ZipRecruiter

Log In

1

Chat Support Jobs in San Ramon, CA (NOW HIRING)

CORSAIR

Technical Support Specialist

Milpitas, CA · On-site

Provide technical support through inbound phone calls and live chat. * Troubleshoot PC components, including memory, power supplies, cooling systems, storage, motherboards, processors, graphics cards ...

Serene Health

Lead Care Manager

San Francisco, CA · On-site

Computer skills for documentation, email and chat support. * Proficient skills in working independently and collaboratively in a team to provide member care. * Proficiency in multitasking ...

Clerk AI

Customer Support Engineer

San Francisco, CA · Hybrid

  • PTO

Clerk Chat's mission is to make every business conversational. We are achieving this by building ... As a Customer Support Engineer , you will be the first point of contact for our customers ...

Rogo

Customer Support Specialist

San Francisco, CA · On-site

$110K - $130K/yr

You will provide client support through chat and email to existing Rogo clients, working at the front lines to provide assistance to clients in need. Pain points and feedback surfaced directly ...

Rogo

Customer Support Specialist

San Francisco, CA · On-site

$21.25 - $28.50/hr

You will provide client support through chat and email to existing Rogo clients, working at the front lines to provide assistance to clients in need. Pain points and feedback surfaced directly ...

Pylon Labs

Product Support Engineer

San Francisco, CA · On-site

$100K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Pylon is the only agentic support platform, purpose-built for B2B companies. For leaders scaling AI ... Comfortable regularly interacting with customers over chat and video * An interest in tinkering ...

Day Translations

Customer Support Representative

San Jose, CA · On-site

$18.75 - $25.50/hr

Remote (worldwide) We are seeking a Customer Support Representative to handle our clients' calls and chat messages daily. As a Customer Support Representative, you will be the first to talk to our ...

Gamma

Technical Support Engineer

San Francisco, CA · On-site

Respond to technical customer inquiries and support escalations via email and chat in Intercom * Debug complex issues related to Gamma sites, leveraging APIs and technical troubleshooting skills

previous pagenext page

Showing results 21-40

All JobsChat Support JobsChat Support Jobs in San Ramon, CA

Chat Support information

See San Ramon, CA salary details

$16

$29

$49

How much do chat support jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for chat support in San Ramon, CA is $29.11, according to ZipRecruiter salary data. Most workers in this role earn between $21.49 and $31.68 per hour, depending on experience, location, and employer.

What is a chat support representative?

Chat Support representatives are professionals who assist customers through online chat platforms. They handle inquiries, resolve issues, provide information about products or services, and guide users through troubleshooting steps, all via text-based communication. Chat Support agents are often the first point of contact for customers needing help, and they play a crucial role in ensuring customer satisfaction by responding promptly and efficiently to messages. Their work may involve using specialized software to manage multiple conversations, access customer information, and escalate complex issues to higher-level support when necessary.

What are the key skills and qualifications needed to thrive as a chat support representative?

To thrive as a Chat Support representative, you need strong written communication skills, problem-solving abilities, and familiarity with customer service practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and ticketing tools is typically required. Patience, empathy, and the ability to multitask effectively help you stand out in handling diverse customer needs. These skills ensure efficient, accurate, and positive customer interactions, which are vital for customer satisfaction and retention.

What are some common challenges faced by chat support representatives, and how can they be managed effectively?

Chat support representatives often encounter challenges such as handling multiple conversations simultaneously, addressing complex customer issues without visual cues, and maintaining a friendly tone under pressure. To manage these effectively, it's important to develop strong multitasking skills, utilize knowledge bases or canned responses for efficiency, and practice patience and empathy during interactions. Regular training and open communication with teammates and supervisors also help in sharing best practices and troubleshooting difficult cases.

What is the difference between Chat Support vs Customer Service Representative?

AspectChat SupportCustomer Service Representative
Primary RoleHandle customer inquiries via live chat platformsAssist customers through phone, email, or in-person interactions
Work EnvironmentOnline, computer-based, often remoteOffice, call center, or remote
Required SkillsTyping speed, written communication, problem-solvingVerbal communication, empathy, multitasking
Common CertificationsNone typically required, but customer service or communication courses helpCustomer service certifications may be preferred

Chat Support and Customer Service Representative roles both focus on assisting customers, but Chat Support specializes in online live chat interactions, while Customer Service Representatives may handle calls, emails, or in-person support. Both roles require strong communication skills, but Chat Support emphasizes written communication and quick typing, often in a remote setting. Understanding these differences helps job seekers find the right position aligned with their skills and preferences.

How do you become a chat support agent?

To become a chat support agent, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with chat or messaging platforms are often preferred, and some employers may require basic computer skills or training on specific tools. Certification is not usually mandatory but can enhance job prospects.

What does a chat support job do?

A chat support job involves assisting customers through online messaging platforms by answering questions, resolving issues, and providing product or service information. It requires good communication skills, familiarity with chat tools, and the ability to handle multiple conversations simultaneously.

What are the most commonly searched types of Chat Support jobs in San Ramon, CA?

The most popular types of Chat Support jobs in San Ramon, CA are:

What job categories do people searching Chat Support jobs in San Ramon, CA look for?

The top searched job categories for Chat Support jobs in San Ramon, CA are:

What cities near San Ramon, CA are hiring for Chat Support jobs?

Cities near San Ramon, CA with the most Chat Support job openings:

Chat Support jobs near you
Infographic showing various Chat Support job openings in San Ramon, CA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $60,546 per year, or $29.1 per hour.

Technical Support Specialist

CORSAIR

Milpitas, CA • On-site

Full-time

Posted 22 days ago

Corsair Gaming rating

7.9

Company rating: 7.9 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

69th of 159 rated electronics manufacturers

Job description


This role will troubleshoot complete PC systems and CORSAIR products, including hardware, software, installation, compatibility, firmware, and performance issues. The ideal candidate has hands-on experience building and troubleshooting desktop computers and can clearly explain technical solutions to customers.
Responsibilities
  • Provide technical support through inbound phone calls and live chat.
  • Troubleshoot PC components, including memory, power supplies, cooling systems, storage, motherboards, processors, graphics cards, cases, fans, and peripherals.
  • Assist with Windows, BIOS settings, drivers, firmware, device detection, and CORSAIR software.
  • Guide customers through installation, configuration, compatibility, and troubleshooting steps.
  • Identify defective products and assist with warranty or replacement processes.
  • Accurately document customer interactions and troubleshooting performed.
  • Escalate complex or unresolved issues when necessary.
  • Maintain strong productivity, documentation, and customer satisfaction results.
Required Skills
  • Hands-on experience building, upgrading, or repairing desktop computers.
  • Strong knowledge of PC hardware, Windows, drivers, BIOS or UEFI, and common diagnostic procedures.
  • Strong verbal and written communication skills.
  • Ability to explain technical information clearly to customers of all experience levels.
  • Strong troubleshooting, problem-solving, and multitasking abilities.
  • Ability to remain patient and professional during difficult customer interactions.
  • Ability to work on-site in Milpitas, California.
Preferred Qualifications
  • Previous technical support, help desk, computer repair, or customer service experience.
  • Familiarity with CORSAIR hardware and software.
  • Experience supporting customers through phone, chat, or ticketing systems.
  • Experience using Oracle or similar customer service and order-management systems is a plus.

What Corsair Gaming employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply