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Chat Representative Jobs in Mobile, AL (NOW HIRING)

Sales Representative

Fairhope, AL ยท On-site

$65K - $110K/yr

Direct Sales Representative Number Of Openings: 1 Territory Sales About Us: Summit Business Group is a rapidly growing insurance agency committed to providing outstanding supplemental benefits plans ...

Sales Representative

Daphne, AL ยท On-site

$55K - $95K/yr

Sales Representative (Hybrid) As a Sales Representative, you are accountable for engaging with existing and prospective customers, promoting products and services, and generating sales revenue.

Horton, Inc. is currently looking for a Sales Representative for their Sales Department. The right candidate will be responsible for managing the entire sales process and communicating with the ...

Horton, Inc. is currently looking for a Sales Representative for their Sales Department. The right candidate will be responsible for managing the entire sales process and communicating with the ...

Horton, Inc. is currently looking for a Sales Representative for their Sales Department. The right candidate will be responsible for managing the entire sales process and communicating with the ...

Goldin Metals is seeking a Sales Representative to join our team! This position is full-time , working day shift from Monday through Friday at our Mobile, AL branch . You will play a key role in ...

We're looking for part time and full time sales reps and managers to market a highly unique service to individual consumers, business owners, and employee groups.There is virtually no competition in ...

TempToFT Customer Care Representative Fairhope, AL Monday-Friday | 9:00 AM-6:00 PM Temp to Perm Pay: * $14.00/hr * $15.00/hr for bilingual English/Spanish candidates Now hiring a Customer Care ...

Sales Rep MUST have reliable transportation and be flexible to travel between multiple locations. Part time position maximum 35 hours per week (Fridays, Saturdays, Sundays required). Required:

As a Resale Sales Representative, you are not starting from scratch; you are reactivating interest and rebuilding trust with customers who already know ADT. That's a powerful head start! These ...

Sales Representative

Mobile, AL ยท On-site

$4.0K/wk

As a Resale Sales Representative, you are not starting from scratch; you are reactivating interest and rebuilding trust with customers who already know ADT. That's a powerful head start! These ...

Showing results 21-40

Chat Representative information

See Mobile, AL salary details

$10

$19

$30

How much do chat representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for chat representative in Mobile, AL is $19.24, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $20.91 per hour, depending on experience, location, and employer.

What is a chat representative?

Chat Representatives are customer service professionals who assist customers through online chat platforms. They answer inquiries, resolve issues, and provide information about products or services in real-time. Their role is crucial for companies that offer live chat support, ensuring customers receive prompt and effective help. Chat Representatives need strong communication skills, the ability to multitask, and a good understanding of the company's offerings. They often work remotely or in call centers, handling multiple conversations at once.

What are the key skills and qualifications needed to thrive as a chat representative, and why are they important?

To thrive as a Chat Representative, you need excellent written communication, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is typically required. Strong problem-solving skills, patience, and the ability to multitask help you stand out in this role. These skills ensure efficient resolution of customer inquiries and contribute to positive customer experiences and brand reputation.

What are some common challenges faced by chat representatives, and how can they be managed effectively?

Chat Representatives often encounter challenges such as managing multiple chat conversations simultaneously, addressing complex customer issues in real-time, and maintaining a friendly tone under pressure. To handle these effectively, it helps to develop strong multitasking and time-management skills, utilize quick-access resources like FAQs or knowledge bases, and practice clear, concise written communication. Regular training and support from supervisors can also make it easier to stay updated on products and best practices, ultimately leading to more efficient problem-solving and higher customer satisfaction.

What does a chat representative do?

Chat representatives provide online customer service through a live chat support system. Your specific job duties vary, depending on your company and industry. But general responsibilities may include using online chat portals to answer questions, resolve payment issues, or help customers place orders. Technical chat representatives may help customers fix or solve problems they have with their electronics or service systems. Most chat representatives focus on communicating through text chat systems and email, but companies may also ask you to use a voice chat system. Chat representatives may work in a customer support facility, an office, or remotely from home.

What is the difference between Chat Representative vs Customer Service Agent?

AspectChat RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; some roles may prefer customer service certificationsHigh school diploma or equivalent; customer service certifications are common
Work EnvironmentOnline or remote chat platforms, customer support centersCall centers, retail stores, online support
Industry UsageCommon in e-commerce, tech support, and online servicesWidespread across retail, telecom, and hospitality sectors
Search & Comparison IntentUnderstanding roles, skills, and job requirementsSimilar roles, career progression, and differences

Both Chat Representatives and Customer Service Agents focus on assisting customers, often requiring similar skills and certifications. The main difference lies in the communication medium: Chat Representatives primarily handle online chat support, while Customer Service Agents may work via phone, email, or in person. Understanding these distinctions helps job seekers find roles aligned with their skills and preferences.

What are the most commonly searched types of Chat Representative jobs in Mobile, AL? The most popular types of Chat Representative jobs in Mobile, AL are:
What cities near Mobile, AL are hiring for Chat Representative jobs? Cities near Mobile, AL with the most Chat Representative job openings:
Infographic showing various Chat Representative job openings in Mobile, AL as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $40,010 per year, or $19.2 per hour.

Sales Representative

Summit Business Group

Fairhope, AL โ€ข On-site

$65K - $110K/yr

Full-time

Posted 14 days ago


Job description

Company:

Summit Business Group

Position:

Direct Sales Representative

Number Of Openings:

1 Territory Sales

About Us:

Summit Business Group is a rapidly growing insurance agency committed to providing outstanding supplemental benefits plans to small and medium-sized businesses and their employees. With a focus on excellence and leadership, we are seeking an enthusiastic Direct Sales Representative to join our dynamic and competitive team.

The Day To Day Role:

As a Direct Sales Representative at Summit Business Group, you will have the freedom to plan your own work schedule and set your working hours each week. Because your primary goal is to establish connections with business owners and key decision-makers at small and medium-sized businesses within your sales territory through in-person sales calls, the hours that you work should/will reflect times when these businesses are open. Cold calling business to business.

Unlike traditional office-based roles, you will spend the majority of your day out in the field, cold calling using our Custom Salesforce CRM, building rapport with potential clients, and delivering compelling product presentations. You will be expected to close sales during your initial meetings or schedule follow-up appointments for closure.

As part of your role at Summit Insurance, you will be responsible for maintaining strong client relationships through prompt and effective communication. This includes responding to client calls, texts, and emails, addressing their inquiries, and providing guidance throughout the claims process, ensuring a seamless and supportive experience during their time of need.

Beyond being a reliable resource for client inquiries, you will also proactively check in with your clients, demonstrating genuine care for their well-being, and actively seeking opportunities to enhance their insurance coverage with additional lines of protection that align with their individual needs. Your dedication to exceptional customer service and your ability to identify opportunities for tailored insurance solutions will be key in providing our clients with the comprehensive protection they deserve.

Qualifications:

  • Proven work experience in sales or similar customer facing role

  • Experience in an outside sales position is a plus

  • Door to door sales or business to business experience preferred

  • Ability to manage the full training cycle, including in-person activities and web-based learning

  • Hands-on experience with e-learning platforms

  • Excellent organizational, communication, and presentation skills

Compensation and Benefits:

  • Comprehensive training, including virtual classroom and hands-on sales training in your assigned territory

  • Weekly draw pay, short sales cycle with commissions paying out typically within a week, bonus eligibility on day 1.

  • Quarterly and annual incentive trips, cash bonuses, stock share bonuses, and lifetime-vested renewal commissions

  • Advancement and promotions based on individual performance

  • Ongoing professional development, advanced sales training, and leadership training

  • Increased schedule flexibility once you have an established book of business

  • Collaborate with like-minded, driven individuals in a family-like culture

Additional Position Qualifications:

  • Health & Life general lines license or willingness to obtain within 90 days of job offer (Summit provides a study course and also offers licensing reimbursement for the fees the state charges)

  • Bachelor's degree or a minimum of 4 years of professional (post-high school) work experience. Candidates within 6 months or less of degree completion will be considered, as will candidates with less than 4 years of professional work experience who have relevant or specialized outside sales experience.

  • Valid Driver's License

  • Ability to pass a background check.

Embark on a New Journey:

If you're ready to break free from the ordinary and step into a role where your unique spirit leads to success, we invite you to apply and join the Summit Business Group. We are redefining insurance sales, and we're dedicated to equal opportunity employment and fostering a diverse workplace.

We look forward to speaking with you!

www.yoursummitinsurance.com