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Chat Representative Jobs in Mobile, AL (NOW HIRING)

Customer Service Representative

Mobile, AL ยท On-site

$16 - $21.50/hr

Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external ...

Sales Representative

AL ยท On-site

About the Role: We're hiring an Outside Sales Representative to take charge of driving equipment sales and building long-term customer relationships in a defined territory. This isn't just about ...

Customer Service Representative

Moss Point, MS ยท On-site

$13 - $17.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Showing results 41-60

Chat Representative information

See Mobile, AL salary details

$10

$19

$30

How much do chat representative jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for chat representative in Mobile, AL is $19.24, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $20.91 per hour, depending on experience, location, and employer.

What is a chat representative?

Chat Representatives are customer service professionals who assist customers through online chat platforms. They answer inquiries, resolve issues, and provide information about products or services in real-time. Their role is crucial for companies that offer live chat support, ensuring customers receive prompt and effective help. Chat Representatives need strong communication skills, the ability to multitask, and a good understanding of the company's offerings. They often work remotely or in call centers, handling multiple conversations at once.

What does a chat representative do?

Chat representatives provide online customer service through a live chat support system. Your specific job duties vary, depending on your company and industry. But general responsibilities may include using online chat portals to answer questions, resolve payment issues, or help customers place orders. Technical chat representatives may help customers fix or solve problems they have with their electronics or service systems. Most chat representatives focus on communicating through text chat systems and email, but companies may also ask you to use a voice chat system. Chat representatives may work in a customer support facility, an office, or remotely from home.

What are the key skills and qualifications needed to thrive as a chat representative, and why are they important?

To thrive as a Chat Representative, you need excellent written communication, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is typically required. Strong problem-solving skills, patience, and the ability to multitask help you stand out in this role. These skills ensure efficient resolution of customer inquiries and contribute to positive customer experiences and brand reputation.

What are some common challenges faced by chat representatives, and how can they be managed effectively?

Chat Representatives often encounter challenges such as managing multiple chat conversations simultaneously, addressing complex customer issues in real-time, and maintaining a friendly tone under pressure. To handle these effectively, it helps to develop strong multitasking and time-management skills, utilize quick-access resources like FAQs or knowledge bases, and practice clear, concise written communication. Regular training and support from supervisors can also make it easier to stay updated on products and best practices, ultimately leading to more efficient problem-solving and higher customer satisfaction.

What is the difference between Chat Representative vs Customer Service Agent?

AspectChat RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; some roles may prefer customer service certificationsHigh school diploma or equivalent; customer service certifications are common
Work EnvironmentOnline or remote chat platforms, customer support centersCall centers, retail stores, online support
Industry UsageCommon in e-commerce, tech support, and online servicesWidespread across retail, telecom, and hospitality sectors
Search & Comparison IntentUnderstanding roles, skills, and job requirementsSimilar roles, career progression, and differences

Both Chat Representatives and Customer Service Agents focus on assisting customers, often requiring similar skills and certifications. The main difference lies in the communication medium: Chat Representatives primarily handle online chat support, while Customer Service Agents may work via phone, email, or in person. Understanding these distinctions helps job seekers find roles aligned with their skills and preferences.

What are the most commonly searched types of Chat Representative jobs in Mobile, AL?

The most popular types of Chat Representative jobs in Mobile, AL are:

What are popular job titles related to Chat Representative jobs in Mobile, AL?

For Chat Representative jobs in Mobile, AL, the most frequently searched job titles are:

What cities near Mobile, AL are hiring for Chat Representative jobs?

Cities near Mobile, AL with the most Chat Representative job openings:

Infographic showing various Chat Representative job openings in Mobile, AL as of August 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $40,010 per year, or $19.2 per hour.

Customer Service Representative

Central Appliance Co. Inc

Pascagoula, MS โ€ข On-site

$13 - $15/hr

Full-time

Medical, PTO

Re-posted 12 days ago


Job description

Benefits:
  • Company parties
  • Competitive salary
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Tuition assistance

>>>
CURRENTLY LOOKING FOR QUALIFIED CANDIDATES FOR APPLIANCE SALES. READ MORE BELOW>>>
**IF YOU OR SOMEONE YOU KNOW IS INTERESTED, PLEASE REVIEW THE ATTACHED IMAGE FOR OPEN INTERVIEW INSTRUCTIONS**
**CUSTOMER SERVICE REPRESENTATIVE POSITION IS ONLY TAKING APPLICATIONS - WE ARE HIRING IMMEDIATELY FOR APPLIANCE SALES**
>>STRONG COMMUNICATION AND CUSTOMER FOCUSED? >>APPLY FOR APPLIANCE SALES AND ATTEND OUR OPEN INTERVIEWS NEXT WEEK!!
Job Summary
Central Appliance Co. Inc is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.
This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.
Apply Here
 
Responsibilities: 
  • Receive incoming calls in a professional and courteous manner
  • Perform marketing and sales functions to sell additional work and earn business
  • Complete work orders, return customer calls, and respond to customer complaints
  • Perform other duties as needed which may include cross-training in related positions
 
Qualifications:
  • Minimum two years admin experience
  • Strong written and verbal communication skills  
  • Detail-oriented with strong data entry skills
  • Positive Attitude
  • Team player who can work independently
 
Benefits/Perks
  • Flexible Scheduling
  • Growth and Career Advancement Opportunities
  • Great Working Environment

Position is Part - Time with Full Time potential.
****QUALIFIED?
>>>>>>>WE'VE MADE IT SO EASY!
>>>>>>>>>>>
Complete our online application HERE<<<
We look forward to speaking with you!