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Chat Support Jobs in Springfield, OH (NOW HIRING)

Cintas

Customer Support Specialist

Dayton, OH · On-site

$17.50 - $23.50/hr

Requisition Number: 220553 Cintas is seeking a Customer Support Specialist to identify and drive the execution of customer requirements and critical projects while supporting the sales and account ...

Cintas

Customer Support Specialist

Dayton, OH · On-site

$17.50 - $23.50/hr

Requisition Number: 228381 Cintas is seeking a Customer Support Specialist to identify and drive the execution of customer requirements and critical projects while supporting the sales and account ...

The Reynolds and Reynolds Company

Be Seen First

Customer Service - Software Support

Dayton, OH · On-site

$16.50 - $21.25/hr

Our Customer Service - Software Support team regularly interact with internal and external clients, and have a reputation for delivering the highest level of product support. This role serves as a ...

Leidos

HPC Advanced Customer Support Specialist

Dayton, OH · On-site

$82K - $149K/yr

You will be providing your advanced customer support expertise to ensure DoD scientists have reliable access to these critical resources. All your work will be performed virtually (100% remote) and a ...

Leidos

HPC Advanced Customer Support Specialist

Dayton, OH · On-site

$82K - $149K/yr

You will be providing your advanced customer support expertise to ensure DoD scientists have reliable access to these critical resources. All your work will be performed virtually (100% remote) and a ...

H&R Block

Block Advisor Tax Advisor

Beavercreek, OH · On-site

Tax planning and audit support * Ability to effectively communicate in person and virtually * Comfort working with virtual tools - video conferencing and chat * Experience working in a fast-paced ...

Cargill

Operations Technician

Dayton, OH

$24.50/hr

... support business and customer needs. Any separation benefits for union hourly employees, if ... Starting at $24.50/hr New, easy-to-apply options are available for this role: chat with our ...

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All JobsChat Support JobsChat Support Jobs in Springfield, OH

Chat Support information

See Springfield, OH salary details

$12

$23

$40

How much do chat support jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for chat support in Springfield, OH is $23.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $25.53 per hour, depending on experience, location, and employer.

Are online chat support jobs legit?

Online chat support jobs are legitimate roles in customer service that involve assisting customers via live chat platforms. They often require good communication skills, familiarity with chat tools, and sometimes specific training or certifications. However, job seekers should be cautious of scams and verify the employer's credibility before applying.

What are some common challenges faced by chat support representatives, and how can they be managed effectively?

Chat support representatives often encounter challenges such as handling multiple conversations simultaneously, addressing complex customer issues without visual cues, and maintaining a friendly tone under pressure. To manage these effectively, it's important to develop strong multitasking skills, utilize knowledge bases or canned responses for efficiency, and practice patience and empathy during interactions. Regular training and open communication with teammates and supervisors also help in sharing best practices and troubleshooting difficult cases.

What is the difference between Chat Support vs Customer Service Representative?

AspectChat SupportCustomer Service Representative
Primary RoleHandle customer inquiries via live chat platformsAssist customers through phone, email, or in-person interactions
Work EnvironmentOnline, computer-based, often remoteOffice, call center, or remote
Required SkillsTyping speed, written communication, problem-solvingVerbal communication, empathy, multitasking
Common CertificationsNone typically required, but customer service or communication courses helpCustomer service certifications may be preferred

Chat Support and Customer Service Representative roles both focus on assisting customers, but Chat Support specializes in online live chat interactions, while Customer Service Representatives may handle calls, emails, or in-person support. Both roles require strong communication skills, but Chat Support emphasizes written communication and quick typing, often in a remote setting. Understanding these differences helps job seekers find the right position aligned with their skills and preferences.

How to become a live chat support?

To become a live chat support agent, candidates typically need strong communication skills, basic computer proficiency, and familiarity with customer service tools or chat platforms. Many roles require a high school diploma or equivalent, and some employers prefer prior customer service experience or relevant certifications. Training is often provided on the job to familiarize new agents with company-specific systems and procedures.

What are the key skills and qualifications needed to thrive as a Chat Support representative, and why are they important?

To thrive as a Chat Support representative, you need strong written communication skills, problem-solving abilities, and familiarity with customer service practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and ticketing tools is typically required. Patience, empathy, and the ability to multitask effectively help you stand out in handling diverse customer needs. These skills ensure efficient, accurate, and positive customer interactions, which are vital for customer satisfaction and retention.

What are Chat Support representatives?

Chat Support representatives are professionals who assist customers through online chat platforms. They handle inquiries, resolve issues, provide information about products or services, and guide users through troubleshooting steps, all via text-based communication. Chat Support agents are often the first point of contact for customers needing help, and they play a crucial role in ensuring customer satisfaction by responding promptly and efficiently to messages. Their work may involve using specialized software to manage multiple conversations, access customer information, and escalate complex issues to higher-level support when necessary.

How can I make 2000 a week working from home?

Chat support roles can pay varying wages, with experienced agents earning around $15 to $25 per hour, which can total approximately $600 to $1,000 weekly for full-time work. To reach $2,000 weekly, you may need to work additional hours, take on multiple clients, or pursue higher-paying positions that require specialized skills or certifications. Building strong communication skills and familiarity with customer service tools can improve earning potential in this field.

How do I become a text chat agent?

To become a chat support agent, you typically need strong communication skills, basic computer literacy, and the ability to handle customer inquiries via text. Many employers require a high school diploma or equivalent and may prefer prior customer service experience or familiarity with chat platforms and tools. Training is often provided by the employer to familiarize new agents with company policies and software.
What are the most commonly searched types of Chat Support jobs in Springfield, OH? The most popular types of Chat Support jobs in Springfield, OH are:
What cities near Springfield, OH are hiring for Chat Support jobs? Cities near Springfield, OH with the most Chat Support job openings:
Chat Support jobs near you
Infographic showing various Chat Support job openings in Springfield, OH as of June 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $48,802 per year, or $23.5 per hour.
Aircraft Analysis Support Specialist

Aircraft Analysis Support Specialist

JMark Services Inc.

Dayton, OH

Full-time

Posted 23 days ago

Job description

Title: Aircraft Analysis Support Specialist
Location: National Capital Region
Clearance Required: Secret (TS/SCI preferred)
Employment Type: Full-time; contingent upon contract award (~May 2026)
Overview
JMark is seeking an Aircraft Analysis Support Specialist to provide technical, analytical, and sustainment support for aircraft programs. This role will enable readiness and interoperability by analyzing aircraft systems, maintenance and operational data, supporting fault diagnosis, logistics, provisioning, performance evaluation, and ensuring airworthiness and system health.
Key Responsibilities
  • Analyze maintenance, operational, performance, and mission data to assess aircraft readiness and support needs.
  • Conduct fault diagnostics and subsystem analysis to identify issues, performance limitations, and recommend corrective actions.
  • Support logistics and sustainment planning: provisioning of parts, support equipment, supply chain involvement, and life-cycle sustainment.
  • Maintain and analyze aircraft supportability, reliability, maintainability metrics; contribute to operational availability studies.
  • Evaluate aircraft airworthiness / operational limitations and help ensure compliance with required standards/regulations.
  • Produce technical reports and dashboards summarizing analysis findings, trends, and recommendations.
  • Interface with engineering, maintenance, supply chain, operations, and customer teams to collect data, understand use cases, and deliver actionable insights.
  • Support field operations if required: site or depot-level evaluations, troubleshooting, or engineering guidance.
  • Maintain documentation, track changes, maintain historical performance and maintenance logs.
Required Qualifications
  • Bachelor’s degree in Aerospace / Mechanical / Electrical Engineering, Aviation Management, Data Analytics, or related technical discipline.
  • 3-5+ years of experience in aircraft analysis, maintenance analysis, or sustainment support in defense / aviation contexts.
  • Strong analytical skills: ability to work with maintenance records, operational data, fault logs.
  • Hands-on experience with diagnostic / analysis tools; ability to interpret aircraft performance limitations, technical drawings, maintenance data, etc.
  • Knowledge of aircraft systems (avionics, propulsion, structural/hull, etc.), and operational amp; maintenance workflows.
  • Experience with logistics / provisioning / support equipment or supply chain analyses is a plus.
  • Excellent written and verbal communication skills; ability to present analysis to both technical and leadership audiences.
  • U.S. Citizenship required; active or ability to obtain Secret clearance (TS/SCI preferred).
Preferred Qualifications
  • Experience with 5th generation aircraft or advanced platforms (e.g., F-35, stealth platforms).
  • Experience with airworthiness standards, regulatory compliance, FAA / DoD standards.
  • Familiar with modeling / simulation of aircraft systems, performance modeling.
  • Experience with tools used for aircraft maintenance / fault tracking / reliability growth / predictive maintenance.
  • Graduate degree (M.S. / equivalent) or advanced certification in aircraft maintenance / reliability engineering.
Why JMark
  • Be at the forefront of ensuring aircraft readiness and capability in mission-critical environments.
  • Work across sustainment, engineering, and operational functions to deliver measurable impact.
  • Opportunity for growth and to influence aircraft program performance, cost, and reliability.

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