... operating environment. Support is provided in adherence to company guidelines, and will be performed through various channels (telephone, email, chat, etc.). Customer relationships will also be ...
... operating environment. Support is provided in adherence to company guidelines, and will be performed through various channels (telephone, email, chat, etc.). Customer relationships will also be ...
Customer Support Analyst
Beaverton, OR · On-site
$16/hr
... operating environment. Support is provided in adherence to company guidelines, and will be performed through various channels (telephone, email, chat, etc.). Customer relationships will also be ...
Customer Support Analyst
Beaverton, OR · On-site
$16/hr
... operating environment. Support is provided in adherence to company guidelines, and will be performed through various channels (telephone, email, chat, etc.). Customer relationships will also be ...
... operating environment. Support is provided in adherence to company guidelines, and will be performed through various channels (telephone, email, chat, etc.). Customer relationships will also be ...
... operating environment. Support is provided in adherence to company guidelines, and will be performed through various channels (telephone, email, chat, etc.). Customer relationships will also be ...
Help Desk Support/ Tech support
Beaverton, OR · On-site
$16/hr
... operating environment. Support is provided in adherence to company guidelines, and will be performed through various channels (telephone, email, chat, etc.). Customer relationships will also be ...
Help Desk Support/ Tech support
Beaverton, OR · On-site
$16/hr
... operating environment. Support is provided in adherence to company guidelines, and will be performed through various channels (telephone, email, chat, etc.). Customer relationships will also be ...
Lead Cashier
$16.75 - $20.50/hr
... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...
Lead Cashier
$16.75 - $20.50/hr
... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...
Lead Cashier
Portland, OR · On-site
$17 - $20.75/hr
... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...
Lead Cashier
Portland, OR · On-site
$17 - $20.75/hr
... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...
Lead Cashier
Vancouver, WA · On-site
$17.25 - $21/hr
... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...
Lead Cashier
Vancouver, WA · On-site
$17.25 - $21/hr
... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...
Lead Cashier
Beaverton, OR · On-site
$16.75 - $20.25/hr
... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...
Lead Cashier
Beaverton, OR · On-site
$16.75 - $20.25/hr
... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...
Lead Cashier
Portland, OR · On-site
$16.75 - $20.50/hr
... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...
Lead Cashier
Portland, OR · On-site
$16.75 - $20.50/hr
... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...
Lead Cashier
$16.75 - $20.50/hr
... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...
Lead Cashier
$16.75 - $20.50/hr
... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...
Lead Cashier
$17 - $20.75/hr
... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...
Lead Cashier
$17 - $20.75/hr
... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...
Lead Cashier
Gresham, OR · On-site
$17 - $20.50/hr
... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...
Lead Cashier
Gresham, OR · On-site
$17 - $20.50/hr
... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...
Lead Cashier
Portland, OR · On-site
$17 - $20.75/hr
... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...
Lead Cashier
Portland, OR · On-site
$17 - $20.75/hr
... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...
Lead Cashier
$16.75 - $20.50/hr
... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...
Lead Cashier
$16.75 - $20.50/hr
... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...
Lead Cashier
$17.25 - $21/hr
... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...
Lead Cashier
$17.25 - $21/hr
... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...
Lead Cashier
Beaverton, OR · On-site
$16.75 - $20.25/hr
... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...
Lead Cashier
Beaverton, OR · On-site
$16.75 - $20.25/hr
... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...
Lead Cashier
Vancouver, WA · On-site
$16.75 - $20.50/hr
... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...
Lead Cashier
Vancouver, WA · On-site
$16.75 - $20.50/hr
... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...
Lead Cashier
Beaverton, OR · On-site
$16.75 - $20.25/hr
... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...
Lead Cashier
Beaverton, OR · On-site
$16.75 - $20.25/hr
... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...
Lead Cashier
Gresham, OR · On-site
$17 - $20.50/hr
... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...
Lead Cashier
Gresham, OR · On-site
$17 - $20.50/hr
... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...
Lead Cashier
$16.75 - $20.50/hr
... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...
Lead Cashier
$16.75 - $20.50/hr
... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...
Chat Operator information
See Portland, OR salary details
$12.53 - $14.16
3% of jobs
$14.16 - $15.79
4% of jobs
$17.28 is the 25th percentile. Wages below this are outliers.
$15.79 - $17.42
19% of jobs
$17.42 - $19.05
22% of jobs
The median wage is $19.15 / hr.
$19.05 - $20.68
17% of jobs
$22.22 is the 75th percentile. Wages above this are outliers.
$20.68 - $22.31
10% of jobs
$22.31 - $23.94
10% of jobs
$23.94 - $25.57
7% of jobs
$25.57 - $27.20
4% of jobs
$27.20 - $28.83
2% of jobs
$28.83 - $30.46
1% of jobs
$12
$20
$30
How much do chat operator jobs pay per hour?
As of Aug 15, 2026, the average hourly pay for chat operator in Portland, OR is $20.78, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $23.32 per hour, depending on experience, location, and employer.
What is the difference between Chat Operator vs Customer Service Representative?
| Aspect | Chat Operator | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; training provided | High school diploma; additional certifications may be preferred |
| Work Environment | Online, remote or call center settings | Call centers, retail, or office settings, often remote or in-person |
| Industry Usage | Customer support via live chat platforms | Customer support across multiple channels including phone, email, and chat |
| Primary Focus | Handling live chat inquiries and providing instant support | Resolving customer issues through various communication channels |
While both roles involve assisting customers, Chat Operators specialize in managing live chat interactions, focusing on instant online support. Customer Service Representatives often handle multiple communication channels, including phone and email, providing broader customer support. The roles overlap in credentials and work environment but differ mainly in communication methods and scope of interaction.
What is a chat operator?
Chat operators are professionals who engage in real-time online conversations with customers or users on behalf of a company or organization. Their primary responsibilities include answering questions, providing information, resolving issues, and sometimes promoting products or services via chat platforms. Chat operators are essential for delivering efficient customer support and enhancing user experience. This role typically requires strong communication skills, quick typing abilities, and familiarity with customer service tools.
How does a chat operator typically collaborate with other team members to ensure consistent customer support?
Chat Operators often work closely with supervisors, technical support staff, and other operators to maintain a unified approach to customer service. They may participate in regular briefings or use shared knowledge bases to keep up-to-date on company policies, product updates, and common troubleshooting steps. Collaboration tools like team chats and ticketing systems help operators escalate complex issues and share insights, ensuring that customers receive accurate and timely support. This teamwork fosters a supportive environment where operators can learn from one another and maintain high service standards.
What are the key skills and qualifications needed to thrive as a chat operator?
To thrive as a Chat Operator, you need excellent written communication skills, fast typing ability, and a good command of grammar and spelling, typically supported by at least a high school diploma. Familiarity with live chat platforms, CRM systems, and basic troubleshooting tools is often required. Strong interpersonal skills, patience, and the ability to multitask help Chat Operators deliver a positive customer experience. These skills are crucial for efficiently resolving customer inquiries, maintaining satisfaction, and representing the company professionally in a digital environment.
What are popular job titles related to Chat Operator jobs in Portland, OR?
For Chat Operator jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Chat Operator jobs in Portland, OR look for?
The top searched job categories for Chat Operator jobs in Portland, OR are:
What cities near Portland, OR are hiring for Chat Operator jobs?
Cities near Portland, OR with the most Chat Operator job openings:
Job description
Company Description
NA
Job Description
Job Title:Â Â Â Â Â Â Â Â Â Customer Support Analyst
Location:Â Â Â Â Â Â Â Â Â Beaverton, OR 97006
Duration:Â Â Â Â Â Â Â Â Â 6 months contract possibility to go longer
PR: $16/hr
Shift/Hours: 3 shifts 6am PST , 7am PST and 8am PST 8hours each Day one will be 8am-5pm rest of training (minimum of 2 weeks) will be 7am-4pm
Â
Job Description:
Job Title: Customer Support Analyst
Overview: As an analyst, you will be responsible for enhancing each customer's relationship with Sage. This objective will be primarily accomplished by providing assistance for customers with questions or issues regarding Sage's products or services and their application in the customer's business operating environment. Support is provided in adherence to company guidelines, and will be performed through various channels (telephone, email, chat, etc.). Customer relationships will also be enhanced by the identification of customer needs that can be addressed by additional Sage products or services. In addition, analysts will regularly author articles for submission to the knowledge base and engage in team based project work.
Responsibilities:
Provides an Extraordinary Customer Experience by addressing inquiries using a variety of channels (telephone, email, chat, social media, etc.) in a support-center environment adhering to scheduled shifts, procedures, metrics, and departmental goals.
Identifies the root cause of the client's software or system issues and uses system analysis and testing techniques to solve low to moderately complex application or system issues.
Uses Knowledge Center Support (KCS) methodologies to efficiently resolve issues. Contributes to company knowledge capital by creating and modifying reusable solutions in the knowledge base according to established procedures and policies. Actively promotes the knowledge base to our customers. Maintains article quality standards.
Assists customers in gaining the most value from their Sage products and services.
Identifies additional opportunities for Sage solutions to benefit the customer's business needs.
Documents each customer contact using our contact tracking systems in a clear, concise, and understandable format. Escalate unresolved customer issues with all pertinent information included, to appropriate resources.
Works collaboratively and effectively within a team of peers. Maintains a positive, constructive attitude in the workplace. This includes presenting challenges in a positive light, offering constructive approaches to overcoming difficulties, and treating all individuals with respect.
Prioritizes work balancing importance from the customer perspective and operational efficiency. Follows through on commitments, communicates status of work, identifies and requests assistance with barriers that may interfere with progress. Adjusts workload when priorities and resources change, managing time and resources to ensure the best possible outcome for the customer, employee and organization.
Stays current on technical and business knowledge in all assigned applications, as well as support processes and procedures.
Let me know if you are interested in this position.
Additional Information
All your information will be kept confidential according to EEO guidelines.
About Vertisystem
Sourced by ZipRecruiter
Industry
Business management consulting
Company size
201 - 500 Employees
Headquarters location
Fremont, CA, US
Year founded
2007