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Chat Jobs in Silver Spring, MD (NOW HIRING)

Outbound, SMS, Chat, Inbound, Canvass, Live Sets, Sales Support, etc. * Assist with the Confirmations process as needed and make executive decisions on lead eligibility by qualifying lead ...

Clearly and professionally communicate via phone, email, and instant messaging/chat with end users and technicians. Troubleshoot, document, track, resolve, and report on incidents and requests using ...

CSR I Operations (Temporary, Remote Lawrence KS)

VA · On-site +1

$16 - $21.75/hr

The Customer Service Representatives use basic office equipment and technology such as soft telephones, email, chat and web browsers to perform their duties. The processes that the Customer Service ...

Outbound, SMS, Chat, Inbound, Canvass, Live Sets, Sales Support, etc. * Assist with the Confirmations process as needed and make executive decisions on lead eligibility by qualifying lead ...

CSR I Operations (Temporary, Remote McAllen, TX)

VA · On-site +1

$16 - $21.75/hr

The Customer Service Representatives use basic office equipment and technology such as soft telephones, email, chat and web browsers to perform their duties. The processes that the Customer Service ...

Customer Service Healthcare Representative

Washington, DC · On-site

$18.25 - $24.75/hr

You will provide support via phone, email, and chat while ensuring compliance with HIPAA regulations and company policies. We're looking for enthusiastic individuals with a can-do attitude. Even if ...

Customer Service Healthcare Representative

Washington, DC · On-site

$18.25 - $24.75/hr

You will provide support via phone, email, and chat while ensuring compliance with HIPAA regulations and company policies. We're looking for enthusiastic individuals with a can-do attitude. Even if ...

Customer Service Healthcare Representative

Washington, DC · On-site

$18 - $24.50/hr

You will provide support via phone, email, and chat while ensuring compliance with HIPAA regulations and company policies. We're looking for enthusiastic individuals with a can-do attitude. Even if ...

Customer Service Healthcare Representative

Washington, DC · On-site

$18.25 - $24.75/hr

You will provide support via phone, email, and chat while ensuring compliance with HIPAA regulations and company policies. We're looking for enthusiastic individuals with a can-do attitude. Even if ...

Tier 1 Helpdesk Technician

Washington, DC

$22.75 - $30.50/hr

Clearly and professionally communicate via phone, email, and instant messaging/chat with end users and technicians. Troubleshoot, document, track, resolve, and report on incidents and requests using ...

Showing results 41-60

Chat information

See Silver Spring, MD salary details

$24.3K

$61.5K

$89.4K

How much do chat jobs pay per year?

As of Sep 8, 2026, the average yearly pay for chat in Silver Spring, MD is $61,509.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,100.00 and $88,900.00 per year, depending on experience, location, and employer.

What is a chat job?

Chat jobs typically involve providing customer service, sales support, or technical assistance through online chat platforms. Employees in these roles communicate with customers in real time, helping to answer questions, resolve issues, or guide users through various processes. These positions are popular in industries such as e-commerce, telecommunications, and tech support because they allow for quick, efficient, and written communication. Strong typing skills, clear communication, and problem-solving abilities are important for success in chat jobs.

What are some common challenges faced by chat support representatives in managing multiple customer conversations simultaneously?

Chat support representatives often handle several customer conversations at once, which can be challenging due to the need to maintain accuracy and a positive tone in each interaction. Multitasking requires strong organizational skills and the ability to quickly switch contexts without losing track of individual customer issues. It's important to prioritize urgent requests, use pre-written responses judiciously, and stay attentive to each customer's needs to ensure a high standard of service. Ongoing training and effective use of chat support tools can help in managing these challenges efficiently.

What are the key skills and qualifications needed to thrive as a chat support specialist, and why are they important?

To thrive as a Chat Support Specialist, you need strong written communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is essential. Patience, empathy, and active listening are crucial soft skills for handling customer concerns effectively. These skills ensure efficient issue resolution, high customer satisfaction, and a positive brand reputation in fast-paced online environments.

What are the most commonly searched types of Chat jobs in Silver Spring, MD?

The most popular types of Chat jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Chat jobs?

Cities near Silver Spring, MD with the most Chat job openings:

Infographic showing various Chat job openings in Silver Spring, MD as of August 2026, with employment types broken down into 60% Full Time, 12% Part Time, and 28% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $61,556 per year, or $29.6 per hour.

CNO Software Engineer

MANTECH

Fort George G Meade, MD • On-site

$139K - $191K/yr

Full-time

Re-posted 15 days ago


ManTech rating

8.8

Company rating: 8.8 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

48th of 247 rated software companies


Job description

hackajob is collaborating with MANTECH to connect them with exceptional professionals for this role.

MANTECH offers a wide range of career opportunities across software engineering, cyber, and systems disciplines. We are specifically seeking a CNO Software Engineer.

We would love to have a chat to see if there's an opportunity together.


What ManTech employees say

Pay

Benefits

Hours and flexibility

Workplace

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