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Chat Tech Jobs in Texas (NOW HIRING)

With Wanderly you can chat and apply to any agency with Wanderly's Universal Application, below are the details of this Travel Allied Job including the Travel assignment salary: * Specialty: CT Tech ...

IT Service Support Analyst

Austin, TX · On-site

$26.92 - $38.56/hr

We are seeking an IT Service Support Analyst to provide level one support via phone and chat for the internal Schwab workforce. This includes managing incidents (service disruptions) and service ...

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Chat Tech information

See Texas salary details

$14

$25

$39

How much do chat tech jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for chat tech in Texas is $25.61, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $29.81 per hour, depending on experience, location, and employer.

What jobs pay $10,000 a week?

In the context of a Chat Tech role, earning $10,000 a week is uncommon and typically associated with high-level sales, executive, or specialized consulting positions rather than standard chat support jobs. Such earnings usually require extensive experience, advanced skills, or ownership of a business. Most chat support roles pay significantly less, often hourly or per task, and do not reach this income level without additional factors.

What do you need to get into chat tech?

To become a chat tech, you typically need strong communication skills, familiarity with customer service software, and the ability to troubleshoot technical issues. Some positions may require basic knowledge of live chat platforms, typing proficiency, and a high school diploma or equivalent. Relevant experience in customer support or technical roles can also be beneficial.

How does a Chat Tech typically collaborate with other teams to resolve customer issues efficiently?

Chat Techs often work closely with support, engineering, and product teams to address customer inquiries and technical problems. When an issue requires specialized expertise, Chat Techs escalate tickets or coordinate with relevant departments to ensure a prompt resolution. Regular communication and clear documentation are essential for seamless teamwork, helping ensure customers receive accurate and timely assistance. This collaborative environment also provides opportunities to learn from other teams and develop broader technical and interpersonal skills.

What jobs pay 10,000 a month without a degree?

For a Chat Tech role, high earnings of $10,000 or more per month are uncommon without significant experience, specialized skills, or a strong client base. Many high-paying tech or freelance positions require expertise in customer support, AI chat systems, or digital communication tools, often gained through self-education or on-the-job training rather than formal degrees.

What is a Chat Tech?

A Chat Tech, or Chat Technician, is a professional who manages and supports online chat systems for businesses or organizations. They are responsible for troubleshooting technical issues, ensuring chat platforms run smoothly, and sometimes providing customer support through chat interfaces. Chat Techs may also assist in implementing new chat features, monitoring performance, and training team members on best practices. Their work ensures that digital communication channels remain reliable and secure for users.

What are the key skills and qualifications needed to thrive as a Chat Tech, and why are they important?

To thrive as a Chat Tech, you need strong problem-solving abilities, technical troubleshooting skills, and a foundational understanding of customer service principles, often supported by a high school diploma or relevant technical certifications. Familiarity with customer support platforms (like Zendesk or Freshdesk), live chat tools, and CRM systems is typically required. Excellent written communication, patience, and multitasking skills help distinguish top performers in this role. These skills are crucial for efficiently resolving customer issues, ensuring satisfaction, and maintaining brand reputation in a fast-paced digital environment.

What is the difference between Chat Tech vs Customer Support Specialist?

AspectChat TechCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical skillsHigh school diploma; communication skills
Work EnvironmentOnline, remote, or call centerCall centers, online platforms, in-person
Industry UsageCustomer service, tech companies, e-commerceRetail, telecom, tech services
Common Search/ComparisonYesYes

Chat Tech roles focus on managing live chat interactions, troubleshooting, and providing technical support via online platforms. Customer Support Specialists handle broader customer inquiries, including phone, email, and in-person support. While both roles require strong communication skills, Chat Tech positions often demand technical knowledge and familiarity with chat software. Understanding these differences helps job seekers find the right role based on their skills and career goals.

What jobs pay $2000 a day?

For a Chat Tech role, earning $2000 a day is uncommon and typically requires high-level expertise, such as working as a freelance consultant, specialized AI trainer, or in executive-level positions with significant responsibilities. These roles often demand advanced skills, certifications, or extensive experience in technology and communication tools. Most standard chat support or tech roles do not reach this daily earning level.
What job categories do people searching Chat Tech jobs in Texas look for? The top searched job categories for Chat Tech jobs in Texas are:
Infographic showing various Chat Tech job openings in Texas as of June 2026, with employment types broken down into 69% Full Time, 16% Part Time, and 15% Contract. Highlights an 100% In-person job distribution, with an average salary of $53,278 per year, or $25.6 per hour.

Information Technology Support Specialist

Green Echo

Waco, TX

$17 - $20/hr

Full-time

Posted 29 days ago


Job description

Our client, a large multi-billion dollar company, is seeking a Information Technology Support Specialist to join their team. In this role, you will be responsible for providing exceptional customer service and technical support to a network of distributors across the United States. You will be working inside of our ticketing service Freshservice and may be required to assist in chat queues at times.
Responsibilities:
  • Responding to incoming calls and emails from distributors in a timely and professional manner
  • Troubleshooting technical issues and providing technical support to distributors
  • Escalating complex issues to senior team members when necessary
  • Utilizing Freshservice to track, document, and resolve issues
  • Maintaining accurate records of customer interactions and transactions
  • Identifying and escalating trends and patterns in customer issues to improve processes
  • Providing exceptional customer service and ensuring customer satisfaction
  • Participating in team meetings and trainings to enhance technical knowledge and skills
Requirements:
  • Bachelor's degree in a related field or an Associate's degree with relevant work experience
  • Exceptional customer service and communication skills
  • Ability to troubleshoot technical issues and provide technical support
  • Familiarity with ticketing systems and chat queues
  • Ability to learn and adapt to new technologies and software quickly
  • Certifications such as A+, Network+, and Security+ are helpful but not required
  • Ability to complete 6 weeks of training
  • Ability to work independently and as part of a team
  • Ability to multitask and prioritize in a fast-paced environment