIVA Solutions Inc.

Web Administrator

Reston, VA · On-site +1

$85K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... improvements, chatbot content, search tuning, and knowledge base updates. * Support content ... Strong customer service, written communication, organization, follow-up, and prioritization skills.

Freddie Mac

Accounting and Finance Analyst

Mclean, VA · On-site

Excellent communication skills, both written and verbal * Strong Microsoft Office skills * Experience with or willingness to learn AI tools, including chatbot systems such as FredAI, to support ...

Freddie Mac

Accounting and Finance Analyst

Mclean, VA · On-site

Excellent communication skills, both written and verbal * Strong Microsoft Office skills * Experience with or willingness to learn AI tools, including chatbot systems such as FredAI, to support ...

Unissant

Senior Software Engineer

Ashburn, VA · Remote

$125K - $165K/yr

Build user interfaces, APIs, middleware, data services, and back-end components for RAG/chatbot ... Excellent verbal and written communication skills, with the ability to explain architecture ...

Capital One

Manager, Content Design

Mclean, VA

Leverage your high degree of skill in writing and user experience design to craft compelling ... and chatbot responses that support end-to-end user flows Leadership: Lead design projects ...

Software Guidance & Assistance

Data Engineer

Rockville, MD · On-site

$116K - $140K/yr

Write clean, well-tested code; contribute to CI/CD Jenkins pipelines and infrastructure-as-code on ... just chatbot interfaces) * Hands-on experience with at least one agent framework: LangChain ...

Dataquad Inc.

GenAI Engineer

Rockville, MD · On-site

$116K - $140K/yr

... capabilities • Write clean, well-tested code; contribute to CI/CD Jenkins pipelines and ... just chatbot interfaces) • Hands-on experience with at least one agent framework: LangChain ...

Freddie Mac

Accounting and Finance Analyst

Mclean, VA · On-site

Excellent communication skills, both written and verbal * Strong Microsoft Office skills * Experience with or willingness to learn AI tools, including chatbot systems such as FredAI, to support ...

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Showing results 21-40

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Chatbot Writer information

See Washington salary details

$13

$27

$48

How much do chatbot writer jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for chatbot writer in Washington is $27.51, according to ZipRecruiter salary data. Most workers in this role earn between $20.96 and $31.59 per hour, depending on experience, location, and employer.

What is a chatbot writer?

A Chatbot Writer creates and designs conversational scripts for AI chatbots, ensuring they provide helpful, engaging, and natural-sounding responses. They collaborate with developers, UX designers, and businesses to craft dialogues that align with brand voice and customer needs. Their work involves structuring chatbot flows, optimizing user interactions, and improving chatbot accuracy through testing and refinement.

What are the typical daily responsibilities of a chatbot writer?

As a Chatbot Writer, your daily tasks often include drafting and refining conversational scripts, collaborating with product managers and developers to ensure smooth chatbot interactions, and testing dialogues for clarity and effectiveness. You may also analyze user feedback to identify areas for improvement and update content accordingly. Regular meetings with UX designers and subject matter experts help align the chatbot’s tone and functionality with company objectives. This role often requires balancing creative messaging with technical logic to deliver a seamless and engaging user experience.

What are the key skills and qualifications needed to thrive as a chatbot writer?

To thrive as a Chatbot Writer, you need strong writing and editing skills, an understanding of conversational design, and familiarity with user experience (UX) principles. Experience with chatbot platforms (such as Dialogflow, Botpress, or Chatfuel) and knowledge of markup languages or scripting can be advantageous. Creativity, adaptability, and strong collaboration skills help you craft engaging dialogues tailored to diverse audiences. These abilities are essential for producing effective, user-friendly chatbot content that aligns with business goals and enhances customer experiences.

How do I become a chatbot writer?

To become a chatbot writer, develop strong writing and communication skills, familiarize yourself with chatbot platforms and scripting languages, and gain experience in conversational design or AI content creation. Building a portfolio of chatbot scripts and understanding user intent can improve your prospects in this field.

What are the most commonly searched types of Chatbot Writer jobs in Washington?

The most popular types of Chatbot Writer jobs in Washington are:

What are popular job titles related to Chatbot Writer jobs in Washington?

For Chatbot Writer jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Chatbot Writer jobs in Washington look for?

The top searched job categories for Chatbot Writer jobs in Washington are:

Chatbot Writer jobs near you
Infographic showing various Chatbot Writer job openings in Washington as of August 2026, with employment types broken down into 68% Full Time, 29% Part Time, and 3% Contract. Highlights an 64% Physical, 3% Hybrid, and 33% Remote job distribution, with an average salary of $57,218 per year, or $27.5 per hour.

FLEX Director, Solution Architect

Marriott International

Bethesda, MD • On-site

$57.22 - $99.03/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,186 frontline employees who took The Breakroom Quiz

54th of 108 rated hotels

Job description


This is a temporary position.
JOB SUMMARY
The FLEX Director, Solution Architect - IT Service Management (ITSM) Virtual Agents is a senior technical leader responsible for defining, designing, and delivering enterprise-scale virtual agent and conversational AI solutions across IT Service Management (ITSM) and related platforms.
This role combines strategic architecture, hands-on development leadership, and platform governance, with deep expertise in both no-code/low-code (e.g., ServiceNow Virtual Agent, IBM Watson, Microsoft Copilot Studio) and pro-code development frameworks (e.g., APIs, middleware orchestration, custom AI integrations).
The architect will lead the design and evolution of intelligent virtual agent ecosystems that enable self-service, automation, and AI-driven support experiences, integrated across ITSM, HR, and enterprise systems.
CANDIDATE PROFILE
Education and Experience
Required
  • Bachelor's Degree in Information Systems or related field or equivalent experience, education, and certification
  • 8+ years of IT service operations experience with a minimum of 3+ years as a Solution Architect, Lead Developer or Lead Engineer
  • 5+ years of relevant experience with implementing ITSM Platform solutions
  • Proven experience designing and deploying virtual agents / chatbots
  • Strong hands-on development experience in:
    • Python (required) for AI/ML integration, automation, and backend services
    • JavaScript and platform-native scripting (eg, ServiceNow scripting)

Preferred
  • Experience with:
    • ServiceNow Virtual Agent, AWA, and ITSM workflows
    • Microsoft Copilot Studio or similar conversational AI platforms
  • Excellent verbal and written communication skills with the ability to create compelling materials for technical and executive audiences
  • Experience and working knowledge of virtual agent chatbot solutions including (but not limited to) Microsoft Copilot, Moveworks, Amazon Lex, ServiceNow Virtual Agent
  • Experience with planning solutions focused on low code/no code implementations while minimizing customizations
  • Experience planning and implementing integrations between ServiceNow and other systems, guiding developers or engineers, and providing alternative analysis and recommendations
  • Experience in designing and developing solutions with SaaS solutions such as ServiceNow in an Agile Software Development environment
  • Recent experience with private and public cloud concepts
  • Strong understanding of the software development life cycle (SDLC)
  • Experience deploying web applications with a focus on User Experience and Responsive code for multi-device compatibility
  • Demonstrates strong executive presence and strategic thinking skills
  • Ability to evaluate and communicate operational metrics and issues to leadership
  • A thorough understanding of the interdependence of systems and their impact to the business
  • End to end infrastructure lifecycle experience from "chip to chiller" inclusive of servers, storage, data centers, databases, middleware and web/application environments
  • Proven ability to effectively prioritize and execute tasks in a high-pressure environment
  • Demonstrated ability to assess customer/client needs, creatively approach solutions, decide and influence appropriate courses of action
  • Ability to understand and communicate the lifecycle of technologies and applications and to translate into business strategies for the client organizations
  • Experience in working with multi-vendor development environment
  • Strong analytical, problem-solving, and decision-making capabilities
  • Ability to accomplish results through others, particularly by establishing relationships, effective controls and leading in a managed service environment
  • Experience of working with ServiceNow platform for global customers
  • ServiceNow Certified System Administrator and ServiceNow Certified Implementation Specialist
  • Agile/Scrum certifications
  • ITIL Foundations Certification

CORE WORK ACTIVITIES
Architecture & Strategy
  • Define and maintain the enterprise architecture roadmap for ITSM virtual agents and conversational AI platforms
  • Design scalable, secure, and reusable frameworks for:
  • Virtual agent workflows and orchestration
  • AI-driven automation and self-healing capabilities
  • Integration with ITSM, HRSD, ACD/IVR, and external systems
  • Establish architecture standards, design patterns, and governance models for virtual agent solutions
  • Partner with product and business leaders to translate roadmap priorities into technical designs
  • Evaluate emerging AI/GenAI technologies and define adoption strategies

Solution Design & Development Leadership
  • Act as a hands-on lead developer, contributing directly to design, prototyping, and development of complex virtual agent solutions
  • Lead end-to-end solution design across:
  • No-code/low-code platforms (IBM Watson, ServiceNow Virtual Agent, Copilot Studio)
  • Pro-code implementations (custom APIs, middleware, AI services)
  • Write and maintain production-quality code supporting:
  • Conversational orchestration layers
  • Integration services and automation frameworks
  • AI/ML-enabled workflows
  • Define and implement advanced conversational design patterns, including:
  • Intent classification and entity recognition
  • Multi-turn dialogue orchestration
  • Context management and session memory
  • Lead development of reusable frameworks, accelerators, and shared services
  • Conduct code reviews and enforce engineering best practices across teams

Software Engineering & AI Development
  • Design, develop, and maintain backend services and AI enablement layers supporting virtual agent solutions
  • Utilize Python as a primary development language for:
  • AI/ML integration and orchestration
  • Workflow automation and data processing pipelines
  • API development and service orchestration
  • Develop and integrate solutions using:
  • REST and event-driven APIs
  • Microservices and cloud-native architectures
  • Build components supporting:
  • LLM-based conversational workflows and prompt execution
  • Knowledge retrieval and search augmentation
  • Intelligent routing and decisioning logic
  • Partner with AI and data teams to bring models into production-ready solutions
  • Ensure engineering solutions meet enterprise standards for scalability, security, and reliability

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
About Us
All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.
Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave.
Washington Applicants Only: Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually.
Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.
About the Team
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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