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Chat Support Jobs in Port Richey, FL (NOW HIRING)

PostcardMania

Customer Support Specialist

Clearwater, FL · On-site

$18/hr

Support customers using our PCM Nurture platform and API/storefront products through live chat, email, and phone * Understand customer questions, provide clear answers, troubleshoot basic issues, and ...

Morgan & Morgan, P.A.

IT Litify Support Tech

Tampa, FL

$20.25 - $28/hr

Provide frontline Salesforce technical support to end-users via phone calls, email, and chat * Respond to Salesforce-related tickets escalated from other technicians and act as a subject matter ...

Wow

Technical Support Specialist- Commercial

Tampa, FL

$17.75/hr

The Technical Support Specialist- Commercial provides industry-leading first-level customer support ... Respond in a timely manner to trouble tickets, chat requests, and incoming calls as they are ...

Morgan & Morgan, P.A.

IT Litify Support Tech

Tampa, FL · On-site

$20.25 - $28/hr

Provide frontline Salesforce technical support to end-users via phone calls, email, and chat * Respond to Salesforce-related tickets escalated from other technicians and act as a subject matter ...

Consider Posh Pro

Customer Service Assistant

Tampa, FL · On-site

$15.75 - $21.50/hr

... timely support. The ideal candidate is personable, patient, and has a passion for helping others ... Respond promptly and professionally to customer inquiries via phone, email, and live chat. * Assist ...

Alphabe Insight Inc

Customer Service Assistant

Tampa, FL · On-site

$16.25 - $22.50/hr

... timely support. The ideal candidate is personable, patient, and has a passion for helping others ... Respond promptly and professionally to customer inquiries via phone, email, and live chat. * Assist ...

Alphabe Insight Inc

Customer Service Assistant

Tampa, FL · On-site

$15.75 - $21.50/hr

... timely support. The ideal candidate is personable, patient, and has a passion for helping others ... Respond promptly and professionally to customer inquiries via phone, email, and live chat. * Assist ...

Limitless East Marketing

Customer Service Assistant

Tampa, FL · On-site

$16.25 - $22.50/hr

... timely support. The ideal candidate is personable, patient, and has a passion for helping others ... Respond promptly and professionally to customer inquiries via phone, email, and live chat. * Assist ...

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Showing results 21-40

All JobsChat Support JobsChat Support Jobs in Port Richey, FL

Chat Support information

See Port Richey, FL salary details

$12

$23

$39

How much do chat support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for chat support in Port Richey, FL is $23.09, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.14 per hour, depending on experience, location, and employer.

What is a chat support representative?

Chat Support representatives are professionals who assist customers through online chat platforms. They handle inquiries, resolve issues, provide information about products or services, and guide users through troubleshooting steps, all via text-based communication. Chat Support agents are often the first point of contact for customers needing help, and they play a crucial role in ensuring customer satisfaction by responding promptly and efficiently to messages. Their work may involve using specialized software to manage multiple conversations, access customer information, and escalate complex issues to higher-level support when necessary.

What are the key skills and qualifications needed to thrive as a chat support representative?

To thrive as a Chat Support representative, you need strong written communication skills, problem-solving abilities, and familiarity with customer service practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and ticketing tools is typically required. Patience, empathy, and the ability to multitask effectively help you stand out in handling diverse customer needs. These skills ensure efficient, accurate, and positive customer interactions, which are vital for customer satisfaction and retention.

What are some common challenges faced by chat support representatives, and how can they be managed effectively?

Chat support representatives often encounter challenges such as handling multiple conversations simultaneously, addressing complex customer issues without visual cues, and maintaining a friendly tone under pressure. To manage these effectively, it's important to develop strong multitasking skills, utilize knowledge bases or canned responses for efficiency, and practice patience and empathy during interactions. Regular training and open communication with teammates and supervisors also help in sharing best practices and troubleshooting difficult cases.

What is the difference between Chat Support vs Customer Service Representative?

AspectChat SupportCustomer Service Representative
Primary RoleHandle customer inquiries via live chat platformsAssist customers through phone, email, or in-person interactions
Work EnvironmentOnline, computer-based, often remoteOffice, call center, or remote
Required SkillsTyping speed, written communication, problem-solvingVerbal communication, empathy, multitasking
Common CertificationsNone typically required, but customer service or communication courses helpCustomer service certifications may be preferred

Chat Support and Customer Service Representative roles both focus on assisting customers, but Chat Support specializes in online live chat interactions, while Customer Service Representatives may handle calls, emails, or in-person support. Both roles require strong communication skills, but Chat Support emphasizes written communication and quick typing, often in a remote setting. Understanding these differences helps job seekers find the right position aligned with their skills and preferences.

How do you become a chat support agent?

To become a chat support agent, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with chat or messaging platforms are often preferred, and some employers may require basic computer skills or training on specific tools. Certification is not usually mandatory but can enhance job prospects.

What does a chat support job do?

A chat support job involves assisting customers through online messaging platforms by answering questions, resolving issues, and providing product or service information. It requires good communication skills, familiarity with chat tools, and the ability to handle multiple conversations simultaneously.

What are the most commonly searched types of Chat Support jobs in Port Richey, FL?

The most popular types of Chat Support jobs in Port Richey, FL are:

What are popular job titles related to Chat Support jobs in Port Richey, FL?

For Chat Support jobs in Port Richey, FL, the most frequently searched job titles are:

What job categories do people searching Chat Support jobs in Port Richey, FL look for?

The top searched job categories for Chat Support jobs in Port Richey, FL are:

What cities near Port Richey, FL are hiring for Chat Support jobs?

Cities near Port Richey, FL with the most Chat Support job openings:

Chat Support jobs near you
Infographic showing various Chat Support job openings in Port Richey, FL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, and 40% Remote job distribution, with an average salary of $48,033 per year, or $23.1 per hour.

Customer Support Specialist

Clearwater, FL • On-site

PostcardMania
Marketing • 201 - 500 employees
Learn more about PostcardManiaexternal

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description


Join Our Team as a Customer Support Specialist!
Are you interested in joining one of Tampa Bay's Top Workplaces for 13 years running, with on-the-job training and a fun, high-energy atmosphere? If so, look no further!
About Our Company
Founded in 1998, PostcardMania is all about making small business marketing better, smarter, and a whole lot more fun! We're proud to be one of Tampa Bay's Top 100 Workplaces, and as an Inc. 500 marketing powerhouse, we've built a team of over 350 amazing people and continue to expand our impact. When entrepreneurs want to see real results, they turn to us!
Your Mission
Are you the kind of person who loves helping people, solving problems, and learning new technology? Do you want a role where you can build real technical skills, grow your career, and be part of a fast-moving team? If so, this could be the opportunity for you.
As a Support Specialist at PostcardMania, you'll work directly with customers who use our PCM Nurture platform and our API/storefront products. You'll help customers understand how things work, answer questions, solve basic issues, and keep projects moving smoothly.
This is more than a support role - it's a chance to gain hands-on experience with technical products, customer communication, and project coordination. You do not need to be a tech expert to start, but you do need to enjoy learning, think quickly, and communicate clearly. If you excel in understanding the technology, opportunities in this division are limitless, including the chance to grow into other tech divisions.
Work Hours
  • Full-time, in-office
  • Monday - Friday, 9:00 AM - 6:00 PM (one-hour lunch)
Duties
  • Support customers using our PCM Nurture platform and API/storefront products through live chat, email, and phone
  • Understand customer questions, provide clear answers, troubleshoot basic issues, and route more advanced problems to the right team
  • Coordinate graphic designs from the designer to the creative director and then to the customer for approval
  • Help keep customer projects moving quickly and accurately
  • Support VIP accounts with urgency and attention to detail
  • Use multiple computer systems, internal software, LiveAgent ticketing, and communication tools
  • Document recurring customer issues and suggestions
  • Complete daily administrative and reporting duties
  • Other duties as assigned

Requirements
  • Strong computer skills and ability to learn new software quickly
  • Professional verbal and written communication skills
  • Ability to type at least 40 wpm accurately
  • Comfortable learning technical products and understanding customer issues
  • Able to explain technical or process-related information in a simple, helpful way
  • Detail-oriented, organized, and able to work quickly without losing accuracy
  • Basic knowledge of Microsoft programs such as Outlook and Excel
  • Positive, team-oriented attitude and willingness to help others
  • Comfortable managing multiple tasks in a fast-paced environment
  • Trustworthy and able to handle confidential information appropriately

Benefits
  • Medical, Dental, Vision & Life Insurance
  • 401(k), Short- and Long-Term Disability, Accident & Critical Illness coverage
  • Paid vacation time that increases with longevity
  • 6 paid holidays (New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas)
  • Free on-site yoga twice a week
  • Free monthly visits from a local chiropractor and much more!

Apply