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Chatbot Tester Jobs in Washington (NOW HIRING)

Guidehouse

UI/UX Designer

Mclean, VA · Remote

... chatbot-related touchpoints, and public-facing digital services. You will work closely with federal stakeholders, product owners, developers, testers, accessibility specialists, content contributors ...

Guidehouse

UI/UX Designer

Rockville, MD · Remote

... chatbot-related touchpoints, and public-facing digital services. You will work closely with federal stakeholders, product owners, developers, testers, accessibility specialists, content contributors ...

Guidehouse

UI/UX Designer

Rockville, MD · On-site

... chatbot-related touchpoints, and public-facing digital services. You will work closely with federal stakeholders, product owners, developers, testers, accessibility specialists, content contributors ...

RIVA Solutions Inc.

Information Resources Lead

Reston, VA · On-site

$95K/yr

Conduct quality control and testing on taxonomy tagging, AI search, chatbot content, and search-related improvements in coordination with web services and QA teams. * Locate federally funded research ...

JS Consulting

Support Engineer

Tysons Corner, VA · On-site

Proactive development and testing - remainder of time * They are developing generative AI regulatory specific chatbot similar to a chatGPT. * Called "FILLIP" - platform can process long documents

Guidehouse

Senior Scrum Master

Mclean, VA · Hybrid

$51.75 - $70.75/hr

Support delivery of Grants.gov operations, maintenance, enhancements, forms work, chatbot updates ... Testing coordination, release readiness, operational support, and continuous improvement

Guidehouse

Senior Scrum Master

Rockville, MD · Hybrid

$52.25 - $71.25/hr

Support delivery of Grants.gov operations, maintenance, enhancements, forms work, chatbot updates ... Testing coordination, release readiness, operational support, and continuous improvement

Guidehouse

Cybersecurity Specialist

Rockville, MD · On-site

... testers, IV&V partners, helpdesk partners, and program leadership to help ensure Grants.gov ... chatbot capabilities, integrations, and related support systems. * Contribute to Authority to ...

RIVA Solutions Inc.

Technical Lead

Reston, VA · On-site

$108 - $132/hr

Partner with QA and Trusted Tester resources to confirm that implemented features satisfy ... Experience with Google Analytics/DAP, search analytics, SEO, data visualization embedding, chatbot ...

Guidehouse

Cybersecurity Specialist

Mclean, VA · On-site

... testers, IV&V partners, helpdesk partners, and program leadership to help ensure Grants.gov ... chatbot capabilities, integrations, and related support systems. * Contribute to Authority to ...

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Showing results 21-40

All JobsChatbot Tester JobsChatbot Tester Jobs in Washington

Chatbot Tester information

What are the key skills and qualifications needed to thrive in the chatbot tester position, and why are they important?

To thrive as a Chatbot Tester, you need a solid understanding of software testing principles, strong analytical skills, and familiarity with chatbot or conversational AI platforms. Experience with testing tools like Selenium, Postman, and chatbot development environments, as well as knowledge of QA methodologies or ISTQB certification, is highly valuable. Excellent communication, attention to detail, and problem-solving abilities are crucial soft skills for identifying and describing chatbot issues. Mastering these skills ensures chatbots are accurate, user-friendly, and aligned with business requirements, making the tester an integral part of the development process.

What are the typical daily responsibilities of a chatbot tester?

As a Chatbot Tester, your day-to-day tasks typically involve creating and executing test cases to evaluate chatbot functionality, accuracy, and user experience. You’ll interact with the chatbot across multiple scenarios, document defects or unexpected behaviors, and collaborate closely with developers and conversational designers to resolve issues. Regular responsibilities also include reviewing conversation logs to spot inconsistencies, ensuring compliance with language and tone guidelines, and updating test cases as the chatbot evolves. This role is highly collaborative, so clear communication and adaptability are important for working in cross-functional teams. Gaining hands-on experience with various tools and workflows can also set you up for advancement into more senior testing or QA roles.

What is a chatbot tester?

A Chatbot Tester is responsible for evaluating and improving chatbot performance by testing its responses, functionality, and user interactions. They identify bugs, inconsistencies, and areas for improvement to enhance user experience. Testers use various testing methods, including manual and automated testing, to ensure the chatbot understands and responds accurately. Their role helps refine chatbot behavior, making interactions more natural and efficient.

What are popular job titles related to Chatbot Tester jobs in Washington? For Chatbot Tester jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Chatbot Tester jobs in Washington look for? The top searched job categories for Chatbot Tester jobs in Washington are:
What cities in Washington are hiring for Chatbot Tester jobs? Cities in Washington with the most Chatbot Tester job openings:
Chatbot Tester jobs near you
Infographic showing various Chatbot Tester job openings in Washington as of August 2026, with employment types broken down into 57% Full Time, and 43% Contract. Highlights an 100% In-person job distribution.

Web Content / UX Lead Strategist

RIVA Solutions Inc.

Reston, VA • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

Position: Web Content / UX Lead Strategist 
Location: Hybrid or Remote 
Terms: Full Time 
Clearance: U.S. Citizenship Preferred; Ability to Obtain Public Trust 
Travel: 0–10% 
 
RESULTS. INNOVATION. VALUES. ACCOUNTABILITY. 
That’s RIVA. 
We’re a mission-driven IT services company and systems integrator supporting digital transformation and modernization for Federal government agencies. Since 2009, we’ve partnered with our customers to solve complex challenges through smart, practical innovation to deliver real outcomes where they matter most. Our teams are made up of industry-leading experts who are passionate about doing great work and making a difference. We don’t just develop solutions—we support efforts that strengthen communities and serve the public good. 
 
RIVA’s culture is built on four core values: Results, Innovation, Values, and Accountability (R.I.V.A.). They guide how we work, how we collaborate, and how we measure success. Our employee-first approach is rooted in trust, ownership, and meaningful work. By investing in our people and fostering a flexible, supportive environment, employees have the opportunity to grow their skills, contribute ideas, and make an impact from day one—all while supporting missions that matter. 
 
Position Overview 
RIVA Solutions is seeking a Web Content / UX Lead Strategist to provide strategic direction for Federal client digital experiences and content modernization initiatives. The ideal candidate will lead UX strategy, content organization, navigation, metadata, SEO, analytics-driven improvements, and usability testing efforts while collaborating closely with program offices, developers, content managers, accessibility testers, and Government stakeholders. This role is responsible for improving digital experiences across websites, microsites, landing pages, search experiences, data visualizations, and related web products. 
 
Core Responsibilities 
  • Lead UX strategy, content strategy, information architecture, navigation, taxonomy, metadata, and SEO recommendations for Federal client websites. 
  • Facilitate stakeholder meetings to gather business, content, design, accessibility, and user experience requirements for web initiatives. 
  • Develop wireframes, clickable prototypes, sitemaps, content models, navigation recommendations, content inventories, migration strategies, and design concepts. 
  • Guide content migration, consolidation, archiving, and reorganization activities to improve findability and reduce content duplication. 
  • Use analytics, DAP/Google Analytics, Voice of Customer feedback, search logs, public inquiry trends, and usability findings to recommend digital experience improvements. 
  • Lead or support usability studies, card sorts, heuristic reviews, stakeholder interviews, and usability analysis activities. 
  • Coordinate with developers to ensure UX designs are implemented accurately, responsively, accessibly, and consistently across platforms and devices. 
  • Partner with IR staff and content analysts to maintain taxonomy governance, content tagging standards, and search improvement processes. 
  • Support chatbot, AI search, related content, automated suggestions, and similar digital capabilities by identifying user questions, content gaps, and metadata improvements. 
  • Provide strategic guidance on content placement, microsite creation, visual design, plain language, content standards, and digital product roadmaps. 
  • Minimum Qualifications 
  • Demonstrated experience leading UX, content strategy, web design, information architecture, taxonomy, or digital communications efforts for public-facing websites. 
  • Experience creating wireframes, prototypes, sitemaps, content inventories, navigation models, requirements documents, and user-focused design artifacts. 
  • Strong understanding of plain language, metadata, SEO, analytics, content governance, and web content lifecycle management. 
  • Experience working with Drupal or comparable WCMS platforms and cross-functional teams of developers, content managers, testers, and stakeholders. 
  • Working knowledge of Section 508/WCAG, USWDS, responsive design, mobile-first design, and Federal web requirements. 
  • Ability to translate complex public health, research, or policy content into clear, user-centered digital experiences. 
 
Preferred Qualifications 
  • Experience with Google Analytics, Tag Manager, DAP, ForeSee, Voice of Customer tools, Tableau, search analytics, or chatbot governance. 
  • Experience with Axure, Figma, Adobe XD, Sketch, Visio, Miro, or comparable UX/design tools. 
  • Experience supporting Federal, Federal client, healthcare quality, public health, scientific dissemination, or research-focused web properties. 
  • Google Analytics certification, Certified ScrumMaster (CSM), UX certification, IA/taxonomy training, or comparable credential. 
 
Salary 
$120K 
 
RIVA Benefits 
  • Paid Time Off / Sick Leave 
  • Health, Dental, and Vision Coverage 
  • Life Insurance 
  • 401(k) Retirement Plan with Company Match 
  • HSA/FSA Spending Accounts 
  • Long- and Short-Term Disability 
  • Pet Insurance 
  • Wellness Program Initiatives 
  • RIVA Flex (Flexible Hours and Hybrid Support, where applicable) 
  • Additional Workplace Benefits 
 
Equal Opportunity Statement 
RIVA Solutions is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and related conditions), sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any protected class. 
 
If you need a reasonable accommodation to search for a job opening or to submit an online application, please email accommodations@rivasolutionsinc.com. Only messages left for this purpose will be returned.