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Chatbot Tester Jobs in Virginia (NOW HIRING)

RIVA Solutions Inc.

Information Resources Lead

Reston, VA · On-site

$95K/yr

Conduct quality control and testing on taxonomy tagging, AI search, chatbot content, and search-related improvements in coordination with web services and QA teams. * Locate federally funded research ...

JS Consulting

Support Engineer

Tysons Corner, VA · On-site

... testing - remainder of time • They are developing generative AI regulatory specific chatbot similar to a chatGPT. • Called "FILLIP" - platform can process long documents • Complexity - lots of ...

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Chatbot Tester information

What are the key skills and qualifications needed to thrive in the Chatbot Tester position, and why are they important?

To thrive as a Chatbot Tester, you need a solid understanding of software testing principles, strong analytical skills, and familiarity with chatbot or conversational AI platforms. Experience with testing tools like Selenium, Postman, and chatbot development environments, as well as knowledge of QA methodologies or ISTQB certification, is highly valuable. Excellent communication, attention to detail, and problem-solving abilities are crucial soft skills for identifying and describing chatbot issues. Mastering these skills ensures chatbots are accurate, user-friendly, and aligned with business requirements, making the tester an integral part of the development process.

What are the typical daily responsibilities of a Chatbot Tester?

As a Chatbot Tester, your day-to-day tasks typically involve creating and executing test cases to evaluate chatbot functionality, accuracy, and user experience. You’ll interact with the chatbot across multiple scenarios, document defects or unexpected behaviors, and collaborate closely with developers and conversational designers to resolve issues. Regular responsibilities also include reviewing conversation logs to spot inconsistencies, ensuring compliance with language and tone guidelines, and updating test cases as the chatbot evolves. This role is highly collaborative, so clear communication and adaptability are important for working in cross-functional teams. Gaining hands-on experience with various tools and workflows can also set you up for advancement into more senior testing or QA roles.

What is a Chatbot Tester job?

A Chatbot Tester is responsible for evaluating and improving chatbot performance by testing its responses, functionality, and user interactions. They identify bugs, inconsistencies, and areas for improvement to enhance user experience. Testers use various testing methods, including manual and automated testing, to ensure the chatbot understands and responds accurately. Their role helps refine chatbot behavior, making interactions more natural and efficient.

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Chatbot Tester jobs near you

Product Manager - Conversational AI

Forhyre

Mclean, VA

Full-time

Re-posted 3 days ago

Job description

Are you passionate about the future of AI and its potential to transform business operations?

Join ChatBotz.ai, an innovative company at the forefront of developing intelligent chatbot solutions. We are seeking a highly skilled and motivated Product Manager to lead our Conversational AI team.

As a Product Manager - Conversational AI at ChatBotz.ai, you will play a pivotal role in driving the development and success of our cutting-edge chatbot technology. You will be responsible for overseeing the entire product lifecycle, from ideation to launch and beyond. Your expertise in Conversational AI will shape the future of our chatbot solutions, enabling us to provide personalized and interactive experiences for users.

Responsibilities:

  • Lead the product strategy and vision for our Conversational AI solutions, ensuring alignment with the company's overall goals and objectives.
  • Conduct market research and analysis to identify customer needs, trends, and opportunities in the Conversational AI space.
  • Collaborate with cross-functional teams including engineering, design, and business development to define product requirements and specifications.
  • Drive the product roadmap, making data-driven decisions and prioritizing features and enhancements based on customer feedback and market demand.
  • Work closely with the engineering team to define technical requirements and ensure successful implementation of new features and functionalities.
  • Monitor product performance, conduct user testing, and gather feedback to continuously improve the user experience and optimize product performance.
  • Stay up-to-date with industry trends and advancements in Conversational AI technology, bringing fresh ideas and innovative approaches to drive product innovation.

Requirements:

  • Bachelor's degree in Computer Science, Engineering, or a related field. A Master's degree is a plus.
  • Proven experience as a Product Manager in the AI or Conversational AI industry.
  • Strong knowledge of Conversational AI technologies, including Natural Language Processing (NLP) and Machine Learning (ML).
  • Familiarity with chatbot platforms, frameworks, and tools.
  • Excellent analytical skills with the ability to translate complex technical concepts into clear product requirements.
  • Strong leadership and communication skills to effectively collaborate with cross-functional teams.
  • Experience in Agile software development methodologies.
  • A passion for innovation and a deep understanding of customer needs.

Join ChatBotz.ai today and be part of a dynamic team that is revolutionizing businesses through the power of Conversational AI. Apply now to shape the future of intelligent chatbot solutions!