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Chat Support Jobs in Logan, UT (NOW HIRING)

gosqueeze.com

Customer Support Agent

Providence, UT · On-site

$25/hr

We offer sales support for companies in a variety of industries including financial services, tech, healthcare, mortgage, solar, and much more. With offices located in Orem UT, Logan UT, and Rexburg ...

Squeeze Media

Customer Support Agent

Providence, UT · On-site

$25/hr

We offer sales support for companies in a variety of industries including financial services, tech, healthcare, mortgage, solar, and much more. With offices located in Orem UT, Logan UT, and Rexburg ...

Squeeze Media

Customer Support Agent

Providence, UT · On-site

$18 - $20/hr

We offer sales support for companies in a variety of industries including financial services, tech, healthcare, mortgage, solar, and much more. With offices located in Orem UT, Logan UT, and Rexburg ...

Squeeze

Customer Support Agent

Logan, UT · On-site

$25/hr

Squeeze Sales Support Position We're Squeeze, one of the fastest-growing companies in Utah and the leading Sales Experience company. We have been recently recognized with the Utah Top 100, UV 50, and ...

gosqueeze.com

Customer Support Agent

Providence, UT

$25/hr

We offer sales support for companies in a variety of industries including financial services, tech, healthcare, mortgage, solar, and much more. With offices located in Orem UT, Logan UT, and Rexburg ...

Varsity Tutors

Cursor Tutor

Logan, UT · Remote

$18 - $40/hr

Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... Guides students through writing code with AI suggestions, using chat to generate and modify code ...

Autoliv United States

Process Engineer

Corinne, UT · On-site

Provide advanced engineering support for powder processing equipment, including spray dryers, hoppers, tablet presses, filters, blenders, mixers, mills, and screening systems * Maintain safe ...

Autoliv United States

Process Engineer

Brigham City, UT · On-site

Proficiency in SolidWorks CAD for product design, process development, tooling, and manufacturing support. We will be more than glad to chat with you about your experience and your career goals. In ...

Autoliv United States

Process Engineer

Brigham City, UT · On-site

Proficiency in SolidWorks CAD for product design, process development, tooling, and manufacturing support. We will be more than glad to chat with you about your experience and your career goals. In ...

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All JobsChat Support JobsChat Support Jobs in Logan, UT

Chat Support information

See Logan, UT salary details

$12

$22

$38

How much do chat support jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for chat support in Logan, UT is $22.47, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $24.47 per hour, depending on experience, location, and employer.

What is a chat support representative?

Chat Support representatives are professionals who assist customers through online chat platforms. They handle inquiries, resolve issues, provide information about products or services, and guide users through troubleshooting steps, all via text-based communication. Chat Support agents are often the first point of contact for customers needing help, and they play a crucial role in ensuring customer satisfaction by responding promptly and efficiently to messages. Their work may involve using specialized software to manage multiple conversations, access customer information, and escalate complex issues to higher-level support when necessary.

What are the key skills and qualifications needed to thrive as a chat support representative?

To thrive as a Chat Support representative, you need strong written communication skills, problem-solving abilities, and familiarity with customer service practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and ticketing tools is typically required. Patience, empathy, and the ability to multitask effectively help you stand out in handling diverse customer needs. These skills ensure efficient, accurate, and positive customer interactions, which are vital for customer satisfaction and retention.

What are some common challenges faced by chat support representatives, and how can they be managed effectively?

Chat support representatives often encounter challenges such as handling multiple conversations simultaneously, addressing complex customer issues without visual cues, and maintaining a friendly tone under pressure. To manage these effectively, it's important to develop strong multitasking skills, utilize knowledge bases or canned responses for efficiency, and practice patience and empathy during interactions. Regular training and open communication with teammates and supervisors also help in sharing best practices and troubleshooting difficult cases.

What is the difference between Chat Support vs Customer Service Representative?

AspectChat SupportCustomer Service Representative
Primary RoleHandle customer inquiries via live chat platformsAssist customers through phone, email, or in-person interactions
Work EnvironmentOnline, computer-based, often remoteOffice, call center, or remote
Required SkillsTyping speed, written communication, problem-solvingVerbal communication, empathy, multitasking
Common CertificationsNone typically required, but customer service or communication courses helpCustomer service certifications may be preferred

Chat Support and Customer Service Representative roles both focus on assisting customers, but Chat Support specializes in online live chat interactions, while Customer Service Representatives may handle calls, emails, or in-person support. Both roles require strong communication skills, but Chat Support emphasizes written communication and quick typing, often in a remote setting. Understanding these differences helps job seekers find the right position aligned with their skills and preferences.

How do you become a chat support agent?

To become a chat support agent, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with chat or messaging platforms are often preferred, and some employers may require basic computer skills or training on specific tools. Certification is not usually mandatory but can enhance job prospects.

What does a chat support job do?

A chat support job involves assisting customers through online messaging platforms by answering questions, resolving issues, and providing product or service information. It requires good communication skills, familiarity with chat tools, and the ability to handle multiple conversations simultaneously.

What are the most commonly searched types of Chat Support jobs in Logan, UT?

The most popular types of Chat Support jobs in Logan, UT are:

What job categories do people searching Chat Support jobs in Logan, UT look for?

The top searched job categories for Chat Support jobs in Logan, UT are:

What cities near Logan, UT are hiring for Chat Support jobs?

Cities near Logan, UT with the most Chat Support job openings:

Chat Support jobs near you
Infographic showing various Chat Support job openings in Logan, UT as of August 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, and 40% Remote job distribution, with an average salary of $46,735 per year, or $22.5 per hour.

Customer Support Chat/Email Specialist

Conservice

Logan, UT • On-site

$15.75/hr

Full-time

Posted 9 days ago

Conservice rating

7.2

Company rating: 7.2 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

39th of 53 rated energy and utility

Job description

CHAT/EMAIL SPECIALIST
Department: Customer Service
Schedule: Monday - Friday 8 am - 5 pm MT, or Monday - Friday 9 am - 6 pm MT
Wage: $15.75 per hour plus tier based performance pay
Location: Hybrid (In office Tuesday, Wednesday, and Thursday)
Overview
Working in support chat is a fast-paced environment using software to chat with residents in real time to answer their questions and resolve their concerns. Applicants may be considered for a chat or email position, or a hybrid combination of both. Email specialists review and respond to incoming email requests, questions, suggestions, and complaints from the primary Conservice email accounts. Your ability to manage these issues with speed and accuracy will help ensure that customer needs are met, and resolutions are found.
Responsibilities
Address customer service emails
  • Maintain availability in chat software and answer incoming chat requests
  • Maintain high level of quality and customer service in all communication
  • Keep management updated on e-mail volume and specific complaints or issues
  • Communicate with clients and other departments as necessary
  • Assure quality control of outgoing email
  • Submit and follow up on personal EWOK submissions relating to emails and accounts
  • Take on additional assignments or projects as needed
  • Phone use:
    • Inconsistent (up to 5% of a workday)
    • Outbound calls to leasing offices as needed

Qualifications
  • Excellent written communication
  • Strong organization and time management
  • Good verbal & internal communication skills
  • Ability to work independently and efficiently
  • Consistent attendance record
  • No written warnings last 90 days

Education & Experience
  • High School Diploma / GED or equivalent
  • Comfortable enough with computers to learn and utilize Conservice's internal software and document important information
  • Knowledge and familiarity with multiple LOBs (SF, CCS, etc...)
  • Past experience with chat/email customer communication helpful

What Conservice employees say

Pay

Benefits

Hours and flexibility

Workplace

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