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Chat Support Jobs in Port Richey, FL (NOW HIRING)

Elevating Solutions LLC

Customer Service Rep

Tampa, FL · On-site

$10 - $15/hr

In this role, you will be responsible for providing excellent customer service through phone, email, and chat support. As a CSR, you will: * Respond to customer inquiries and resolve issues promptly

Elevating Solutions LLC

Customer Service Rep

Tampa, FL · Remote

$10 - $15/hr

In this role, you will be responsible for providing excellent customer service through phone, email, and chat support. As a CSR, you will: * Respond to customer inquiries and resolve issues promptly

Morgan & Morgan, P.A.

IT Litify Support Tech

Tampa, FL

$20.25 - $28/hr

Provide frontline Salesforce technical support to end-users via phone calls, email, and chat * Respond to Salesforce-related tickets escalated from other technicians and act as a subject matter ...

Morgan & Morgan, P.A.

IT Litify Support Tech

Tampa, FL · On-site

$20.25 - $28/hr

Provide frontline Salesforce technical support to end-users via phone calls, email, and chat * Respond to Salesforce-related tickets escalated from other technicians and act as a subject matter ...

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All JobsChat Support JobsChat Support Jobs in Port Richey, FL

Chat Support information

See Port Richey, FL salary details

$12

$23

$39

How much do chat support jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for chat support in Port Richey, FL is $23.09, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.14 per hour, depending on experience, location, and employer.

What is a chat support representative?

Chat Support representatives are professionals who assist customers through online chat platforms. They handle inquiries, resolve issues, provide information about products or services, and guide users through troubleshooting steps, all via text-based communication. Chat Support agents are often the first point of contact for customers needing help, and they play a crucial role in ensuring customer satisfaction by responding promptly and efficiently to messages. Their work may involve using specialized software to manage multiple conversations, access customer information, and escalate complex issues to higher-level support when necessary.

What are the key skills and qualifications needed to thrive as a chat support representative?

To thrive as a Chat Support representative, you need strong written communication skills, problem-solving abilities, and familiarity with customer service practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and ticketing tools is typically required. Patience, empathy, and the ability to multitask effectively help you stand out in handling diverse customer needs. These skills ensure efficient, accurate, and positive customer interactions, which are vital for customer satisfaction and retention.

What are some common challenges faced by chat support representatives, and how can they be managed effectively?

Chat support representatives often encounter challenges such as handling multiple conversations simultaneously, addressing complex customer issues without visual cues, and maintaining a friendly tone under pressure. To manage these effectively, it's important to develop strong multitasking skills, utilize knowledge bases or canned responses for efficiency, and practice patience and empathy during interactions. Regular training and open communication with teammates and supervisors also help in sharing best practices and troubleshooting difficult cases.

What is the difference between Chat Support vs Customer Service Representative?

AspectChat SupportCustomer Service Representative
Primary RoleHandle customer inquiries via live chat platformsAssist customers through phone, email, or in-person interactions
Work EnvironmentOnline, computer-based, often remoteOffice, call center, or remote
Required SkillsTyping speed, written communication, problem-solvingVerbal communication, empathy, multitasking
Common CertificationsNone typically required, but customer service or communication courses helpCustomer service certifications may be preferred

Chat Support and Customer Service Representative roles both focus on assisting customers, but Chat Support specializes in online live chat interactions, while Customer Service Representatives may handle calls, emails, or in-person support. Both roles require strong communication skills, but Chat Support emphasizes written communication and quick typing, often in a remote setting. Understanding these differences helps job seekers find the right position aligned with their skills and preferences.

How do you become a chat support agent?

To become a chat support agent, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with chat or messaging platforms are often preferred, and some employers may require basic computer skills or training on specific tools. Certification is not usually mandatory but can enhance job prospects.

What does a chat support job do?

A chat support job involves assisting customers through online messaging platforms by answering questions, resolving issues, and providing product or service information. It requires good communication skills, familiarity with chat tools, and the ability to handle multiple conversations simultaneously.

What are the most commonly searched types of Chat Support jobs in Port Richey, FL?

The most popular types of Chat Support jobs in Port Richey, FL are:

What are popular job titles related to Chat Support jobs in Port Richey, FL?

For Chat Support jobs in Port Richey, FL, the most frequently searched job titles are:

What job categories do people searching Chat Support jobs in Port Richey, FL look for?

The top searched job categories for Chat Support jobs in Port Richey, FL are:

What cities near Port Richey, FL are hiring for Chat Support jobs?

Cities near Port Richey, FL with the most Chat Support job openings:

Chat Support jobs near you
Infographic showing various Chat Support job openings in Port Richey, FL as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $48,033 per year, or $23.1 per hour.

Chat Customer Support Representative - AT&T

OneTouch Direct

Tampa, FL • On-site

$16 - $20.50/hr

Full-time

Medical, Dental, Vision

Re-posted 2 days ago

OneTouch Direct rating

5.2

Company rating: 5.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

443rd of 492 rated business services

Job description

Welcome to OneTouch Direct - where we turn customer service into a memorable experience! As a prominent contact center solution provider since 1998, we partner with Fortune 500 companies to ensure their customers receive unparalleled support and service.
We are currently looking for a Chat Customer Support Representative to join our dynamic team! You will be the voice behind the chat, assisting AT&T customers with their inquiries and ensuring they receive top-notch assistance in a timely manner.
Your Role Will Include:
  • Responding to customer inquiries via chat with a friendly and professional demeanor.
  • Resolving issues and providing information about AT&T products and services.
  • Handling customer complaints and questions effectively, ensuring satisfaction.
  • Maintaining a positive attitude while managing multiple chat interactions simultaneously.
  • Documenting conversations and ensuring follow-up where necessary.

Requirements
  • Excellent written communication skills with a friendly and clear tone.
  • Previous experience in a customer service role, particularly in chat support, is a plus.
  • Strong problem-solving skills and the ability to think on your feet.
  • Ability to handle high volumes of chat interactions efficiently.
  • Familiarity with AT&T products and services is advantageous.
  • Proficiency with computers and chat support software.
  • Strong attention to detail and organizational skills.

Benefits
  • The WEEKLY COMISSION will be paid based on performance, you receive can an additional $1, $2, or $3 an hour.
  • Monthly COMISSION - To qualify for the monthly commission, YOU MUST WORK 150 HOURS AND 7 DAY FUNCTION RESOLVE 91% OR HIGHER.
  • Full-Time Hours: 40 hours per week schedule, with overtime opportunities!
  • GREAT Earning Opportunities: Competitive hourly pay PLUS monthly bonus opportunities!
  • Supportive Environment: Classroom training, plus 1-on-1 support for your first week of call taking!
  • Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!
  • Benefits: Health Care Plan (Medical, Dental & Vision)
  • Growth: Opportunity for professional advancement as we grow!
  • Culture: Diverse & Inclusive welcoming culture with Employee Resource Groups

What OneTouch Direct employees say

Pay

Hours and flexibility

Workplace

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