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Chat Representative Jobs in Mobile, AL (NOW HIRING)

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Customer Service Representative - Saraland, AL Now hiring an entry-level Customer Service Representative for a busy office in Saraland. This is a full-time, temp-to-perm opportunity with a Monday ...

The primary function of CSR is to ensure the satisfaction of our customers in their business dealings with us. CSR is the primary point of customer contact for the company. REQUIREMENTS: Required: A ...

Customer Service Representative

Grand Bay, AL · On-site

$14.25 - $19.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Customer Service Representative

Dauphin Island, AL · On-site

$13.50 - $18.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Customer Service Representative

Loxley, AL · On-site

$12.50 - $17.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Customer Service Representative

Satsuma, AL · On-site

$14.25 - $19.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Customer Service Representative

Daphne, AL · On-site

$14 - $19/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Customer Service Representative

Saraland, AL · On-site

$13.50 - $18.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Customer Service Representative

Mobile, AL · On-site

$16 - $21.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Customer Service Representative

Theodore, AL · On-site

$14.75 - $20/hr

Customer Service Representative We want you to join our team as a customer service representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Customer Service Representative

Bay Minette, AL · On-site

$16 - $21.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Customer Service Representative

Bay Minette, AL · On-site

$16 - $21.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Customer Service Representative

Saraland, AL

$13.50 - $18.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Showing results 41-60

Chat Representative information

See Mobile, AL salary details

$10

$19

$30

How much do chat representative jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for chat representative in Mobile, AL is $19.24, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $20.91 per hour, depending on experience, location, and employer.

What is a chat representative?

Chat Representatives are customer service professionals who assist customers through online chat platforms. They answer inquiries, resolve issues, and provide information about products or services in real-time. Their role is crucial for companies that offer live chat support, ensuring customers receive prompt and effective help. Chat Representatives need strong communication skills, the ability to multitask, and a good understanding of the company's offerings. They often work remotely or in call centers, handling multiple conversations at once.

What are the key skills and qualifications needed to thrive as a chat representative, and why are they important?

To thrive as a Chat Representative, you need excellent written communication, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is typically required. Strong problem-solving skills, patience, and the ability to multitask help you stand out in this role. These skills ensure efficient resolution of customer inquiries and contribute to positive customer experiences and brand reputation.

What are some common challenges faced by chat representatives, and how can they be managed effectively?

Chat Representatives often encounter challenges such as managing multiple chat conversations simultaneously, addressing complex customer issues in real-time, and maintaining a friendly tone under pressure. To handle these effectively, it helps to develop strong multitasking and time-management skills, utilize quick-access resources like FAQs or knowledge bases, and practice clear, concise written communication. Regular training and support from supervisors can also make it easier to stay updated on products and best practices, ultimately leading to more efficient problem-solving and higher customer satisfaction.

What does a chat representative do?

Chat representatives provide online customer service through a live chat support system. Your specific job duties vary, depending on your company and industry. But general responsibilities may include using online chat portals to answer questions, resolve payment issues, or help customers place orders. Technical chat representatives may help customers fix or solve problems they have with their electronics or service systems. Most chat representatives focus on communicating through text chat systems and email, but companies may also ask you to use a voice chat system. Chat representatives may work in a customer support facility, an office, or remotely from home.

What is the difference between Chat Representative vs Customer Service Agent?

AspectChat RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; some roles may prefer customer service certificationsHigh school diploma or equivalent; customer service certifications are common
Work EnvironmentOnline or remote chat platforms, customer support centersCall centers, retail stores, online support
Industry UsageCommon in e-commerce, tech support, and online servicesWidespread across retail, telecom, and hospitality sectors
Search & Comparison IntentUnderstanding roles, skills, and job requirementsSimilar roles, career progression, and differences

Both Chat Representatives and Customer Service Agents focus on assisting customers, often requiring similar skills and certifications. The main difference lies in the communication medium: Chat Representatives primarily handle online chat support, while Customer Service Agents may work via phone, email, or in person. Understanding these distinctions helps job seekers find roles aligned with their skills and preferences.

What are the most commonly searched types of Chat Representative jobs in Mobile, AL? The most popular types of Chat Representative jobs in Mobile, AL are:
What cities near Mobile, AL are hiring for Chat Representative jobs? Cities near Mobile, AL with the most Chat Representative job openings:
Infographic showing various Chat Representative job openings in Mobile, AL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $40,010 per year, or $19.2 per hour.

Customer Service Representative

Long's Human Resource Services

Saraland, AL • On-site

$15.48/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

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Job description

Customer Service Representative - Saraland, AL

Now hiring an entry-level Customer Service Representative for a busy office in Saraland. This is a full-time, temp-to-perm opportunity with a Monday-Friday, 8:00 AM-5:00 PM schedule.

Starting Pay: $15.48/hour


Responsibilities:

• Take customer orders by phone, email, fax, and mail

• Enter orders accurately and ensure they are processed in a timely manner

• Handle a high volume of inbound calls, approximately 120-150 per day

• Provide pricing, product, and delivery information

• Monitor orders and confirm shipments occur within 24-48 hours

• Respond to customer questions and resolve issues professionally

• Communicate with internal departments and sales representatives to keep customer information updated

• Verify account information and check product availability

• Perform basic measurement and pricing conversions

• Maintain organized records and paperwork

Requirements:

• High school diploma or equivalent

• Minimum typing speed of 30 words per minute, testing required

• Strong communication and customer service skills

• Good math, problem-solving, and decision-making abilities

• Professional phone manner and positive attitude

• Ability to work independently and as part of a team

Benefits include:

• Health, dental, and vision insurance

• 401(k) with company match

• Paid time off

• Flexible schedule

• On-the-job training

Company Description

About Long's Human Resource Services

At Long’s, our people are our greatest asset. We’ve been serving Mobile and Baldwin Counties – and the entire Gulf Coast area – since 1948. With this experience, we bring unparalleled knowledge of the area markets, and this knowledge translates to the best possible job fit for companies and employees.