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Chat Operator Jobs in Augusta, GA (NOW HIRING)

Lead Cashier

Augusta, GA · On-site

$13.25 - $16/hr

... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...

Lead Cashier

Augusta, GA · On-site

$13.25 - $16/hr

... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...

Lead Cashier

Augusta, GA · On-site

$13.25 - $16/hr

... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...

Sales Associate

Evans, GA · On-site

$10 - $12/hr

... reach out to chat about how Kid to Kid might be your new favorite place to work. Compensation: $10.00 - $12.00 per hour This franchise is independently owned and operated by a franchisee. Your ...

Sales Associate

Evans, GA · On-site

$10 - $12/hr

... reach out to chat about how Kid to Kid might be your new favorite place to work. Compensation: $10.00 - $12.00 per hour This franchise is independently owned and operated by a franchisee. Your ...

Sales Associate

Augusta, GA · On-site

$10 - $12/hr

... reach out to chat about how Kid to Kid might be your new favorite place to work. Compensation: $10.00 - $12.00 per hour This franchise is independently owned and operated by a franchisee. Your ...

Sales Associate-Part Time

Augusta, GA · On-site

$10 - $12/hr

... reach out to chat about how Kid to Kid might be your new favorite place to work. Compensation: $10.00 - $12.00 per hour This franchise is independently owned and operated by a franchisee. Your ...

Showing results 41-60

Chat Operator information

See Augusta, GA salary details

$11

$19

$28

How much do chat operator jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for chat operator in Augusta, GA is $19.12, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.44 per hour, depending on experience, location, and employer.

What is a chat operator?

Chat operators are professionals who engage in real-time online conversations with customers or users on behalf of a company or organization. Their primary responsibilities include answering questions, providing information, resolving issues, and sometimes promoting products or services via chat platforms. Chat operators are essential for delivering efficient customer support and enhancing user experience. This role typically requires strong communication skills, quick typing abilities, and familiarity with customer service tools.

What are the key skills and qualifications needed to thrive as a chat operator?

To thrive as a Chat Operator, you need excellent written communication skills, fast typing ability, and a good command of grammar and spelling, typically supported by at least a high school diploma. Familiarity with live chat platforms, CRM systems, and basic troubleshooting tools is often required. Strong interpersonal skills, patience, and the ability to multitask help Chat Operators deliver a positive customer experience. These skills are crucial for efficiently resolving customer inquiries, maintaining satisfaction, and representing the company professionally in a digital environment.

How does a chat operator typically collaborate with other team members to ensure consistent customer support?

Chat Operators often work closely with supervisors, technical support staff, and other operators to maintain a unified approach to customer service. They may participate in regular briefings or use shared knowledge bases to keep up-to-date on company policies, product updates, and common troubleshooting steps. Collaboration tools like team chats and ticketing systems help operators escalate complex issues and share insights, ensuring that customers receive accurate and timely support. This teamwork fosters a supportive environment where operators can learn from one another and maintain high service standards.

What is the difference between Chat Operator vs Customer Service Representative?

AspectChat OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma; additional certifications may be preferred
Work EnvironmentOnline, remote or call center settingsCall centers, retail, or office settings, often remote or in-person
Industry UsageCustomer support via live chat platformsCustomer support across multiple channels including phone, email, and chat
Primary FocusHandling live chat inquiries and providing instant supportResolving customer issues through various communication channels

While both roles involve assisting customers, Chat Operators specialize in managing live chat interactions, focusing on instant online support. Customer Service Representatives often handle multiple communication channels, including phone and email, providing broader customer support. The roles overlap in credentials and work environment but differ mainly in communication methods and scope of interaction.

What are the most commonly searched types of Chat Operator jobs in Augusta, GA?

The most popular types of Chat Operator jobs in Augusta, GA are:

What are popular job titles related to Chat Operator jobs in Augusta, GA?

For Chat Operator jobs in Augusta, GA, the most frequently searched job titles are:

What job categories do people searching Chat Operator jobs in Augusta, GA look for?

The top searched job categories for Chat Operator jobs in Augusta, GA are:

What cities near Augusta, GA are hiring for Chat Operator jobs?

Cities near Augusta, GA with the most Chat Operator job openings:

Infographic showing various Chat Operator job openings in Augusta, GA as of August 2026, with employment types broken down into 44% Full Time, 53% Part Time, 2% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $39,768 per year, or $19.1 per hour.

Business Development Coordinator / Internet Sales Agent

Gerald Jones Honda

Augusta, GA

Full-time

Medical, Dental, Retirement, PTO

Re-posted 3 days ago


Job description

Business Development Coordinator / Internet Sales Agent

Every employee with Gerald Jones Auto Group is absolutely critical to its success. Gerald Jones has been a successful, multi-brand group that has been locally operated since 1974. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Come join our team!

Benefits

  • Medical & Dental Plans

  • Prescription Drug Program

  • 401k Plan

  • Paid Vacation

  • Paid Time Off

  • Paid Sick Days

  • Paid Holidays

  • Employee Purchase Programs

  • Paid Training & Professional Development

  • Employee Discounts

  • Employee Referral Program

Responsibilities

  • Answer customer calls and establish follows-up with sales appointments

  • Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates

  • Provide customers with initial product information & direct them to the appropriate dealership resources

  • Present initial financing options based on customer needs

  • Follow up with leads that are not ready to make an appointment or no-show

  • Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management

  • Utilize CRM tracking system daily

Minimum requirements:
  • Have a positive, growth-oriented attitude.
  • Be coachable and willing to role-play daily.
  • Bring energy to every customer interaction.
  • Believe every customer deserves a remarkable experience.
  • Continue follow-up until the customer buys, opts out, or becomes unreachable.
  • Build rapport.
  • Discover customer needs.
  • Overcome initial objections.
  • Secure a firm appointment.
  • Create excitement about visiting the dealership.
  • Calls logged in CRM
  • Texts recorded in CRM
  • Emails tracked in CRM
  • Notes entered in CRM
  • Next follow-up scheduled before ending the current activity
  • Smile while speaking.
  • Listen more than they talk.
  • Match the customer's pace.
  • Speak with confidence and enthusiasm.
  • Phone experience
  • Social Media posting experience
  • BDC experience preferred
Skill
Expected Level
Phone communication
Excellent
Active listening
Excellent
Typing/CRM
Fast and accurate
Time management
Excellent
Objection handling
Strong
Organization
Excellent
Professional writing
Strong
Follow-up discipline
Exceptional

Qualifications

  • At least one previous role based in strong customer service experience

  • Team player attitude

  • Prompt and courteous

  • Enthusiastic personality

  • Must have strong computer skills

  • Willing to submit to a pre-employment background check & drug screen