$16.75 - $23/hr
We offer cloud based Helpdesk, Live Chat and Enterprise AI Chatbot solutions. We offer competitive ... Positive attitude, empathy, and a genuine commitment to ensuring customer success. Proficiency with ...
$16.75 - $23/hr
We offer cloud based Helpdesk, Live Chat and Enterprise AI Chatbot solutions. We offer competitive ... Positive attitude, empathy, and a genuine commitment to ensuring customer success. Proficiency with ...
$16.75 - $23/hr
We offer cloud based Helpdesk, Live Chat and Enterprise AI Chatbot solutions. We offer competitive ... Positive attitude, empathy, and a genuine commitment to ensuring customer success. Proficiency with ...
Foster City, CA · On-site
$198K - $273K/yr
Own AI, Chatbot & Automation Initiatives * Lead the strategy and implementation of chatbot and ... Define and track success metrics such as automation rate, deflection, CSAT, and resolution time
Quick apply
Foster City, CA · On-site
$198K - $273K/yr
Own AI, Chatbot & Automation Initiatives * Lead the strategy and implementation of chatbot and ... Define and track success metrics such as automation rate, deflection, CSAT, and resolution time
Foster City, CA · On-site
$198K - $273K/yr
Own AI, Chatbot & Automation Initiatives * Lead the strategy and implementation of chatbot and ... Define and track success metrics such as automation rate, deflection, CSAT, and resolution time
Foster City, CA · On-site
$198K - $273K/yr
Own AI, Chatbot & Automation Initiatives * Lead the strategy and implementation of chatbot and ... Define and track success metrics such as automation rate, deflection, CSAT, and resolution time
Foster City, CA · On-site
$198K - $273K/yr
Own AI, Chatbot & Automation Initiatives * Lead the strategy and implementation of chatbot and ... Define and track success metrics such as automation rate, deflection, CSAT, and resolution time
Foster City, CA · On-site
$198K - $273K/yr
Own AI, Chatbot & Automation Initiatives * Lead the strategy and implementation of chatbot and ... Define and track success metrics such as automation rate, deflection, CSAT, and resolution time
... website chatbot, and other bolt‑on solutions. We also provide AI Scrubbed Lead Gen Lists and ... customer success to help businesses modernize their communications infrastructure. Roles ...
... website chatbot, and other bolt‑on solutions. We also provide AI Scrubbed Lead Gen Lists and ... customer success to help businesses modernize their communications infrastructure. Roles ...
New York, NY · On-site
$92K - $115K/yr
Experience in Customer Success or Support, Content Operations, Trust & Safety, QA, or similar ... Bonus: experience with chatbot authoring, AI evaluation, or support QA. Compensation Flex takes a ...
New York, NY · On-site
$92K - $115K/yr
Experience in Customer Success or Support, Content Operations, Trust & Safety, QA, or similar ... Bonus: experience with chatbot authoring, AI evaluation, or support QA. Compensation Flex takes a ...
... Chatbot Arena. Position: Backend Engineer Nexusflow is currently adding Backend Engineers to our ... customer success Qualification Required * Experience in ML model or ML data pipeline deployment (on ...
... Chatbot Arena. Position: Backend Engineer Nexusflow is currently adding Backend Engineers to our ... customer success Qualification Required * Experience in ML model or ML data pipeline deployment (on ...
We're rebuilding Amperity as an AI-first company-not bolting a chatbot onto old software, but ... If you're interested in joining Amperity's Customer Success Team but don't see an opportunity that ...
We're rebuilding Amperity as an AI-first company-not bolting a chatbot onto old software, but ... If you're interested in joining Amperity's Customer Success Team but don't see an opportunity that ...
Phoenix, AZ · On-site +1
You'll own Swift CX, our AI chatbot, and shape how AI-assisted triage and first response keep ... You partner for real with CX Ops, Customer Success, Professional Services, and Enablement so ...
Phoenix, AZ · On-site +1
You'll own Swift CX, our AI chatbot, and shape how AI-assisted triage and first response keep ... You partner for real with CX Ops, Customer Success, Professional Services, and Enablement so ...
Palo Alto, CA · On-site
... Chatbot Arena. Position: Applied ML Engineers Nexusflow is currently adding Applied ML Engineers to ... deployment and customer success Qualification Required * Research or industrial engineering ...
Palo Alto, CA · On-site
... Chatbot Arena. Position: Applied ML Engineers Nexusflow is currently adding Applied ML Engineers to ... deployment and customer success Qualification Required * Research or industrial engineering ...
Phoenix, AZ · On-site
You'll own Swift CX, our AI chatbot, and shape how AI-assisted triage and first response keep ... You partner for real with CX Ops, Customer Success, Professional Services, and Enablement so ...
Quick apply
Phoenix, AZ · On-site
You'll own Swift CX, our AI chatbot, and shape how AI-assisted triage and first response keep ... You partner for real with CX Ops, Customer Success, Professional Services, and Enablement so ...
... and success of our cutting-edge chatbot technology. You will be responsible for overseeing the ... Conduct market research and analysis to identify customer needs, trends, and opportunities in the ...
Quick apply
... and success of our cutting-edge chatbot technology. You will be responsible for overseeing the ... Conduct market research and analysis to identify customer needs, trends, and opportunities in the ...
... and success of our cutting-edge chatbot technology. You will be responsible for overseeing the ... Conduct market research and analysis to identify customer needs, trends, and opportunities in the ...
Quick apply
... and success of our cutting-edge chatbot technology. You will be responsible for overseeing the ... Conduct market research and analysis to identify customer needs, trends, and opportunities in the ...
... and success of our cutting-edge chatbot technology. You will be responsible for overseeing the ... Conduct market research and analysis to identify customer needs, trends, and opportunities in the ...
Quick apply
... and success of our cutting-edge chatbot technology. You will be responsible for overseeing the ... Conduct market research and analysis to identify customer needs, trends, and opportunities in the ...
... and success of our cutting-edge chatbot technology. You will be responsible for overseeing the ... Conduct market research and analysis to identify customer needs, trends, and opportunities in the ...
Quick apply
... and success of our cutting-edge chatbot technology. You will be responsible for overseeing the ... Conduct market research and analysis to identify customer needs, trends, and opportunities in the ...
... and success of our cutting-edge chatbot technology. You will be responsible for overseeing the ... Conduct market research and analysis to identify customer needs, trends, and opportunities in the ...
Quick apply
... and success of our cutting-edge chatbot technology. You will be responsible for overseeing the ... Conduct market research and analysis to identify customer needs, trends, and opportunities in the ...
... and success of our cutting-edge chatbot technology. You will be responsible for overseeing the ... Conduct market research and analysis to identify customer needs, trends, and opportunities in the ...
Quick apply
... and success of our cutting-edge chatbot technology. You will be responsible for overseeing the ... Conduct market research and analysis to identify customer needs, trends, and opportunities in the ...
Plano, TX · On-site
... and success of our cutting-edge chatbot technology. You will be responsible for overseeing the ... Conduct market research and analysis to identify customer needs, trends, and opportunities in the ...
Quick apply
Plano, TX · On-site
... and success of our cutting-edge chatbot technology. You will be responsible for overseeing the ... Conduct market research and analysis to identify customer needs, trends, and opportunities in the ...
Director of Scaled Success About Amira Learning Amira Learning accelerates literacy outcomes by ... What You'll Own Tier 0 - The Amira Chatbot Continuously improve our customer-facing chatbot: prompt ...
Director of Scaled Success About Amira Learning Amira Learning accelerates literacy outcomes by ... What You'll Own Tier 0 - The Amira Chatbot Continuously improve our customer-facing chatbot: prompt ...
... and success of our cutting-edge chatbot technology. You will be responsible for overseeing the ... Conduct market research and analysis to identify customer needs, trends, and opportunities in the ...
Quick apply
$32.5K - $42.3K
4% of jobs
$42.3K - $52K
10% of jobs
$58.9K is the 25th percentile. Wages below this are outliers.
$52K - $61.8K
16% of jobs
$61.8K - $71.6K
15% of jobs
The median wage is $75.3K / yr.
$71.6K - $81.4K
14% of jobs
$81.4K - $91.1K
14% of jobs
$93.9K is the 75th percentile. Wages above this are outliers.
$91.1K - $100.9K
10% of jobs
$100.9K - $110.7K
10% of jobs
$110.7K - $120.5K
4% of jobs
$120.5K - $130.2K
2% of jobs
$130.2K - $140K
2% of jobs
$32.5K
$83.1K
$140K
For Chatbot Customer Success jobs, the most frequently searched job titles are:

On-site
$16.75 - $23/hr
Full-time
Medical, Dental, Vision, Life, PTO
Re-posted 26 days ago
HappyFox is a fast growing SaaS customer support platform. At HappyFox, Inc. it is all about bringing the happiness quotient to support teams. We offer cloud based Helpdesk, Live Chat and Enterprise AI Chatbot solutions. We offer competitive salaries and a high-energy work environment with opportunities to grow. To learn more about our company, visit our website at www.happyfox.com.
Responsibilities:
Deliver timely and effective support to enterprise clients through phone, tickets, and chat.
Diagnose and resolve complex technical issues related to workflow automation, integrations, and configurations within the HappyFox platform.
Assist customers in the setup, configuration, and adoption of HappyFox platform best practices.
Acquire and maintain an in-depth understanding of the HappyFox platform’s features and capabilities.
Collaborate with internal teams, including product development and engineering, to address escalated issues and relay customer feedback.
Develop and update knowledge base articles and other support documentation to empower customers and enhance self-service options.
Proactively identify potential customer issues and implement preventive measures to reduce escalations.
Consistently meet or exceed performance metrics, such as response time, resolution time, and customer satisfaction scores.
Requirements:
2-5 years of experience in a customer support role, preferably within the B2B enterprise SaaS industry.
Proven expertise in troubleshooting and supporting configurable software platforms.
Strong understanding of workflow automation principles and experience in configuring automated workflows.
Hands-on experience with ticketing systems, CRM software, and other customer support tools.
Demonstrated technical aptitude with a proven ability to learn and adapt to new software and technologies quickly.
Outstanding communication skills, both written and verbal, with the ability to articulate complex technical concepts clearly and effectively.
Excellent problem-solving and analytical abilities, with a keen attention to detail.
Ability to thrive independently and collaboratively in a dynamic, fast-paced environment.
Positive attitude, empathy, and a genuine commitment to ensuring customer success.
Proficiency with REST APIs, webhooks, and other integration technologies is required.
Familiarity with ITIL or similar IT service management frameworks is a plus.
Benefits:
Competitive pay (base + performance) with growth opportunity within the company
Casual and high energy work environment where you could see your ideas win
Health Insurance, Dental, Vision and Life Insurance