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Chat Process Jobs in California (NOW HIRING)

Clerk Chat's mission is to make every business conversational. We are achieving this by building ... You enjoy turning messy, manual sales processes into scalable, reliable workflows. You're ...

Staff Design Engineer Clerk Chat | Full-time About Clerk Chat Clerk Chat is a conversational AI ... our design process * Document design patterns, guidelines, and best practices for our growing ...

... processing of applications. What You'll Be Doing: * Monitor and respond promptly to inquiries via Slack chat to address issues raised by the sales team. * Assist with converting files and ensure ...

Enrollment Specialist

Irvine, CA · On-site

$23 - $26/hr

... processing of applications. What You'll Be Doing: * Monitor and respond promptly to inquiries via Slack chat to address issues raised by the sales team. * Assist with converting files and ensure ...

Enrollment Specialist

Irvine, CA · On-site

$23 - $26/hr

... processing of applications. What You'll Be Doing: * Monitor and respond promptly to inquiries via Slack chat to address issues raised by the sales team. * Assist with converting files and ensure ...

... processing of applications. What You'll Be Doing: * Monitor and respond promptly to inquiries via Slack chat to address issues raised by the sales team. * Assist with converting files and ensure ...

Direct Loan Processor II

Sacramento, CA · On-site

$23.09 - $27/hr

Collaborate with peers across different departments to carry out key steps in the loan application process. * Conduct supportive tasks including email correspondence, answering emails and TEAM chat ...

Direct Loan Processor I

Sacramento, CA · On-site

$21.01 - $23/hr

... process. * Audit various operational documents, including executed loan documents, and reports to ... Conduct supportive tasks including email correspondence, answering TEAM chat queries, conducting ...

Provide technical support through inbound phone calls and live chat. * Troubleshoot PC components, including memory, power supplies, cooling systems, storage, motherboards, processors, graphics cards ...

Showing results 21-40

Chat Process information

See California salary details

$13

$25

$47

How much do chat process jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for chat process in California is $25.14, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $29.18 per hour, depending on experience, location, and employer.

What is a chat process?

Chat Process jobs involve handling customer inquiries, support requests, or sales interactions through online chat platforms instead of phone calls or face-to-face communication. Employees in these roles typically assist customers by answering questions, resolving issues, and providing information in real time via chat windows on websites or mobile apps. These jobs require strong written communication skills, multitasking ability, and a customer-focused attitude. Chat Process roles are common in industries such as e-commerce, banking, and technical support.

What are the key skills and qualifications needed to thrive as a chat process executive?

To thrive as a Chat Process Executive, you need excellent written communication skills, fast and accurate typing, and at least a high school diploma or equivalent. Familiarity with CRM software, live chat platforms, and ticketing systems is typically required. Strong problem-solving abilities, patience, and a customer-centric attitude set top performers apart. These skills ensure efficient, high-quality customer support and satisfaction in a fast-paced digital environment.

What are some common challenges faced in a chat process role and how can they be managed?

In a Chat Process role, a frequent challenge is handling multiple customer queries simultaneously while maintaining accuracy and a positive tone. Time management and multitasking skills are essential, as agents often juggle several conversations at once. Additionally, interpreting written messages without verbal cues can be difficult, so strong written communication and empathy are key. Supportive team structures and regular training sessions can help you continuously improve your skills and manage these challenges effectively.

What is the difference between Chat Process vs Customer Service Representative?

AspectChat ProcessCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in chat softwareHigh school diploma or equivalent; customer service training
Work EnvironmentRemote or office-based; online chat platformsCall centers, retail, or office settings; phone and in-person interactions
Employer & Industry UsageTech companies, e-commerce, customer support servicesRetail, telecom, banking, and various service industries
Common Search & Comparison IntentUnderstanding online chat roles and skillsCustomer interaction and problem-solving skills

Chat Process roles focus on handling customer inquiries via online chat platforms, requiring specific training in chat software. Customer Service Representatives engage with customers through calls, in-person, or online, often requiring broader communication skills. Both roles are vital in customer support but differ mainly in communication channels and work environment.

How do you become a chat process?

To become a chat process worker, you typically need strong communication skills, basic computer literacy, and the ability to handle multiple conversations simultaneously. Some roles may require familiarity with chat software platforms and customer service experience, and training is often provided by the employer.
Infographic showing various Chat Process job openings in California as of August 2026, with employment types broken down into 74% Full Time, 6% Part Time, and 20% Contract. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $52,292 per year, or $25.1 per hour.

Sr. Lab Process Automation Engineer

Personalis, Inc

Fremont, CA • On-site

$135K - $165K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago


Job description

At Personalis, we are transforming the active management of cancer through breakthrough personalized testing. We aim to drive a new paradigm for cancer management, guiding care from biopsy through the life of the patient. Our highly sensitive assays combine tumor-and-normal profiling with proprietary algorithms to deliver advanced insights even as cancer evolves over time. Our products are designed to detect minimal residual disease (MRD) and recurrence at the earliest timepoints, enable selection of targeted therapies based on ultra-comprehensive genomic profiling, and enhance biomarker strategy for drug development. Personalis is based in Fremont, California.
Summary:
The Senior Process Automation Engineer within the Research, Product Development and Technology Transfer Group contributes to the development and implementation of automation systems and workflows to support the processing of samples in a clinical diagnostics and research laboratory environments. This individual collaborates within a team of scientists and engineers upon projects to conceptualize, design, develop, and implement solutions designed to optimize the performance and increase the efficiencies of the laboratory processes.
Responsibilities:
  • Principal responsibilities of this position include automation projects leadership.
  • Lead the development and integration of the automation systems and related software tools, preparing the documentation for equipment validation and operating procedures.
  • Develop scripts for liquid handling robots and other lab automation instruments.
  • Building rapport with end-users, lab supervisors and process owners, and coordinate with cross functional teams to ensure the successful implementation in the labs.
  • Define and lead the automation systems development, testing and qualification requirements.
  • Support the documentation efforts for equipment validation and operating procedures.
  • Lead troubleshooting efforts, analyze data and help drive key process related decisions.
  • Collaborate with external vendors to assess and implement new solutions.

Requirements:
  • Bachelor's degree in engineering/biochemistry field and a minimum of 5 years of experience, or Advanced degree in engineering/biochemistry field and a minimum of 3 years of experience in NGS lab as an automation programmer.
  • Technical proficiency and experience in automation systems development and integration for the life science industry; especially with robotics and liquid handling systems is required.
  • Hamilton Venus 4 or 6 programming experience is required.
  • Experienced in deploying automation methods using GitHub/GitLab.
  • Good Project management, organizational and written and verbal communication skills.
  • Able to communicate effectively across teams to understand problems, come up with solutions and explain methodological details and results from analysis.
  • Mentor, develop and provide guidance to other team members.
  • Experienced in drafting user requirements, testing and Standard Operating Procedures, and related documentations; and overseeing the functional and validation testing, IQ/OQ/PQ.
  • Flexibility and self-initiative required to support several simultaneous projects.
  • Able to work independently on identification and resolution of open-ended problems of diverse scope.
  • Able to work on complex problems in which analysis of situations or data requires an in-depth evaluation of various factors. Exercises judgment within broadly defined practices and policies in selecting methods, techniques, and evaluation criteria for obtaining results.

The hiring range for this position is $135,000 to $165,000 per year, which may factor in various geographic regions. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. Our full-time regular positions also include an annual performance-based bonus (or a sales incentive plan) and long-term incentive units (equity) provided as part of our compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Personalis is an equal opportunity employer and is committed to the full inclusion of all individuals. As part of this commitment, Personalis will ensure that persons with disabilities are provided with reasonable accommodations. If you need an accommodation to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your recruiter know, if/when they contacts you.
Protecting Our Candidates: At Personalis, we value your security. Please note that all official correspondence from our team will come exclusively from @personalis.com email addresses. We will never ask for personal financial information or conduct interviews over text or chat platforms. If you receive a suspicious request, it is likely a scam. We are committed to a safe recruitment experience and actively work with authorities to investigate and prosecute cyber crimes targeting our community.
Personalis is an Equal Opportunity Employer/Minorities/Females/Veterans/Disabilities. Personalis offers a competitive compensation package and benefits including medical, dental, vision, 401(k) match, ESPP, tuition reimbursement, sick/vacation time, commuter benefits/ EV charging stations, onsite gym, and wellness benefits. (For US only, benefits in other countries may vary.)
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